The Great Western Rebrand!

Coming In Just A Few Days!!

There’s no quicker way to hide years and years of complaints than to rebrand! In the meantime, here are some Official Publicity Materials as part of the Be A Great Westerner campaign, whilst First Great Western “unbrands” (their word, not ours!) itself to Great Western Railway! FGW Begone! Hurrah for GWR!

Hearts and Minds, #teamhipflask! Hearts and Minds! pic.twitter.com/AFZkgnG8Ad

— FGW Kicked My Cat (@fgwkmc) August 13, 2015

Let’s get this #BeAGreatWesterner rebranded!

Let’s get this First Great Western Rebrand show on the road!

There's not a lot of love for First Great Western on social media. Maybe that's why they are rebranding in September?

— Will Guyatt (@willguyatt) July 16, 2015

@fgw Are you painting your trains green? Will that stop them falling apart? Adding broken WiFi didn't work. Maybe green paint will? #fgw

— Rich (@recklessrik) July 20, 2015

@FGW Hi FGW, how much is this rebrand costing, and is re painting rolling stock been treated as a higher priority then fixing the aircon?

— Young Commuter (@YoungCommuter) July 23, 2015

@CommutingRants @eflatmajor_ @fgwkmc @FGW You can't polish a turd ……but you can paint it green!

— Rochdale Cowboy (@Rochdale_Cowboy) July 23, 2015

@fgwkmc @GWTrains Reminds me of a dodgy tenant that ran up bills, pissed everyone off then did a runner and changed their name by deed poll!

— BBC Ron (@ReturnOfTheRon) August 8, 2015

@fgw painting all your trains #racinggreen hey?! do you reckon they'll a)all go faster or b)break down as frequently as a 1975 MG BGT?

— ACE (@ACE__Culley) August 12, 2015

@FGW well the doors on the green ones aren't opening and now we're not moving. Not a great start. And zero Comms.

— Miss R Dubs (@miss_rdubs) August 13, 2015

@FGW well the doors on the green ones aren't opening and now we're not moving. Not a great start. And zero Comms.

— Miss R Dubs (@miss_rdubs) August 13, 2015

New green goblin train this morning, same crap @FGW service. Delayed departure and no announcements! 7.07 HOT-PAD. Still at HOT!

— Alex Clarke (@AlexClarke) August 13, 2015

@AlexClarke Hi. There is a door issue and the middle carriage is being locked out of use. Sorry for the delay. Grant

— First Great Western (@FGW) August 13, 2015

@FGW gremlins on the green goblins. New branding, same issues. #wedontforgetthepast

— Alex Clarke (@AlexClarke) August 13, 2015

@FGW Sorry meant opaque not opposite. Train now here, 17 mins late. Thank goodness I paid to have it painted green. Still filthy inside.

— cfmonk (@cfmonk) August 13, 2015

@FGW Shiny green doors. Still broken. Does nobody at HQ see how angry that makes people? Are they really that blind?

— cfmonk (@cfmonk) August 13, 2015

@FGW Lets do a rebrand – first worst western. Why does nothing ever work? #terrible

— Adrian Goldthorpe (@ANGoldthorpe) August 13, 2015

@FGW how is painting carriages olive green to help?? Why waste money? Can't some of it be used to make our life comfortable?

— latelostwestern (@latelostwestern) August 17, 2015

@FGW Train fault due to maintenance budget wasted on the green paint? #greaterwest

— Mystery Shopper (@mysterysh0pper) August 18, 2015

My first sighting of the new green @FGW train. Looks good. Shame the service isn't so easily revamped.

— Jem (@sportmadchick) August 19, 2015

@FGW was wondering if you have realised yet painting carriages doesn't improve the service

— Paul M (@prjmorris) August 21, 2015

@FGW and British racing green doesn't actually mean trains go faster

— Paul M (@prjmorris) August 21, 2015

@FGW @fgwkmc @LadyFletch_Hall was the real reason for the rebrand nt being able to find a long ladder to change this? pic.twitter.com/KKUW3R2nid

— DC (@Baroness_DC) August 21, 2015

@FGW what going to happen to fgw? Will punctuality be part of the new rebrand. #fgw #gwr

— Cole Ali (@ColeeAli) August 21, 2015

First time on a rebranded #fgw train it's like putting lipstick on a pig

— Caroline Locke (@Biftababe) August 24, 2015

So exciting I'm on a new livery @FGW train – spacious, more seats, cleaner…actually just green #moneywellspent pic.twitter.com/dXw8qX9CXG

— Andrew Y (@buchanyui) August 24, 2015

@FGW 1905 Pad to Oxford – 8 people standing in this vestibule plus a bike and a suitcase – can't even see the green livery from here

— Andrew Y (@buchanyui) August 24, 2015

On shiny green @fgw train…investing in a new paint job didn't make service any better – still overcrowded and late pic.twitter.com/dFqYwwC8QU

— Andrew Y (@buchanyui) August 26, 2015

@fgwkmc @FGW @SpainNick "We apologise for the late running of this service; this is due to waiting for paint to dry on a preceding train"

— Maffers (@Maffers) August 26, 2015

@FGW maybe I'm alone but investing in reliability and overcrowding first seems more important than painting the trains a different colour

— Andrew Y (@buchanyui) August 26, 2015

@FGW @buchanyui you use the lack of carriages excuse so often for overcrowding but are more than happy to take the out of service to paint !

— LastLateWorsten (@SimonHogfress) August 26, 2015

@commuteldn @FGW I wonder why they're doing this rebrand? Maybe because the FGW brand seems to have a bad name?

— Dan Collins (@RealDC80) August 28, 2015

@commuteldn @fgwkmc @FGW A brand new website that keeps failing and takes twice as long as it should. Probably due to "Internet failure"

— NeilM (@NM_Rdg) August 28, 2015

@fgwkmc Just took the kids to London. Tried explaining the FGW rebrand. My 6yr old, simply said "Why?" Followed by "I prefer blue"

— Antony Robinson (@Ynotnar) August 28, 2015

@FGW A few thoughts, from me, on your rebrand… https://t.co/slTB17L5sU cc @fgwkmc

— Alex Pearmain (@AlexPearmain) September 1, 2015

@FGW the new paint on my train isn't helping the no-air-con and bolted shut windows. Like a sauna.

— James Simpson (@JamesSimpsonUK) September 1, 2015

@FGW you are spending this money on paint for rebranding. By thelook of your trains today they justneed some water and soap

— James Bunyan (@jamesbunyan) September 2, 2015

My first #fgw green train… It's so underwhelming. pic.twitter.com/pMRkR6KW36

— Commute Club (@CommuteClub) September 3, 2015

Due to a broken down train near Maidenhead there are delays of up to 15 mins.

— First Great Western (@FGW) September 3, 2015

First Great Western trains to re-brand as Great Western Railway, the company which employed Brunel | Bristol Post / http://t.co/i1fXvsItaw

— FGW Kicked My Cat (@fgwkmc) September 7, 2015

Sure, Dan! ;) pic.twitter.com/Paayph1BZP

— FGW Kicked My Cat (@fgwkmc) September 7, 2015

@fgwkmc When we said we wanted rid of @fgw we did not mean just a name change!

— Steve C (@scovers123) September 7, 2015

@fgwkmc I like that they've recently launched the customer ambassadors, in their fancy purple suits…. Just in time for a rebrand to green.

— Sophia Swain (@SophiaIsabella) September 7, 2015

@fgwkmc HEADLINE: Green paint solves timekeeping and reliability issues – sensation!

— Nick Hamilton (@NickHam42577274) September 7, 2015

Damaged rep=Rebrand time? @FGW to rename their service the Great Western Railway – going back to its roots #greatwesternrailway

— briohny (@justbriohny) September 8, 2015

*coughs* Time for #teamhipflask .Although new green livery is going to make it ALL better. @FGW @fgwkmc pic.twitter.com/4sRpkAXKpL

— Lady C (@LadyC_78) September 9, 2015

@fgw Great work. A half repainted train. Green outside, magenta and blue inside. And still late. And a sauna. #fgw pic.twitter.com/kMq6IMiXAL

— Rich (@recklessrik) September 9, 2015

@getreading @FGW apparently they are going to return to painting the trains green, call themselves GWR and we will all be happier! #rdguk

— Tony Jones (@TonyJonesLab) September 12, 2015

@Sospirando @FGW Investments are best going elsewhere, Bill! pic.twitter.com/iIOAK6B0fq

— FGWR Kicked My Cat (@teamhipflask) August 24, 2015

Just renewed my @fgw season ticket to sit on the floor on a 07:08 train. Can't escape facts with a rebrand.

— Robert Gallen (@jabithew) September 14, 2015

@fgw predictably standing room only on delayed 0702 Mhead to Paddington, at least the train is green! pic.twitter.com/5cg0VfmhW7

— Andrew Y (@buchanyui) September 14, 2015

Lick of paint for the @FGW rebrand, how about cleaning the inside of trains and replacing filthy seats. Customer comfort not a priority?

— Alex Clarke (@AlexClarke) September 14, 2015

@PassengerVoice @teamhipflask @FGW @GWRUK @fgwkmc Waste of money: get the basics (trains on time, enough carriages) right first.

— Alan Crosby (@alancrosbyuk) September 15, 2015

@PassengerVoice @FGW @GWRUK @fgwkmc Given the appalling service, overcrowding, non functioning air con etc, a waste of money.

— Adrian Bryans (@adrianbryans) September 15, 2015

@PassengerVoice @teamhipflask @FGW definitely good value: it'll be at least a week before they run new brand into ground.

— Robert Gallen (@jabithew) September 15, 2015

@PassengerVoice @FGW @GWRUK @fgwkmc There are so many things wrong with their service and a new coat of paint won’t solve any of them.

— Adrian Bryans (@adrianbryans) September 15, 2015

@PassengerVoice @teamhipflask @FGW @GWRUK @fgwkmc Spectacular waste of money.

— Guy West-McDonald (@GuyWMD) September 15, 2015

@fgwkmc At first glance I genuinely thought the headline was "for the love of fail" pic.twitter.com/Az2w30HG9f

— Helen (@HelenJNT) September 15, 2015

@PassengerVoice @FGW @GWRUK @fgwkmc it's like putting lipstick on a pig

— andrew c (@cockybullshit) September 15, 2015

#GWR = Green Wossname Railway? Gert Wazzocks Railway? #fgw (northern and southern slang!)

— Chris Ferguson (@Abstractnoise) September 15, 2015

@PassengerVoice @teamhipflask @FGW @GWRUK @fgwkmc Rebranding is always a waste of money and is always to cover up a useless company.

— NeilM (@NM_Rdg) September 15, 2015

Wonder how much rebranding @FGW to @GWRUK will cost? Is painting trains green really a priority and best use of budget?

— Ian Paddington (@ianpaddington) September 15, 2015

OMG just saw @FGW all out advertising at #paddington. "We're giving the West it's GWR back". "The Renaissance of the GWR". Are u high @FGW?

— Evil Twin (@EvilTwinsy) September 16, 2015

Shall we welcome our Newly Rebranded Train Overlords in Style, with a Retweet Monday? I think so!

— FGWR Kicked My Cat (@teamhipflask) September 16, 2015

We’re making some changes, follow @GWRHelp from Sept 21st for service updates, help & support #GWR pic.twitter.com/CRh2ymQVr1

— GWR Help (@GWRHelp) September 16, 2015

Hey @FGW when you transform your sorry ass back to GWR will we still have to stand? & pay £71 return Bath >Paddington pic.twitter.com/YAyQANucHK

— Sam Missingham (@samatlounge) September 16, 2015

Oh….When @FGW changes to @GWRHelp, we'll have four less letters with which to express our appreciation!

— Charles Field (@charles_uk) September 16, 2015

@teamhipflask chaos with carriage shortages? Quick, distract them with glossy new ads about how go we hope we'll be. pic.twitter.com/jpYIlPllq0

— Chris Moriarty (@morichopso) September 16, 2015

https://twitter.com/recklessrik/status/644205876216229889

: Let's hope you magically fix your shortcomings, else it's "Using our history to perpetuate misery" @GWRUK @FGW pic.twitter.com/6KKEPtk5k0

— Alan Crosby (@alancrosbyuk) September 17, 2015

When you spend too much on bullshit marketing & not enough on your service @FGW #fgw #greaterwest #paddington #train pic.twitter.com/ozmF3L2WDL

— Evil Twin (@EvilTwinsy) September 17, 2015

Got an email trailing the @FGW rebrand to #GWR. They only just finished repainting #Exeter station purple, it'll be going back to green?

— Alasdair Allan (@aallan) September 17, 2015

I don't care if my @FGW train is blue or green. I'd just like enough space to be able to move a bit on the 1552 PAD:WOS #SardineExpress.

— Charles Field (@charles_uk) September 17, 2015

@teamhipflask For the love of God….. pic.twitter.com/6hNUjjyd2x

— Cleone Wright (@cleonew) September 18, 2015

@teamhipflask Imagine all those 1st class passengers arriving home having to explain why they smell of paint, meat, leather and mint.

— Rochdale Cowboy (@Rochdale_Cowboy) September 18, 2015

@Michael_Yong @FGW will the green paint help improve reliability, increase capacity and make customer service a focus?

— phil wright (@ukwrightphil) September 18, 2015

@FGW Hi James, have you thought about scrapping the rebrand and using our money on actually providing a better standard of service? Thanks

— iwishihadaspacebar (@spacebar69) September 18, 2015

Personalised letter from #gwr to say the trains are changing colour… Thanks? Now I know why my fares are so high… pic.twitter.com/ieslntVF1Q

— Daryl Wood (@daryly) September 19, 2015

@teamhipflask Ooh! Look! A personal letter from Horatio! It's a statement! A mission! We're all Going Green!!! pic.twitter.com/VYRHtBsk9a

— Bill (@Sospirando) September 19, 2015

@fgw @GWRUK @GWRHelp thank Mr Hopwood for letter on expensive paper re rebrand. What a waste of £. Much better&cheaper ways to deliver msg

— Will (@poincianakings) September 19, 2015

Those enjoying @fgw service today will no be comforted by this meaningless marketing speak RUBBISH in the post today pic.twitter.com/dSWrkkHcDH

— RP Travel (@rp_travel) September 19, 2015

@FGW how about you stop wasting money on embarrassing junk mail like this & use it to make your awful service better? pic.twitter.com/w52giUDbOZ

— Harry Spencer (@HarrySpencer3) September 19, 2015

Thanks @FGW for spending my money i invest to send me a useless letter about your pointless rebranding instead of providing a decent service

— Unhappy Commuter (@_Trainwaiting) September 19, 2015

@teamhipflask I got the letter from Mark Hopwood I immediately shredded it and felt better.

— Bridge Duncombe (@Chem_Bridge) September 19, 2015

@GWRUK @fgw Wow! The great western is back! It's the dawn of a new era. Can't wait to try a train…but no, it's a replacement bus service.

— Oliver Deepwell (@OTBDeepwell) September 20, 2015

Lol! Even our Bargain Basement Rebrand was more seamless than this! pic.twitter.com/45UT6RNFSW

— FGWR Kicked My Cat (@teamhipflask) September 20, 2015

@fgw @fgwkmc the only promises Hopwood that I believe in is my trains will almost certainly be late & overcrowded pic.twitter.com/nxDrnVMxZv

— Cheeky (@cheekychambers) September 20, 2015

under privatisation, we have the privilege of paying as taxpayers and commuters for drivel like this from @FGW pic.twitter.com/Z5eX2HSHeB

— Don Paskini (@donpaskini) September 20, 2015

#FirstGroup drop 'First' from @GWRUK franchise #rebrand – An attempt to lose the poor brand perception? https://t.co/Kn5KCtp8F7 #GWR #brand

— MJP (@mrmjprice) September 20, 2015

@FGW not impressed that you're investing money in rebranding the company but NOT on the train, waste of money! How's that going to help us??

— Carolyn Jones (@CallyJones47) September 20, 2015

So @FGW is re-branding to just Great Western. I guess 'First' breached Trades Descriptions.

— Matthew Sherrington (@m_sherrington) September 20, 2015

@FGW Why are you bothering with a rebrand? Shouldn't you be concentrating your efforts and resources on providing better + reliable service?

— Mystery Shopper (@mysterysh0pper) September 20, 2015

So glad #gwr have taken over #fgw. Everything will be different now…like….um…my train is green…and it's only 4 mins late.

— Commute Club (@CommuteClub) September 21, 2015

It's still the same old shitty blue train, with broken toilets and internal doors. But there are FREE GWR MINTS in the buffet car. @fgw

— Bao Bao (@fiatpanda) September 21, 2015

They've started discussing the difference between #fgw and #gwr. "It's probably just a gimmick" one said. "For a centenary or something"

— Commute Club (@CommuteClub) September 21, 2015

"Hardly celebrating," said the other. "They've painted a train green. The inside's still the same." "Let them have their fun." #fgw #gwr

— Commute Club (@CommuteClub) September 21, 2015

So how much has @FGW wasted on rebranding to GWR? #cynical #mustthinkweareidiots

— Steve Westwood (@wistmanphoto) September 21, 2015

Renaming @FGW as #GWRUK makes perfect sense. Journey times these days quite comparable to those in #Brunel days.

— Massimo Moretti (@morettifootage) September 21, 2015

@FGW change of name, same poor service! Yet again 07:18 from Taunton a carriage short. Try spending our money on something worthwhile!!

— Charles Hutchin (@CharlesHutchin) September 21, 2015

I hope that @FGW and @GWRUK do realise that a name change still won't mask the extortionate prices and bad service

— frey ♀ (@freyuhh) September 21, 2015

@FGW So the 0717 from Mai is 10 mins late again! 5th day in a row! So much for this rebrand sorting all of the issues out eh?

— Young Commuter (@YoungCommuter) September 21, 2015

Someone tell #FGW that changing your name will not solve your problems. Put your customers first (would be a start) pic.twitter.com/NhNSQPcmw6

— Mandlebr0t (@Mandlebrot) September 21, 2015

Not much of a start to the Great Western Railway era as we snail into Didcot Parkway 20 minutes late @FGW

— Doug Parr (@doug_parr) September 21, 2015

I wander how much of my annual ticket @GWRUK @gwrtrains wasted on a full page Monday advert.Yesterday my train was #late Focus on service

— Cheeky (@cheekychambers) September 21, 2015

@CommuteClub @teamhipflask Mine is still blue and 24 mins late so maybe the green paint makes it faster after all!

— Jessica Salmon (@JessicaJSalmon) September 21, 2015

So @FGW has rebranded as the Great Western Railway. Excuse for another coat of paint to smarten up the 40 year old rolling stock

— James (@JamesWH85) September 21, 2015

Back to the future: http://t.co/XVDNtK5fo2 Great Western Railways return – as First Great Western rebrands pic.twitter.com/k8N1aoDjmh

— BBC Wales News (@BBCWalesNews) September 21, 2015

Pleased that on the first day of @FGW rebrand to 'Great Western Railway' all the trains are late. Nice they haven't lost their core values.

— Gavin Sheppard (@GavinJSheppard) September 21, 2015

Given a choice between a re-branded rail company and one where the wi-fi works, I'd definitely pick the latter @FGW or @GWR #selfish

— Rebecca Morland (@RebeccaM01) September 21, 2015

Well done to @GWRUK (the new @FGW) on branding day. My train has broken down between Paddington and Acton. Mega successful brand launch.

— Sirebel (@sirebel) September 21, 2015

@FGW new brand same old problems!

— Wayne Roberts (@enyawstrebor) September 21, 2015

A lick of green paint and a new name doesn't make @FGW any less awful

— Will MΦ (@labmonkeyW) September 21, 2015

@BBCGlos @FGW @GWRHelp pointless pr. It's the quality of the service that matters. And it is garbage. Spend the money on rolling stock.

— Paul B (@oldspicemark1) September 21, 2015

@FGW annoyed by letter on expensive stationery telling me about the repainting of your trains. Spend the money on trains that run on time

— Abi (@abibriggs) September 21, 2015

@teamhipflask Definition: "Re-branding": Giving the illusion of progress without actually achieving anything !

— Michael Lewis (@larixdecidua) September 21, 2015

@GWRUK and you have failed your promise miserably, new livery and rebrand makes no difference, still same old @FGW!

— oxfordgas (@oxfordgas) September 21, 2015

@teamhipflask GWR start where FGW left off. Late service missed connection, FGW refused to allow boarding of late train.next train late!

— Deryck Silk (@SilkSilkd) September 21, 2015

@BBCGlos @FGW @GWRHelp Complete waste of money on 40 year old rolling stock. Should be buying new trains or lowering prices instead.

— Craig Thomas (@MrCraigT) September 21, 2015

There is no amount of money that @FGW can throw at their marketing to cover up their persistent delays. Why waste £££ on #GWR tbh same shit!

— Pedro The Cat (@DaveyboyMonk) September 21, 2015

@fgw Thank you for sending a letter to @anitajpaterson saying 'Your train on Monday will be green…' & then failing to put on a green train

— JP (@HelloJP) September 21, 2015

@fgw flash new branding, same old service.

— Andrew Edwards (@bugsinblood) September 21, 2015

#gwr #fgw we don't care what colours you use. Just run your trains to time. #ffs

— Keeping Reading real (@readinginnit) September 21, 2015

@teamhipflask @commuteclub Today's Metro hails #gwr #rebrand with front page headline 'Corbyn to renationalise railways' #media #fail

— Esther Maughan Mc (@esthermaughanmc) September 21, 2015

@fgw @gwr I don't care the colour the trains are or what your name is I want a decent service that gets me to work @BBCBerkshire #lateagain

— Bill (@Sospirando) September 21, 2015

So the @FGW to #GWR rebrand has made NO difference, chaotic morning of delays, platform alterations and hell #nothinggreataboutit

— Jemma Tipping (@jemmatipping) September 21, 2015

@teamhipflask sorry FGW need to invest in the service not paint!!!

— Pete Schonbeck (@peteschonbeck) September 21, 2015

So, the first morning as the sparkly and shiny new Great Western Railway and we're 20 minutes late coming into Paddington! Great start #fgw

— Graham (@grahamjb23) September 21, 2015

@teamhipflask you've done a better, more consistent job of rebranding than FGW!

— Claire Jerrold (@cheekyclaire_) September 21, 2015

First morning of the new @fgw @GWRUK era. People must be really excited for it, there's a huge queue for tickets pic.twitter.com/S6UlrVZdj3

— Sam Robson (@Sam_Robson) September 21, 2015

@morettifootage @teamhipflask @FGW A new era. My train is sitting outside Paddington delayed. Added to that the driver couldn't be heard

— iwishihadaspacebar (@spacebar69) September 21, 2015

Great relaunch day @FGW to show you can bring the railway back to its former glory. @GWRUK service left PAD late and missed my connection! 😡

— Pete Manley (@petemanley) September 21, 2015

: @GWRUK / @FGW driver of 0741 MAI-PAD "We've come to a stop at a red signal just outside Paddington". Seems signals missed rebrand memo?

— Alan Crosby (@alancrosbyuk) September 21, 2015

@fgw @GWRUK new brand – Same old shit service. Good job I didn't believe the hype leading up to this. #madenodifference

— LateWorstenFailway (@SimonHogfress) September 21, 2015

Due to a broken down train between London Paddington and Ealing Broadway the Reading bound main line is blocked.

— GWR Help (@GWRHelp) September 21, 2015

Slow running into Paddington and late into work. How's that promise of better service coming along then? @GWRHelp pic.twitter.com/7kB9467ORJ

— Peter West (@peterfwest) September 21, 2015

FGW have rebranded this morning. It appears they've renamed themselves "we apologise for the delay to this great western railways service"

— Matt Whelan (@OldMatt) September 21, 2015

@FGW @ThatsMyTrain @BGCollector @GWRHelp Why did you bother with rebrand when most of your promises are to fix issues in 2017 at earliest?

— Mystery Shopper (@mysterysh0pper) September 21, 2015

Well the re-brand worked….think we're only 28 minutes late into Paddington @FGW pic.twitter.com/qCnqRxGFps

— Doug the Prop (@DougProp) September 21, 2015

@FGW @GWRHelp unfortunately service now 10 minutes late due to broken down train in front. Name change didn't work. Bring back FGW!

— Jonathan Organ (@Nagro2) September 21, 2015

@FGW @Savethebuffet not a great start to the rebranding campaign for GWR… Delays first thing on a Monday. What did we expect..?

— Mort (@Mort_the_Ort) September 21, 2015

@RobWilson_RDG Re #fgw #gwr I wonder cost of this mailout? And on conqueror paper. Do you think wise use of money? pic.twitter.com/nvRU51estc

— Bill (@Sospirando) September 21, 2015

@FGW spend money on trains that don't breakdown rather than rebrands and you may find your customer loyalty improves #stuckonatrain

— Stephen Gilbert (@Talent_Guy) September 21, 2015

GWR. Gets Worse Railways #fgw #gwr

— nick pye (@nickthepieman) September 21, 2015

True to form. FGW (now GWR) can't get anything right. Train service meltdown on first day of the new brand #turdpolishing

— Peter West (@peterfwest) September 21, 2015

Wow, an app, a website and new coloured trains! Such amazing improvements to the @FGW service in 2015 *sarcasm pic.twitter.com/SVsGZJsHTq

— james abraham (@_jamesabraham) September 21, 2015

Inching towards Paddington on very delayed. HST. Apparently broken down train ahead. All the cash clearly went on paint and PR. Cheers @fgw

— Adland's hillbilly (@Adhillbilly) September 21, 2015

Well @fgw might have re branded but they're still running the same lousy service: late overcrowded trains, no/last minute info @fgwkmc

— Luke McCarthy (@mccarthyluke) September 21, 2015

@FGW will you multimillion pound rebrand help you get trains running on time? #willalwaysbelateonthistrainline

— Jamie Green (@MisterJamie) September 21, 2015

First Great Western rebranded as GWR – still unreliable and over priced. #FGW #GWR

— Hugh Mulcahey (@HughMulcahey) September 21, 2015

@FGW it seems green is just as slow as blue. 07:42 HOT-PAD 15min late & counting…

— Jonathon Marchant (@JonPom) September 21, 2015

The absolute perfection that the broken down @FGW train on Padd line is one of their shiny new green GWR trains. Same shit different name!

— Harry Spencer (@HarrySpencer3) September 21, 2015

@FGW instead of wasting money rebranding, how about just getting the trains to run on time?? #commute pic.twitter.com/d3r1DD8Vy0

— Fay Thomson (@fairyfayT) September 21, 2015

@FGW seeing the newly branded HST as I arrive into Paddington over 20 mins late because of a broken down train #getyourprioritiesright

— Mike Hanks (@MikeHanks76) September 21, 2015

#fgw #gwr you couldn't make it up. New branding – same old problems. Priceless!

— DAMNUFGW (@damnuGWR) September 21, 2015

Great day to launch #GWR brand @FGW. Arriving 25 mins late in Paddington today

— Jon Reay (@jreay) September 21, 2015

@FGW day one of GWR. trains delayed and overcrowded. Nice logo though.

— Nigel Murphy (@njmurphy1) September 21, 2015

@GWRUK @fgw GWR acronym competition anyone? Let me kick off with Got Worse since Rebrand

— Adland's hillbilly (@Adhillbilly) September 21, 2015

Great start to Great Western Railway @fgw packed late train slow running into Paddington #rdguk

— Tony Jones (@TonyJonesLab) September 21, 2015

Train is at a standstill if only we could get to the buffet car to get out free mints…@Baroness_DC @teamhipflask

— Lady Fletcher Hall (@LadyFletch_Hall) September 21, 2015

I see on the first day of Fgw new branding, a new painted green train broke down blocking main line

— emily (@emily1780) September 21, 2015

#GreatWesternRail debuts today with many advertisements, same trains, same delays. Underwhelmed @GWRUK

— siennapc (@siennapc) September 21, 2015

@CommuteClub @teamhipflask Ten minutes late and not even fucking green!

— Algie Hendo (@AlgieHendo) September 21, 2015

Same old story @FGW – 10 min journey, looks at least 20 mins to buy a ticket at the other end #trapped pic.twitter.com/FPRn9zGsmH

— Alan Renwick (@alrenwick66) September 21, 2015

Sod's law on rebrand day for @FGW as they become @GWRUK. Stuck outside Paddington because of a broken down train.

— Rowan Singh (@rowansingh) September 21, 2015

@teamhipflask I think the rebrand is almost spot-on. Only really one word I'd change here. pic.twitter.com/wmSiX5jJWE

— Jon (@ormondroyd) September 21, 2015

Couple of hours into the rebrand and the @GWRHelp name is already associated with delays and dreadful service.

— Commuting Rants (@CommutingRants) September 21, 2015

.@FGW Perhaps #firstgreatwestern should be spending passenger revenue on maintenance rather than re-branding?

— Phil Turton (@PJTurton) September 21, 2015

@FGW But you're not investing in the Railways, the British Taxpayer is! Please stop misinforming the public. Cheers. pic.twitter.com/GdKSGG3kNN

— Young Commuter (@YoungCommuter) September 21, 2015

@FGW we are greeted with 20 min delayed & cancelled trains @ ealing this morning on the day of your rebranding,glad you dropped the "first"

— Action Man (@Atactionman) September 21, 2015

@fgw 45 mins late to be met by GWR bods handing out tote bags 😡 pic.twitter.com/rfzsSI7JIo

— John Taylor (@MooseTaylor) September 21, 2015

@FGW may have rebranded but they still can't run a decent service!! #whatajoke

— Shiv Henry (@ShivOneAndOnly) September 21, 2015

@FGW would it be one for your 'Great' trains by any chance? Spend less on rebranding and invest more on maintenance and service provision!

— Elena B (@El_dreamy) September 21, 2015

That's a whole year of your life you won't get back #FGW #GWR #delayedAGAIN #rebrand pic.twitter.com/j4JqphBDXs

— Rachael Millar (@rachaelmill) September 21, 2015

Hahahaha, ooops @teamhipflask pic.twitter.com/FWLuQo1elU

— Young Commuter (@YoungCommuter) September 21, 2015

Surprise addition to a paper summed up my feelings this morning @FGW pic.twitter.com/DDgiL5QpED

— Nick Moore (@Nick_W_Moore) September 21, 2015

#fgw if it's all getting too much just take your train company into witness protection and call it @GWRUK from @FGW and hope people forget!

— n z hendo (@MRBROADCAST1) September 21, 2015

Did I read that @FGW is giving the region the railway it deserves? Makes me wonder what the west ever did to @FGW. Must have been bad.

— John Irwin (@johnnyspoons73) September 21, 2015

@FGW 32 minutes late on 25 min journey. This is the age of #GreatWesternRailway monopoly franchise extended without competition. Nice work

— Tony Jones (@TonyJonesLab) September 21, 2015

@FGW would have been wiser to spend your money on train maintenance rather than train painting..

— Chris Smith (@redlionhouse) September 21, 2015

@FGW @GWRUK Green paint hasn't helped much, perhaps next time you might consider practical fixes to problems instead of aesthetic ones?

— CJ (@C_J_Hartley) September 21, 2015

So today @FGW rebrands as @GWRUK . Thanks to a broken-down train at Ealing am going to be late. Meet the new boss, same as the old boss..

— JDMC (@MotoClark) September 21, 2015

@FGW @gwruk don't want free bags at Paddington just a better service.

— Tony Jones (@TonyJonesLab) September 21, 2015

Dear @FGW this rebranding lark is all well and good, but broken down trains on day 1 trying to get to Paddington is not a good start!

— Neil Priscott (@NeilPriscott) September 21, 2015

@teamhipflask @fgw How about a more honest new branding – Late Western Railways? #pathetic #beyondajoke

— Dave (@Davethequiz) September 21, 2015

#fgw @fgw @GWR #GWR Do you think that by painting your trains British Racing Green they'd run faster / on time / provide a decent service?

— Charlie Withers (@ChuckWithers) September 21, 2015

@GWRUK @teamhipflask nailed it. Free bag made me completely fine with the fact my train was 35 MINUTES LATE… pic.twitter.com/vqTxAihHwq

— Cleone Wright (@cleonew) September 21, 2015

@GWRUK @FGW Change of Name no change of service #fail pic.twitter.com/hPsJzQyQg8

— Andy Pearce (@asapearce) September 21, 2015

@FGW @GWRUK again implying they are behind 7.5bn investment pic.twitter.com/yWnI0mzJe6

— RJRM (@_rjrm) September 21, 2015

@FGW 5.58 from Newbury, toilet door sticking, ?wet paint still?!!A coat of paint doesn't make a good service, get your act together please

— Sue Dobbs (@Dobbsie51) September 21, 2015

Impressive start by @GWRUK – 20mins late and counting. You can have the free mints back! Bring back @FGW? @fgwkmc

— Mark Bolton (@tokyomb) September 21, 2015

Dear @GWRUK @FGW a 45 minute journey delayed by 40 minutes – not so much of a renaissance then pic.twitter.com/qt92qxqgcz

— Pat Walshe (@end2end_2011) September 21, 2015

Celebrating today's @fgw rebrand with a long delay and non functioning WiFi #newlivery #sameincompetence #goodtimes

— Richard Stephens (@ras1927) September 21, 2015

Someone has just complained on Twitter that, despite FGW repainting its trains, they're still late. Because new paint solves all ills…

— Richard M (@RMcCarthy86) September 21, 2015

Your new Great Western Railway is here. The future of rail and the West starts now; welcome aboard #GWR pic.twitter.com/lCkjZPRtrL

— GWR (@GWRUK) September 21, 2015

@GWRHelp not interested in excuses anymore. Just would like to know how much of my £402/month investment was spent on some green paint?

— Unhappy Commuter (@_Trainwaiting) September 21, 2015

@teamhipflask Rebranding is a spin, and cheaper than real time improvement.

— Pavel Douglas (@paveldouglas) September 21, 2015

@ukcontingent has taught me new skills e.g. @GWRUK has their first peace crane see it at their Taunton station pic.twitter.com/QePFoB9onk

— David Hyman (@hymandave) September 21, 2015

@FGW @GWRUK what is the purpose to spending money on changing your name ? Really, why bother ? #ripoff

— 20 years commuting (@dgsj30) September 21, 2015

@gwrhelp Brilliant 16:25 PAD-OXF no longer going past Reading = 30+ minutes waiting for the next one. So far 2 GWR trains = +60 min delays

— steve hunt (@stevehunt73) September 21, 2015

New livery, posh letters & envelopes same old cancelled trains (17.23 Rdg to Oxford). Well done #fgw #couldntrunabath

— Steve Costello (@CostelloSteve) September 21, 2015

The new GWR branding really evokes a bygone age. As does the absence of working wifi and 30mph speeds….. @teamhipflask @fgw #authentic

— Dave (@Davethequiz) September 21, 2015

All new with @GWRUK -> 1731 MAI-RDG four minutes late instead of 2min when it was @FGW. @CommutingRants @teamhipflask

— Marc (@ThatGermanGuyUK) September 21, 2015

@GWRHelp – your 1552 PAD:WOS #SardineExpress suffers from worse crowding than the @FGW 1552 PAD:WOS #SardineExpress did! #GWR #FGW

— Charles Field (@charles_uk) September 21, 2015

@GWRHelp excellent. Loving the new logo by the way. Did they not consider dropping the word "great" to accurately reflect your reliability?

— Alex Morris (@MrAMozz) September 21, 2015

The first day of @GWRUK – and both trains I needed were late. Good start!

— Yamesh (@yamesh) September 21, 2015

So, day 1 of @GWRUK who were @fgw & it's a 25min delay. But, they did give out origami to pass the time @teamhipflask pic.twitter.com/8HZQXLDvUt

— Michael Parker (@michaelparker) September 21, 2015

@teamhipflask Just heard my train called GWR for the first time – to tell me it's half an hour late! Plus ca change ..!

— Sheelagh Davis (@SheelaghMD) September 21, 2015

Second @GWRUK train of day and, guess what, it's delayed due to a train fault. Perhaps shld have spent £ on maintenance not re branding!

— Luke McCarthy (@mccarthyluke) September 21, 2015

@GWRHelp did this rebrand mean there was no money left in the piggy bank to fix your trains? 1818 PAD – MAI delayed due to "train fault"

— Simon Varcoe (@SimonVarcoe) September 21, 2015

@GWRUK @john_couch Did Brunel waste a lot of money on full page newspaper advertisements too?

— DG (@Deeee_Geeee) September 21, 2015

Oh great, my train is cancelled. Great start to the 'Renaissance of Rail' @GWRHelp @teamhipflask

— Ellen Meek (@EllenLodders) September 21, 2015

Account @fgw recorded some of most negative social media analytics of rail operators. Now 18.18 Padd is starting new record for @GWRHelp

— Gary Nuttall (@gpn01) September 21, 2015

The utterly useless First Great Western who can't run a train on time have "rebranded" as an easy alternative to doing a better job

— Drayton Bird (@DraytonBird) September 21, 2015

maybe first great western should spend their money on improving their service rather than their staff handing out train shaped usb sticks

— emily tame (@EmilyOox) September 21, 2015

@GWRUK what is the point of on train wifi when you don't provide sufficient bandwidth? 25 mins can't get ip address.

— Stuart Freebody (@FreebodyStuart) September 21, 2015

First day of @GWRUK rebrand. My trains are slightly more vanishy than last week. Maybe it's the new paint @teamhipflask

— Louise Fox (@LouiseFox86) September 21, 2015

: Hey @GWRUK – wrote a song for you: # I see some signals and I want to PAINT THEM GREEN, no other colours, and no trains run in between. #

— Alan Crosby (@alancrosbyuk) September 21, 2015

@GWRHelp thanks Grant. Btw nice to see the renaissance of railway offered by Mark in his weekend letter has consisted of 2 delays today.

— Will (@poincianakings) September 21, 2015

@GWRHelp Is it true there's a national shortage of USB sticks?

— Rochdale Cowboy (@Rochdale_Cowboy) September 21, 2015

All stand for the brave new world that is @GWRUK – 1905 out of Padd- looks like @FGW and quacks like #fgw…. pic.twitter.com/sOHR2NvDTt

— Andrew Y (@buchanyui) September 21, 2015

Cheers for the memory stick @GWRUK , nice to see that the investment in the railways is going towards decent things like tiny rubber trains

— Olly Mawson (@ollymawson) September 21, 2015

@GWRHelp 'Your Great Western Railway has arrived'? Not the 1938 into Twyford from Paddington. Stuck outside Twyford.

— John Irwin (@johnnyspoons73) September 21, 2015

First experience of @GWRUK today, 15 & 10 mins late each way. I have a new ad for you. ' New, old logo. Same old shit service'

— Gareth Rutter (@GaReth_Rutter) September 21, 2015

Ha! Rebranding announced by @fgw today, including whole page ads in the press, is the biggest load of corporate claptrap I've seen for ages

— Jeremy Taylor (@JeremyTaylorNV) September 21, 2015

@GWRHelp so it's clear FGW has poorly maintained trains…so what's being done about that? I'm afraid green paint won't fix these issues.

— ben cooke (@BWJC13) September 21, 2015

So frustrated with @GWRUK, it's great to see they're still as incompetent as they were when they were First Great Western…

— Sally Ivens (@sallyivens) September 22, 2015

@GWRHelp How you have a fault on a train one stop fom point of origin? 0646 Bath Spa to Paddington cancelled. Rebrand at cost of maintenance

— Karima Boice (@karima_boice) September 22, 2015

Day 2 of the 'new' @GWRUK Great Western a Railway and one of our busiest services from #rdguk is cancelled. Why? pic.twitter.com/5UOSPZgPUz

— Bill (@Sospirando) September 22, 2015

@GWRUK not sure why the rebrand but how about trying to live up to that letter you sent us all Mr Hopwood. pic.twitter.com/BolS3c3i9L

— FGW LOL (@turningthetide) September 22, 2015

@GWRHelp how much did this rebrand cost? And why couldn't that money have been spent on making more than 1 in 3 trains on time?

— James Thomas (@jamesthomas130) September 22, 2015

: LOOK! It's a new era of STANDING on a GREEN @FGW / @GWRHelp / @GWRUK train! The NEW 0729 MAI-PAD! pic.twitter.com/5b3rNiwOdP

— Alan Crosby (@alancrosbyuk) September 22, 2015

Excitement of @GWRUK green train 0729 Mhead to Padd quickly passes when it becomes #fgw inside #lipstickonpig pic.twitter.com/JzmeW1CPkS

— Andrew Y (@buchanyui) September 22, 2015

@FGW cancel my 'new dawn' tweet… The 1st train I have had to get with @FGW since the mighty rebrand is delayed, awaiting a relief driver

— Louchjd (@louchjd) September 22, 2015

I seem to recall a letter saying things were going to change @FGW pic.twitter.com/TlOiNqFZPR

— 2 for flinching (@CBealphotog) September 22, 2015

@GWRUK new name, same rotten service, second day in succession delayed. This time no driver, so we just sit here. pic.twitter.com/N0wCrIXYsN

— Fergus Patterson (@FergusPatterson) September 22, 2015

FGW>GWR rebrand, bringing an end to the UK's worst rail service?…No, missing carriage and a broken window, all for £4.5k/year! @GWRHelp

— Jack b (@Jbass70) September 22, 2015

@GWRHelp So, 2 days in to the New Dawn, 2 trains 30 mins late (because no driver). Stop spending £ on green paint and run a proper railway!

— Tom Gauterin (@Ruralmaestro) September 22, 2015

@GWRHelp Yes, I can tell, it's horribly overcrowded. Why is @GWRUK spending on a rebrand when your service is so poor?

— Sophie Spooky (@miztransmission) September 22, 2015

@GWRHelp nice one. I guess the rebranding has stolen our carriage! pic.twitter.com/RMIF6FnaBI

— Rude Girl (@Chunkychocice) September 22, 2015

@GWRHelp Not your fault Andy but I'd rather get to work on time. I don't care what colour the train is. Thanks for your help this morning.

— Sophie Spooky (@miztransmission) September 22, 2015

Most telling is that the team @fgw at least offered an excuse for poor service, in the new world of @GWRHelp poor service is the new norm

— Andrew Y (@buchanyui) September 22, 2015

@GWRHelp Memorable start to new brand. Almost half hour delay! Couldn't even connect to wifi to complain as it isn't working either ;)

— Pete (@ThePeteN) September 22, 2015

@GWRUK rebrand monitor – 3 journeys, three delays of 20+ minutes. It's not just a rebadge… It's not just a rebadge… Repeat until PAD

— Neil Carberry (@Gramscisghost) September 22, 2015

@GWRHelp pls explain your mission statement 'The railway beings to the region it serves' . I thought all UK taxpayers owned it….?

— Leon Schlesinger (@feliscatus44) September 22, 2015

Be honest @FGW the only reason for this rebrand is Percy from Thomas The Tank Engine is Hopwoods favourite character isn't it?

— 2 for flinching (@CBealphotog) September 22, 2015

@GWRUK My first trip on the rebranded First Great Western: train was late. New name, new colour, but same dismal performance.

— Houston Spencer (@houstonspencer) September 22, 2015

@GWRUK Things I value more than new colour and retro name: trains on time, enough seats for passengers, lower prices. Oh, & trains on time.

— Houston Spencer (@houstonspencer) September 22, 2015

Well done @GWRUK, you have lovely steam age branding to match your wifi speeds and seats as comfy as 3rd class in the 1850s.

— Alister Betts (@alisterbetts) September 22, 2015

Hadn't noticed FGW had rebranded yesterday. However I think the 1950s image suits them. Certainly fits the appalling wifi. #GWR #ilovemycar

— Emma Clark (@emmah999) September 22, 2015

@FGW absolutely no seats for the 100's of passengers at Maidenhead on 7.29 this morning…again. But the train was green so we're all happy.

— ben cooke (@BWJC13) September 22, 2015

@teamhipflask New livery is all very well, but when one is stuck 20mins from London on a broken down train one asks- Is it money well spent?

— Pavel Douglas (@paveldouglas) September 22, 2015

Wish @fgw / @gwr would spend money on more reliable trains than boxes of mints! pic.twitter.com/WP0KtGUcTm

— Richard Butcher (@RButcherptl) September 22, 2015

my 1st taste of @GWRUK – booked train from PAD cancelled & squeezed onto late running 15:45 standing all the way :( pic.twitter.com/NBDGOtKzDh

— Squeaky (@SqueakySays) September 22, 2015

Day 2 of the 'Renaissance of Rail' another cancelled train! Is green paint more unreliable? @GWRHelp @teamhipflask pic.twitter.com/i74tTHxNHL

— Ellen Meek (@EllenLodders) September 22, 2015

Finding it hilarious that First great western is now Great western railway. They obviously realised they weren't 'first' in rail travel 🙈

— Chantelle (@ChantelleMakeUp) September 22, 2015

1615 CDF to PAD cancelled. Everyone cramming on the 1645. New rebrand. Same rubbish service. @GWRHelp @teamhipflask 😲

— TheMatLee (@MatLee) September 22, 2015

.@GWRHelp apparently we're only running on one engine now. Your trains are shit. Why are you wasting money on painting them green?

— Bao Bao (@fiatpanda) September 22, 2015

.@FGW If you'd rebranded as "Great Western Railways Apologises" you could have saved on the cost of 98% of your comms.

— Phil Turton (@PJTurton) September 22, 2015

£100 ticket @GWRUK same old shit, just a different name pic.twitter.com/RulZAtZttW

— Ian (@mrianrowe) September 22, 2015

@teamhipflask i thought GWR was a miracle cure. Alas not. My usual 2 min late is now 9 min late. #notahappybunny

— Lara Whatling (@laraconlara82) September 22, 2015

@GWRHelp on 17.23 out of Bristol to Portsmouth… pax standing again! rebranding doesnt sort that, just more of the same!

— Ian Hamer (@IanHamerVoice) September 22, 2015

I haven't been on a #fgw train for a year. I'm on a rebranded #gwr one tonight and, surprise, surprise it is late.

— Karen R (@karenanya) September 22, 2015

Yday, I saw @fgw is now @GWRHelp. 2day, 17.49 to #oxford so crowded people denied boarding to stand. Great #rebrand! pic.twitter.com/3AWG7MXWmF

— Toby Porter (@tobyhporter) September 22, 2015

@GWRHelp Your service has deteriorated since the rebrand. Seems like you spent all our money on painting the trains and bonuses!

— Tunde (@Teerex2) September 22, 2015

@GWRHelp instead of wasting cash on livery & writing letters on expensive paper, investment in decent on-time services would be far better!

— Alexander Clayton (@AJClayton13) September 22, 2015

Overcrowding a joke again on @FGW 17.54 BTM to Cardiff – perhaps more carriages would be better investment than rebrand to GWR #sardines

— Kevin Nash (@kevinmnash) September 22, 2015

What is the point of changing the name and branding if the chronic overcrowding remains? Discuss? @FGW @GWRUK @FGW pic.twitter.com/jtkFIs6dga

— Philip Cavell (@PhilCavell) September 22, 2015

Possibly instead of painting the trains @GWRHelp could have put a little more emphasis on getting them to RUN ON TIME! #justathought.

— Matthew Wall (@mswalluk) September 22, 2015

@GWRHelp on a newly painted train with lovely new seats – shame it's delayed and I'm rammed in a vestibule standing like normal!

— Abi (@abibriggs) September 22, 2015

@GWRUK another train packed like sardines. Thanks for the great rebranding!

— Houston Spencer (@houstonspencer) September 22, 2015

@GWRUK instead of painting the trains green you should improve the service and provide more employees on the trains and stations

— Fabrizio Corsaro (@corsarof) September 22, 2015

@GWRHelp Hi, why is the 0717 from Mai delayed again? I haven't been on a single ontime train since the rebrand!!

— Young Commuter (@YoungCommuter) September 23, 2015

@GWRHelp so 7.02 running late from mai and 7.08 jammed like cattle. Maybe spend money on service not pasties.

— paularunner (@paularunner1) September 23, 2015

@GWRHelp In the three days you've been GWR, you've proved to be worse than FGW. Congratulations! You've achieved the impossible.

— Shiva Pande (@shivapande) September 23, 2015

@GWRHelp rebrand going well. Just about fitted on this service pic.twitter.com/ZzmTBp9OxL

— Nicholas Greenway (@NicholasGreeny) September 23, 2015

A name change and rebrand doesn't fix broken doors does it Great Western Railway?

— David Smart (@davidlewissmart) September 23, 2015

@fgwkmc @fgw @gwrhelp @GWRUK why didn't you rebrand the timetables too. Make all the times 10mins later, then you wouldn't look so tardy!

— Mr Pavl (@mr_pavl) September 23, 2015

@GWRhelp Giving the railway back to the region it serves? How about some more carriages? #Sardines pic.twitter.com/6JsLNg90n8

— Dan Dando (@Dan_Dovi) September 23, 2015

@GWRUK how much did the re-branding cost? Would prefer on-trains personally

— Laura Jaramillo (@Jaramill0Laura) September 23, 2015

@GWRHelp loving the re-brand: re-living the pioneer spirit is so apt for standing room only just like a 3rd class open wagon of yesteryear

— Yalishanda (@Sikitegeera) September 23, 2015

How embarrassing for @fgw 'new' #GWR brand that its flagship Night Riviera broke down yet again causing travel chaos in #Cornwall

— Tehmina Goskar (@tehm) September 23, 2015

Papering over the cracks @GWRUK, presumably that's why you have changed your company name/brand? Why not prioritise your appalling service?

— David Ward (@david0dj) September 23, 2015

IC @fgw has rebranded as @GWRUK which reminds me of when Windscale nuclear power station became Sellafield as if that made it more lovable

— Catholic Scot (@stevhep) September 23, 2015

New signs for @GWRUK replaced after claims staff hit their heads on "W". Operator says 3 signs replaced inc Plymouth pic.twitter.com/w6T9URzsaA

— Tom Edwards (@BBCTomEdwards) September 23, 2015

@GWRUK uniform is very smart, shame about your shoddy service!

— David (@DRBond82) September 23, 2015

The @FGW rebrand in full flow… Not a green #GWR train in site, nothing's changed. pic.twitter.com/AlOXlYwWXq

— Alex Clarke (@AlexClarke) September 23, 2015

@teamhipflask Farewell FGW, welcome GWR. 16.59 Swindon to London cancelled without notice, trains around all late. No change there then.

— tony_dodd (@tony_dodd) September 23, 2015

@GWRHelp congratulations on the new branding, here's an award for continuing to have the best service EVER!! #GWR pic.twitter.com/yivczlD3El

— Pedro The Cat (@DaveyboyMonk) September 23, 2015

.@GWRHelp have a new snappy slogan. In my experience of them the region in question is the sixth circle of hell. pic.twitter.com/zRvnWFZF2I

— Mark (@yokelbear) September 23, 2015

The First Great Western nostalgia rebrand sounds a lot like "please don't nationalise us!" @GWRUK pic.twitter.com/pXsqSjdd1B

— Daniel Kraemer (@dcakraemer) September 23, 2015

@FGW Never mind the rebranding, this is your rugby world cup. How about actually putting on some trains? pic.twitter.com/tmGh8Ocnda

— Nigel Gates (@nigegates) September 23, 2015

A zebra does not change its stripes: @GWRHelp new rebrand, same obnoxious service

— Munveer Garcha (@MunveerGarcha) September 24, 2015

First experience of the newly rebranded @GWRUK? Delayed. Same crap, shinier bucket.

— Jamie Anderson (@ImJamieAnderson) September 24, 2015

@GWRHelp thank you so much for repainting my train! Looks amazing! I mean, there's no plug sockets. Or enough seating. But it is pretty…

— Terence Eden (@edent) September 24, 2015

@GWRHelp new partial rebranding, same service. Delays, forced to change trains, just another week as a Great Westerner #9kforwhat

— QB1 Dan Stewart (@danstewartuk) September 24, 2015

@GWRUK all the money spent on re-branding but they still can't run on time!!! Always delayed, should've written a new time table!

— Frank Viljoen (@NFC_Junkie) September 24, 2015

@GWRHelp does painting the train green make it leave the station on time?! Personally I think red seems like a more reliable colour…

— Sophia James (@phi88) September 24, 2015

Well that's not very good is it. My "inaugural" journey in the new green #GWR , and it's running late! #nosurprisestherethen

— Bill (@Sospirando) September 24, 2015

Does anyone using @GWRHelp remember the good old days of @fgw when we used to get 5 carriages on the 19.05 to Henley?

— Graham Meeks (@GrahamMeeks_d3) September 24, 2015

@GWRHelp refurbished train…broken door. pic.twitter.com/3vvJuY1CeC

— Shambles (@AmazingShambles) September 24, 2015

First Great Western has renamed itself! An Oscar for corporate bollockry, please pic.twitter.com/ot6vEWoAJA

— John Harris (@johnharris1969) September 24, 2015

@teamhipflask @gwrtrains @gwr_apologises pic.twitter.com/PfEP9zrN2I

— Grim and Woeful Rail (@GWR_help) September 24, 2015

@GWRhelp instead of rebranding yourself why don't you just provide a better service? £82.50 to stand up from London to Exeter. #ripoff

— Rowena Macdonald (@RowenaMacdonald) September 25, 2015

@FGW 17.21 Bri to Cdf. Heating on so high, all the windows are open. What a waste. Different name, same shambles

— Gareth Morris (@gdm1927) September 25, 2015

The @FGW #rebrand to @GWRHelp not fooling passengers on 17.49 to Oxford. New look trains have apparently fooled the driver though. Isn't one

— Toby Porter (@tobyhporter) September 25, 2015

@teamhipflask @GWRHelp 1824 Eal Rdg #lateagain I see the words and new coat of paint makes all the difference #shouldhavebeenwhitewash

— Cheeky (@cheekychambers) September 25, 2015

So did First Great Western get bored of the "First Worst Western" jibes and rename – cause Greatly Worst Rail" is just as good imo.

— Vince (@mr_vpw) September 25, 2015

@GWRHelp another train fault affecting my journey 1806 EAL to RDG. Thought you fixed everything with the rebrand? #greaterwest

— Mystery Shopper (@mysterysh0pper) September 25, 2015

.@GWRHelp very excited by my first trip on a green train tonight – full of anticipation!! Shame it was old and smelt of p*ss inside…!

— DC (@Baroness_DC) September 25, 2015

Good to see @GWRUK are on time and reliable unlike the old First Great Western services! Name change, no change! pic.twitter.com/xO1ZE4fQDS

— Jane (@janetastical) September 26, 2015

What's the point of First Great Western's rebrand, they can barely run the service as it is now? Painting the trains green will not help.

— Grace Jenkins (@gracejenks) September 27, 2015

I suspect the real reason for unprecedented action is the fgw brand is as toxic as Volkswagen. #fgw #gwr pic.twitter.com/Lb1kmQaN0d

— Matt Laundy (@mlaundy) September 28, 2015

Congratulations @GWRHelp on the 0717 from Maidenhead been delayed for the 11th day in a row. I don't think the rebrand fooled anyone.

— Young Commuter (@YoungCommuter) September 28, 2015

@GWRHelp Monday morning, trains delayed. Looks like your shiny marketing campaigns aren't working!

— Oliver Davis (@oliver_davis) September 28, 2015

New livery same #late service @GWRHelp @GWRNeedHelp You can't fool the world with words & a new paint job #hopwoodout pic.twitter.com/6VhqAQ1M7j

— Cheeky (@cheekychambers) September 28, 2015

@GWRHelp What about all of the other delayed trains this Morning?! The 7:02, 7:08, both 17:17's, you guys are a joke. Why do I pay 4k again!

— Young Commuter (@YoungCommuter) September 28, 2015

Did you think by rebranding to @GWRHelp we wouldn't notice the train delays? #seriousquestion

— Munveer Garcha (@MunveerGarcha) September 28, 2015

@soult @justinfoulkes @GWRUK went on one of new trains t'other day. Ran on 1 engine between London & Plymouth, then broke down. Priorities?

— Oliver Berry (@olivertomberry) September 28, 2015

Hey @GWRUK – is the new paintwork on all the trains slowing them down?! Because my train has been late every day for a week…

— Henry Elliss ® (@henweb) September 28, 2015

@GWRHelp 50 minutes for a 25 minute journey, what happened to those promised improvements. Ruining the name GWR

— Jonathan Organ (@Nagro2) September 28, 2015

Another Monday, another piss-poor service from @GWRHelp. Despite the re-brand, 7.34 from ox continues to be late. #cantpolishaturd

— joe gerlach (@joeagerlach) September 28, 2015

I manage to get to the station on time. If the company did belong to me I'd insist on similar time keeping skills for the trains. #gwr #fgw

— Commute Club (@CommuteClub) September 28, 2015

@GWRHelp Spend some money on the trains rather than trying to bury a bad reputation with new image!!

— smaroney (@smaroney) September 28, 2015

@GWRHelp bring back @fgw week on from re brand, service appalling, late all last week, cancelled Friday, v late today – 07 34 H'ford Padd 😠

— Robin Gibson (@unseenendeavour) September 28, 2015

@GWRHelp fgw went into witness protection and they came out with this new name. Old FGW New danger!

— n z hendo (@MRBROADCAST1) September 28, 2015

@GWRHelp your train by any chance? Instead of painting, maybe you should be maintaining instead?

— Elena B (@El_dreamy) September 28, 2015

@FGW @CommutingRants New brand, old performance. Dunno why you bother with a timetable.

— Citizen Pain (@LaDeDaGunnerG) September 28, 2015

@GWRHelp 2 weeks in a row following rebrand. Somewhat inauspicious start eh? FGW will always be FGW and service will always be desperate.

— Dave Denoon (@davedenoon99) September 28, 2015

Dear @GWRHelp. Unless rebranding is a "statement of intent" to provide both poor communication & shoddy service, can I suggest you…1/5

— Amy Jackson (@Oxtale) September 28, 2015

…@GWRHelp …a) actually tell your conductors you are cancelling their train & don’t leave it to passengers (me) to deliver the bad news …2/5

— Amy Jackson (@Oxtale) September 28, 2015

…@GWRHelp …b) avoid publishing three different arrival times simultaneously online, at the station & via the helpline…3/5

— Amy Jackson (@Oxtale) September 28, 2015

…@GWRHelp …c) ensure the call centre is in same space time continuum as passengers; trains that haven't arrived didn't leave 10 mins ago…4/5

— Amy Jackson (@Oxtale) September 28, 2015

…@GWRHelp …d) & stop trying to fit 300 people into a 3-car train. The maths just doesn’t work. Manage this & we’ll get on famously. Thanks.

— Amy Jackson (@Oxtale) September 28, 2015

@GWRHelp 2 weeks of GWR running Monday's Golden Hinde & 30 minutes late on both occasions. Many missed connection. Can we have FGW back?

— Martin Pudney (@MartinPudney) September 28, 2015

@GWRHelp Another dismal afternoon at Paddington. On 16:25 to Langley packed solid, late, & only 3 cars. Rebranding really taking effect.

— Simon Lilley (@sjllilley) September 28, 2015

Excellent quote: 'logos changed, service hasn't' @GWRHelp

— Alex Thorpe (@alexthorpe12) September 28, 2015

So First Great Western is now Great Western Railway <<<<< STILL RUBBISH

— Iain McGregor (@iainmcgregor67) September 28, 2015

@GWRHelp – "we're giving the West back it's Great Western Railway". You guys do realise that it's already owned by the taxpayer right?

— Young Commuter (@YoungCommuter) September 28, 2015

@GWRHelp oh very dear! As predicted, the rebrand has changed nothing. The new name will be in tatters by the time these new trains arrive.

— Young Commuter (@YoungCommuter) September 28, 2015

Just leaving work please can I have 1 journey since the rebrand where there is no delay? Pretty please? @GWRHelp @teamhipflask @Baroness_DC

— Lady Fletcher Hall (@LadyFletch_Hall) September 28, 2015

Debating the "great" in @GWRUK serious over crowding run proper service rather than rebranding! #fail pic.twitter.com/P0qRHy7AAe

— Laura Brennan (@HistorianLaura) September 28, 2015

@GWRHelp – nice, simple, traditional #rebrand but maybe the marketing budget would have been better spent on making the trains run on time??

— James Charles Ash (@JimboCharlieAsh) September 29, 2015

@GWRHelp this big fancy rebrand, all we want is trains that run on time and have enough carriages.

— Christopher Green (@88Greener) September 29, 2015

https://twitter.com/DiverStu1/status/648885403844485122

Actually, @fgw changing to @GWRHelp is pretty good, just so @GWR can keep track of these record-breaking delays from angry commuters.

— Matthew Pellett (@Pelloki) September 29, 2015

Loving the new @GWRUK rebranding, back to the rail days of old. The non existent Wi-Fi has been perfectly recreated.

— Chris Hingston (@Chris__Hingston) September 29, 2015

@GWRHelp funnily enough painting everything green has failed to improve your dismal service. Today has been a complete joke

— Alison Hills (@AlisonChills) September 29, 2015

Since the @GWRUK rebranding I have had one, ONE, train arrive/depart on time. Ridiculous.

— Anna Tomlinson (@TommoFez) September 29, 2015

My first experience of @GWRHelp train since rebrand. Having dropped the 'First', might as well drop 'Great'. It isn't. Train 22 mins late.

— Rachel B. (@notRachelBrown) September 29, 2015

@FGW got new name @GWRUK but same old dated late service #notmuchchange

— Nick Seckington (@NSeckington) September 30, 2015

@GWRHelp @GWRUK perhaps instead of wasting money on ad campaigns about "great western" returning, invest in running a proper service!!

— Alan O'Shea (@AlanOShea) September 30, 2015

I see @FGW rebrand is a change in name only. First train cancelled, second train delayed. Reliably unreliable as ever. That's a relief…

— Dominic Baliszewski (@dombaliszewski) September 30, 2015

Its investment in rolling stock that's needed not spending on nebulous "rebranding" but offering the same service @GWRHelp @teamhipflask

— Fergus Patterson (@FergusPatterson) September 30, 2015

@GWRHelp Fifth journey this week SLO TO EAL. Train #lateagain What a shambles of an organisation. No rebrand can cover up the truth #late

— Cheeky (@cheekychambers) September 30, 2015

@GWRHelp why is the 8:02 from Twyford delayed and slow AGAIN????? New rebrand, same crap service….

— Jamie Green (@MisterJamie) September 30, 2015

@GWRHelp Why are you spending money changing your logo and other advertisement schemes,when you should be spending it on fixing your trains?

— Joe (@Joe_Freakin_Lee) September 30, 2015

@GWRUK new name. Same late, over crowded trains.

— James Campbell (@cleethorpes) September 30, 2015

Is it me, or are the trains noticeably worse since the rebrand? @teamhipflask #GoodWillReceding

— Sheelagh Davis (@SheelaghMD) September 30, 2015

I'm really struggling with this one. Glorious past? Have you gone mad @GWRUK or do you think we've lost our memory? pic.twitter.com/jgv0ukFTa0

— FGW LOL (@turningthetide) September 30, 2015

@SeatInTheStalls @GWRUK strange how they can't afford to replace safety cards on backs of seats but can advertise. pic.twitter.com/dHg8tekuRr

— FGW LOL (@turningthetide) September 30, 2015

@GWRHelp @GWRUK less on posters, more on making it work properly. pic.twitter.com/vfWM6Q0DAo

— Helen Noble (@helen100) October 1, 2015

@FGW – rather than spending money on new branding and a new paint job how about investing in new rolling stock #delays #brokentrains

— Tim Anderson (@Timbo_1982) October 1, 2015

@GWRHelp Congrats guys. This week your rebranded service has achieved 8 late trains out of 8. That makes 14 in a row since rebrand!

— Oliver Deepwell (@OTBDeepwell) October 1, 2015

I see the rebranding is going well. #FGW #GWR pic.twitter.com/GfdGNp3j9W

— Andy Millar (@Dustoir) October 1, 2015

@Timbo_1982 Improvement work takes time as linked to long term Network Rail electrification project and reliant on track upgrade work -Andy

— GWR Help (@GWRHelp) October 1, 2015

@GWRHelp I appreciate that but I've been sold the same story the last 8 years, how much time do you want?

— Tim Anderson (@Timbo_1982) October 1, 2015

Hey @GWRUK bit quiet tonight? Your predecessors @fgw were quicker with platitudes. Service is equally rubbish though.

— Adland's hillbilly (@Adhillbilly) October 1, 2015

First Great Western spend massive amounts on re-branding but cannot do basics of getting people from A to B on time. @GWRUK #WrongPriorities

— Emma Warman (@EmmaWarman) October 2, 2015

https://twitter.com/LuminousBeige/status/649851323354062848

@GWRHelp are u rebranding so ppl don't know it's a First 'service'? Ridiculous overcrowding. £203 rtn.Bargain! pic.twitter.com/UTJrPySc88

— jamesnutbeam (@jamesnutbeams) October 2, 2015

@GWRUK For the love of rail #greatwestern pic.twitter.com/7VbG5fp4ID

— Todd D'Ambra (@ToddDAmbra) October 2, 2015

Typical #FGW, packed 1948 train from Reading. When will you ever learn @GWRHelp… New brand, same service…

— Craig Rees (@craggy2593) October 2, 2015

Overheard at #langley station on @GWRUK rebrand 'I find it hilarious they're not good enough to be 'first' anymore' #fgw #gwr

— Simon (@mzdt) October 3, 2015

@GWRHelp everyone sees rebranding as a shallow 'forget how shit FGW were' attempt. Spend the money on passengers, not your egos.

— Simon (@mzdt) October 3, 2015

When you've a terrible reputation change your name from First Great Western to GWR and hope everyone forgets…

— Phil Stone (@stillphone) October 3, 2015

Hey @GWRHelp, the 0717 looks like it's running late for the 16th day in the row!! This rebrand really has not fooled anyone. Shocking!

— Young Commuter (@YoungCommuter) October 5, 2015

@gwrhelp 0717 Mhead – Pad late – whatever colour the trains the service remains sub standard – likelihood of a seat? pic.twitter.com/bcfRSREceg

— Andrew Y (@buchanyui) October 5, 2015

@GWRHelp …so stop wasting money on paint and spend it on the basics like maintenance so that train doors get checked to avoid delays…

— Andrew Y (@buchanyui) October 5, 2015

@GWRHelp 7:26 Rdg to Pdgtn crawling along and standing room only! Can you take the posters down feels like you're mocking us!

— Jonathan Organ (@Nagro2) October 5, 2015

And I was SO looking forward to my first day's commute with the newly revitalised and rebranded @GWRhelp… pic.twitter.com/zwSw4Yx0F9

— Richard James (@RichardNJames) October 5, 2015

@GWRHelp V disappointed late svces again #rdguk services getting worse and 07.58 "limited standing room". Rebrand is a farce. @BBCBerkshire

— Bill (@Sospirando) October 5, 2015

https://twitter.com/wazza5/status/650931273653948416
https://twitter.com/cheekychambers/status/650931595600379904

First day's commute on relaunched @GWRhelp. Great to see their commitment to getting passengers to work on time. pic.twitter.com/nv5b3AWYsD

— Richard James (@RichardNJames) October 5, 2015

Jeez @FGW you've hit a new low. Packing us in 2 car cattle class. Glad rebrand spend is working. Nearly passed out. pic.twitter.com/7fBc7QbFq6

— Paul Keeler (@paul_keeler) October 5, 2015

@paul_keeler Hi Paul. Sorry for the crowding and short formation. This was because of an earlier train fault. James

— GWR Help (@GWRHelp) October 5, 2015

@GWRHelp Your twitter handle has changed since the rebrand Is this a ploy? Now have 4 less characters to tell you your service is utter boll

— EdH73 (@EdH73) October 5, 2015

It's clear #gwr know nothing about branding cos their service has begun it's annual autumn/winter balls up.

— Cole Ali (@ColeeAli) October 5, 2015

Along the same theme, anyone know how much #fgw rebranding as #gwr cost? Every #gwr train I've gotten on has been late. #greatwesternfailway

— Felicity Amor (@FelicityTirion) October 5, 2015

The reason given for my @GWRUK train being late just changed for the third time. BUT HEY LOOK AT THE REBRAND.

— Tom Nicholas (@Tom_Nicholas) October 5, 2015

Nice to see that @GWRUK 's rebranding hasn't inhibited their ability to troll their own passengers. pic.twitter.com/dHBxJI5z7I

— Neil Fawcett (@neilfawcett) October 5, 2015

First great western change their name to GWR. They paint their old rolling stock green and think that is the panacea to all their issues

— Colin Rae (@crae1563) October 5, 2015

@GWRUK Re-branding from First Great Western. Dropping "First" I get, but leaving "Great" in? As crawl past Slough yet again, I would contest

— Matt Newman (@montynewms) October 5, 2015

I must be dim. I don't see the point of a @FGW to @GWRUK re-brand if all the problems remain? What's in it for us? pic.twitter.com/YZKtF0KUsO

— Philip Cavell (@PhilCavell) October 5, 2015

At Bath Spa and that's now four trains in a row delayed… So much for the rebrand. @GWRUK

— Harry C. Rushworth (@Hrushworth) October 6, 2015

@GWRHelp Usually five carriages, today three. We are rammed here. The new GWR?

— Nadya Mer Mer (@nadyalm) October 6, 2015

@nadyalm Sorry for the short formation. There was an earlier fault with the other two carriages. James

— GWR Help (@GWRHelp) October 6, 2015

@GWRHelp Technical fault. Everyone off at Bristol Parkway. Really should take 'great' out of name. #3rdWorldService

— Andy Patton (@andypatton1) October 6, 2015

@andypatton1 Hi Andy. Sorry for the delay to your journey this afternoon. Still awaiting further news on the type of fault. James

— GWR Help (@GWRHelp) October 6, 2015