Welcome to 2016! The National Shortage of Rolling Stock is no more! Or is it!
@FGW New Year's Eve, you had one carriage going Weston to Cardiff. Paid 30 pound to stand up. Some poor women had to stand up with a baby.
— Rebecca Yardley (@yardleybecky) January 1, 2016
Oh what's this? An over packed train from GWR? MUST BE A DAY ENDING WITH Y @GWRHelp
— Wanyal (@Wanyal) January 2, 2016
@FGW put some more seats on your bloody trains, 2 and half hours with out a seat is a joke
— Sam Caton (@samcaton11) January 2, 2016
First great western trains. Sort your shit out. So many families are standing on the three hour journey from Devon to London. Happy new year
— Georgie (@GeorgieHare) January 2, 2016
@GWRHelp Sort your shit out. So many families are standing on the three hour journey from Devon to London. Happy new year
— Georgie (@GeorgieHare) January 2, 2016
@GWRHelp pic.twitter.com/zFLccnwSjA
— Georgie (@GeorgieHare) January 2, 2016
@GWRHelp this is the cafe pic.twitter.com/ZSZBYvDdTb
— Georgie (@GeorgieHare) January 2, 2016
Kind intention but really @GWRUK you didn't anticipate overcrowding on 2 Jan train?? So many people standing it must be anti-health& safety.
— Patricia Niven (@PatriciaNiven) January 2, 2016
New years resolution is to be more positive. @GWRHelp made me break it. 20min delay and the trains crammed, toilet being used for luggage
— Kim Kotchanski (@Kimmiijay) January 2, 2016
@GWRHelp that's all great but having to sit on the floor for 2 and half hours covered in people's luggage is hardly what you pay £60 for
— Sam Caton (@samcaton11) January 2, 2016
@GWRhelp Crazily overcrowded train from Cornwall, increasingly delayed — and now you've switched off the lights…
— Alice King-Farlow (@Alice_KF) January 2, 2016
Money is more important than comfort, safety & arrival time today then! Exe – LDN Pad 13:57 @GWRHelp #TinOfSardines pic.twitter.com/FCHLE6QfqL
— Mr Savo (@imsavo) January 2, 2016
@GWRHelp @GWRUK you should probably change your uniform to this . Charge has gone up yet I can't get a seat…Still pic.twitter.com/1xY6Fmv7Uv
— Ben Todman (@btodman93) January 2, 2016
@GWRUK Paid £85 for a open return. Had to stand for 2.5hrs from EXR to LPD no seats available and train was overcrowded. Terrible service!!!
— Jasmine (@Jasmine_Wong08) January 2, 2016
2hr local bus + 2 hrs sitting on the floor for £78. Thanks @GWRUK you've got my NY off to a rocking start pic.twitter.com/h4RwmSpj0L
— Dee (@Delofun) January 3, 2016
https://twitter.com/vitabrown/status/683634427902193664
@GWRHelp this is completely unacceptable for £90. Stood in a packed carriage squashed by bags. 12.10 to Paddington pic.twitter.com/FYRBWo0rPt
— Harry Hesp (@HarryJHesp) January 3, 2016
@GWRHelp So people repeatedly falling over is not unsafe in the view of @GWRHelp?
— AFH (@TheFarquharHill) January 3, 2016
@GWRUK currently on 125 heading London from Plymouth, the train is over crowded!! #ShockingService #virginanyday pic.twitter.com/rLHHow3rbE
— Darren Hempson (@darrenhempson) January 3, 2016
A lovely #NewYear present from @FGW standing room only in the #vestibules can't wait to spend 2 1/2 hrs like this pic.twitter.com/WapBbqRPf7
— Adam Porter (@ap3489) January 3, 2016
@ap3489 Did you mean the 15:33 from Reading? The delay on this service was due to a mechanical fault. 1/2
— GWR Help (@GWRHelp) January 3, 2016
https://twitter.com/YasminMJE/status/683689852987125764
Disgusting service from @GWRUK pay for a seat with a 1.1% rise and get a luxury standing position amongst cases & plenty of other people…
— Kris Holmes (@krisio86) January 3, 2016
@GWRHelp: Why is the 07:56 RDG-SLO only running with three coaches today? What was the fault with the 165/1?
— Alexander Blakey (@ajrblakey) January 4, 2016
@ajrblakey Hi Alexander. It's due to a fault with the 150s, so being used on the Basingstokes. -Ollie
— GWR Help (@GWRHelp) January 4, 2016
@GWRHelp how come the 8.21 from Slough to Paddington is only running three carriages?
— Saf Ackmed (@Ita_lion13) January 4, 2016
@Bricktop90s Hi Saf. Sorry for the short formation this morning. This is due to a train fault. James
— GWR Help (@GWRHelp) January 4, 2016
@GWRHelp The next 2 trains from Parson Street to WsM are already late????? Why? They will now be overcrowded and your fares up???? Ripoff!
— Westonion (@westonion10) January 4, 2016
@westonion10 Hi, the 17:00 has been delayed by 5 minutes due to an earlier train fault, 16:30 was 1 late into Bristol -Andy
— GWR Help (@GWRHelp) January 4, 2016
@GWRHelp thanks for the nice green train this morning on the 06:23 TWY-PAD shame it was 2 carriages short without announcement
— delayed commuter (@delayedcommute) January 5, 2016
@delayedcommute Sorry, shorter train due to a fault. -Ollie
— GWR Help (@GWRHelp) January 5, 2016
Delays at RDG late running trains causing overcrowding on 7:18 @GWRHelp #stillgetting5%discount
— Somewhat Grumpy (@AndGettingWorse) January 5, 2016
@AndGettingWorse Hi. Sorry for the crowding that may be caused by earlier cancelled services this morning. James
— GWR Help (@GWRHelp) January 5, 2016
@gwruk you are a disgrace. Barely standing room on the 1818 from Paddington – enjoy your ticket increase. Pathetic. pic.twitter.com/WWP5GTobpl
— @james_provenir (@james_provenir) January 5, 2016
New Year, new (higher) fares, same old standing room only on @gwrhelp 1905 from Padd pic.twitter.com/Hmk5TaYmnB
— Andrew Y (@buchanyui) January 5, 2016
@GWRHelp return to normal service today from West Drayton 07.18 Cancelled 07.36 delayed and overcrowded
— Tom Berry (@tomberry000) January 6, 2016
@tomberry000 Apologies, disruption this morning due to earlier train fault.-Ollie
— GWR Help (@GWRHelp) January 6, 2016
This is what £5k a year gets you on @GWRHelp overcrowded, unsafe, no seats, bad service, delays, shortforms! #pants pic.twitter.com/TAtS6CFMnp
— Alex Clarke (@AlexClarke) January 6, 2016
@GWRHelp Why is the 4.21 from Oxford to Malvern a smaller train than usual? Given your recent price hike I fail to see why I should stand!
— Chris (@csthechosenone) January 7, 2016