Various Clippings

Posted on September 3, 2016 by Great Western Trains Kicked My Cat — No Comments ↓

Everyone is eating slices from your overpriced pie!

Commuting and Personal Well-being, 2014
“This article examines the relationship between commuting to work and personal well-being using regression analysis. It identifies how time spent commuting and method of travel affect life satisfaction, a sense that our daily activities are worthwhile, and levels of happiness and anxiety.”
Read more at The ONS!. Thanks @The_KatsPyjamas

Sometimes, words let us down.

Oh dear @FGW This doesn't sound good. #Disabled woman having to crawl to toilet http://t.co/TrcPNI1J70

— Michelle Kent (@Chelz65) May 10, 2014

NEWS: Disability campaigners label @FGW as "incompetent", after the operator pulls plans to install ramps at Nailsea & Backwell Station.

— BBC Radio Bristol (@bbcrb) June 18, 2014

First Great Western denies it is profiting from rail chaos caused by storms http://t.co/OtSNZpnyIY

— Express & Echo (@ExpressandEcho) March 18, 2014

Did I mention – I got a bit in the #WitneyGazetter after @FGW kicked HND passengers off 1552 PAD:WOS #SardineExpress? pic.twitter.com/sCU7XzykYN

— Charles Field (@charles_uk) March 29, 2014

Take a look at page 2 of this week's @rdgchronicle where there are 2 articles about @fgw and their inadequacy. pic.twitter.com/ahVEZYeP9H

— Charlotte Blackman (@lottieblackman) March 5, 2014

Editors got really stuck here of @FGW examples for this "The best train journey I've ever taken" feature. Deary me. pic.twitter.com/AYDeqI58KV

— Ed Frankl (@Ed_Frankl) May 25, 2014

Here's hoping @FGW take this feedback on board pic.twitter.com/YeyMKnyjqG

— humaira chaudhary (@humy92) August 15, 2014

Will certain TOCs be able to deal with & act on assessments like this? #fgw pic.twitter.com/jOlGh6yRYB

— Jimothy Halpert (@BGCollector) August 15, 2014

Unlikely, Rich!

That's the sentence that sums it up for me "Passengers should feel that train companies are "on their side"" #fgw 1/2 pic.twitter.com/nSsowvZXMe

— Jimothy Halpert (@BGCollector) August 15, 2014

I could so much easier accept all the cancellations & delays if I ever felt that was so #fgw 2/2 pic.twitter.com/q6IPLuxEaT

— Jimothy Halpert (@BGCollector) August 15, 2014

Oh dear, oh dear! @SouthernRailUK @FGW @Se_Railway @greateranglia the 4 least trusted railways @Delayed_Again pic.twitter.com/LImLX6jW0V

— Dan Collins (@RealDC80) August 15, 2014

Am reading the new @fgw mag on train this am. Photo must be photoshopped – 2 smiling customers in an empty carriage?! pic.twitter.com/KT1sXued47

— Gary Welch (@Gary_Welch) May 15, 2014

The #sardineexpress!

All aboard!

Read more at BBC!

@fgwkmc don't tell me. They are going to rebuild trust by working hard with their partners to deliver

— Jimothy Halpert (@BGCollector) August 16, 2014

@fgwkmc …..a better service #jamtomorrow #areyouonmyside #fgw

— Jimothy Halpert (@BGCollector) August 16, 2014

First Great Western Social Media Complaints Soar!

Rail delays spark tweet complaints http://t.co/XN8ABvhS5u

— BBC News (UK) (@BBCNews) February 19, 2015

So the metro today has said that #fgw has the most complaints on Twitter every year #iagree #theyareshit

— Sarah-Osborne (@SarahOsbos) February 19, 2015

Rail delays spark tweet complaints, but FGW said it was "proud" of the figures! http://t.co/9kYqtJKCoj

— thetrainwhine.com (@thetrainwhine) February 19, 2015

https://twitter.com/cheekychambers/status/568316859113721856

@fgw re: @BBCNews story. I'm not 'engaging' with you. I'm *telling* you how profoundly **** your service is. Don't get confused.

— Rohan Putter (@rohancjp) February 19, 2015

@fgwkmc seen the new advertising from fgw with the tagline 'train waiting'? Have a whole holiday waiting for trains! pic.twitter.com/tC7eAhmjzu

— owly (@owly_vik) February 19, 2015

And it's no surprise that @FGW came top of this list…. pic.twitter.com/L3vyFjtUae

— Eli Pope (@NileshP7) February 19, 2015

265,201: Number of tweets sent by disgruntled rail users to @FGW http://t.co/QQKA6r3im8 pic.twitter.com/1VpinyZe1l

— Bristol Post (@BristolPost) February 19, 2015

First Great Western hit by Twitter storm | Western Daily Press http://t.co/pP765vmbjD via @WesternDaily

— commutelondon.com (@commuteldn) February 19, 2015

https://twitter.com/rosaleenauk/status/568380654406270976

FGW's attempted spin on this analysis of tweeted train complaints is hilarious: http://t.co/FzLVICzCRM

— Sally Foote (@sallyfoote) February 19, 2015

No surprises there! First Great Western secures first place! pic.twitter.com/azvBaT1AQg

— Bilal M (@bilal_malik) February 19, 2015

Of the 45,100 tweets to @fgw, I've worked out I sent 45,000. The train I'm on now is late by the way! http://t.co/iAJrLR27CC via @po_st

— Charlotte Sjoberg (@1981CSS) February 19, 2015

Driver gets on the wrong train and takes passengers the wrong way http://t.co/AutH3QCD4v pic.twitter.com/im6Z6C1AXC

— ITV News London (@itvlondon) April 8, 2015

@fgw – thanks for lying to us and suggesting we'd get jam tomorrow in 2017. No electrification beyond NBY @fgwkmc pic.twitter.com/dNq6Saq5yJ

— Cross Rail (@cr_rail) April 12, 2015

@fgw even @David_Cameron thinks your prices are too high. 87% increase! Last week that line had no trains for 4 days! pic.twitter.com/NbHihv5Edi

— Angry Yorkshire Lass (@AngryYorkshLass) April 27, 2015

First Great Western passengers pound the seats and create a DUST storm | Daily Mail Online / http://t.co/E6lHClxjRu

— FGW Kicked My Cat (@fgwkmc) April 28, 2015

Claims made FGW staff are told not to offer tickets that could save passengers money http://t.co/RI8GFFezeR pic.twitter.com/FETwsqFIkW

— Bristol Post (@BristolPost) June 1, 2015

'Pure manipulation of the numbers. I can't dress it up in any other way.' - @FGW Train Planning Manager. http://t.co/4eCSkql7Wg @MailOnline

— commutelondon.com (@commuteldn) June 1, 2015

As predicted! Blocking customer complaints is working! Fall in complaints to First Great Western – Get Reading / http://t.co/5WNZPqZIRH

— FGW Kicked My Cat (@fgwkmc) June 22, 2015

.@FGW saw a fall in complaints from passengers in 2014/15 #rdguk http://t.co/X4biLYE7Pz pic.twitter.com/fxQsED8jpN

— Get Reading (@getreading) June 22, 2015

Could this just be because commuters are fed up with complaining knowing nothing gets done?! @getreading #FGW ..http://t.co/JNYRJJw3IU

— Ben Firth (@benfirth) June 22, 2015

.@ReadingCouncil will set up a scrutiny panel to look at issues on the #rdg Paddington line. http://t.co/08NtKiYjbS pic.twitter.com/KASHwdEwNB

— Reading Labour Party (@ReadingLabour) July 16, 2015

Commuters told they have to give up seats to 1st class ticket holders after train fault http://t.co/gU1AC09O0l pic.twitter.com/6a5h1or7pY

— Metro (@MetroUK) July 16, 2015

Good old @FGW – making headlines. @fgwkmc pic.twitter.com/KvC5K9dVK0

— Scott Cunliffe (@Cunliffe81) August 14, 2015

@FGW here is a photo of your company performing 5th from bottom in a national customer satisfaction survey. pic.twitter.com/4RaighkLQy

— Guy (@GuyBurdge) August 15, 2015

First Great Western forced to backtrack over 50% cash compensation for delays after MSE challenge http://t.co/cOA1fKBbof

— Money Saving Expert (@MoneySavingExp) August 20, 2015

Are @FGW Deliberately Trying To Confuse Their Customers? https://t.co/u1T4DW3jt3

— Terence Eden (@edent) August 26, 2015

Find cheapest rail fares yourself, passengers told shame on you @FGW you don't deserve the franchise http://t.co/B53KtmRPNm @fgwkmc

— James Le Roth (@jcleroth) August 28, 2015

And to think this lot had their franchise extended without any competition – nice @FGW rip 0ff #rdguk http://t.co/4JWtuPKSOd

— Tony Jones (@TonyJonesLab) August 29, 2015

First Great Western 'underestimated' rugby rail travel numbers – BBC News / http://t.co/SeVRadW96H

— FGWR Kicked My Cat (@teamhipflask) September 19, 2015

Travel chaos for rugby fans heading to Wales for World Cup match http://t.co/1oqHEVwAZj @rugbyworldcup @FGW #Wales pic.twitter.com/0Zcs8X53BT

— Daily Star (@Daily_Star) September 19, 2015

Rugby World Cup train overcrowding was 'embarrassing', says @gwruk http://t.co/liX7oIbpBK pic.twitter.com/kfHCVSw2h9

— BBC Bristol (@BBCBristol) September 23, 2015

Imagine if half your 'customers' were unhappy? "The best and worst #train operators in the UK https://t.co/q5tqiBeCvu" #monopoly #gwruk

— Alex Duce (@slugdaddy) February 18, 2016

Great Western Railway passengers among unhappiest in country – Get Reading / https://t.co/mYs0AHBB5z

— GWR Kicked My Cat! (@teamhipflask) February 19, 2016

.@GWRUK defends removal of 150 passengers from "dangerously overcrowded train" https://t.co/37gqkMfFIU pic.twitter.com/6LNIyA93aa

— Sky News (@SkyNews) March 29, 2016

Don't the watch dogs realise Tha majority of commuter peak time trains are like this @teamhipflask pic.twitter.com/6eHGDJUcKf

— Cheekster (@cheekychambers) March 29, 2016

@gristy83 @GWRHelp @teamhipflask https://t.co/BvBguuKnoq pic.twitter.com/Gh8DtOOlxG

— iwishihadaspacebar (@spacebar69) March 29, 2016

Police called to clear 150 passengers from 'dangerously overcrowded' train from London https://t.co/D0ov7GjVn6 pic.twitter.com/6OC3GjeV4P

— Evening Standard (@standardnews) March 29, 2016

Passengers Removed From 'Overcrowded Train' / https://t.co/0JfnuKtPyw

— GWR Kicked My Cat! (@teamhipflask) March 29, 2016

Train operator @GWRUK has apologised after the @ASA_UK deemed one of its posters misleading: https://t.co/DWznTH01Yn pic.twitter.com/XLtFWcmhwp

— BBC Somerset (@bbcsomerset) March 30, 2016

The train company that has ideas above its station | David Mitchell | The Guardian / https://t.co/S4zQrAc4VW pic.twitter.com/vBHLw4C8J9

— GWR Kicked My Cat! (@teamhipflask) April 3, 2016

The train company that has ideas above its station | David Mitchell | https://t.co/S4zQrAc4VW pic.twitter.com/2KfFNHz7w3

— GWR Kicked My Cat! (@teamhipflask) April 3, 2016

I feel sick that for such shocking service first group is leaching profits, a woeful service @GWRHelp @teamhipflask pic.twitter.com/cu74jzOYqE

— Schoobie (@cheekychambers) June 14, 2016

Various Clippings

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