@MarkGaze @smartmatt Work to fit WiFi on High Speed Trains will start in May 2014 and is expected to be completed by the end of the year.
— First Great Western (@FGW) January 5, 2014
Not quite the end of the year, but never mind! Nobody expects anything to be on time these days! The WiFi is now officially live, and so are the complaints! Chooo choooo! A Greater West has insufficient bandwidth, DHCP lease pools, and blocks all the Good Internet Stuff!
Come and get your WiFi! Provided by. Wait, Who? Read more at BBC!
Too many users! Too many blocked sites! Not enough WiFi! This should be interesting!
@turningthetide @FGW @emily1780 @ThatsMyTrain Sorry. There's only so many second hand wi-fi hubs we could get on the cheap off eBay.
— Mark Hopwood (@FGWMarkHopwood) February 16, 2015
@FGW no Wifi again on my return journey, coach D on way up and coach C on way back, need consistency please. #frustrated
— Mark Cady (@bigfella372) March 11, 2015
@FGW the WiFi on these trains is so poor it's not actually worth using. Plus I have to re-register everytime. Please fix – its 2015!
— Daniel Gill (@danieldavidgill) March 11, 2015
@danieldavidgill Sorry Daniel, we're aware of this issue with Apple devices and our supplier is looking into it. -Ollie
— First Great Western (@FGW) March 11, 2015
@FGW not using apple device. Android tablet and phone
— Daniel Gill (@danieldavidgill) March 11, 2015
Whoops! The excuse handbook has clearly failed!
Anyone ever managed to get the @FGW on-train wifi to work?
— Jim Cleaver (@Jim_Cleaver) March 12, 2015
Top= #fgw wifi. Bottom= standard 3G. Both tests same stationary location. @fgw your wifi deployment is a failure. pic.twitter.com/BtPm4JHu7r
— Cross Rail (@cr_rail) March 12, 2015
@FGW No Internet access all morning. A waste of time and frustrating! !! No work achieved on 4 hrs journey. pic.twitter.com/EME2XB24Zg
— AVPT Short Courses (@expresscourses) March 12, 2015
@cr_rail @fgwkmc @FGW You're lucky if you get a line speed. Can't even check it here. Wifi totally useless pic.twitter.com/fNGl1PXwSU
— Bill (@Sospirando) March 12, 2015
@FGW can we have the wifi removed? It never works and only gets in the way of perfectly good 3G. Don't tell me, you're still rolling it out.
— FGW LOL (@turningthetide) March 12, 2015
@fgwkmc it's the WiFi that powers the trains. It's why it's so slow
— Luap Sirrom (@prjmorris) March 12, 2015
@FGW why is your wifi so poor? I've been on your train around 6 hours and it's worked for about 10mins! @Virgin_TrainsEC have great wifi
— Dan Benham (@muckworms) March 12, 2015
Winner is the @FGW train, approaching Cardiff as @FGW WiFi appears to be still in Paddington. No connection whole journey
— Stephen Cavalier (@stevecavalier) March 12, 2015
@FGW no video, no streaming. Wikipedia won't open either. It's just not reliable. I think the word you're looking for is 'sorry'!
— Dan Benham (@muckworms) March 12, 2015
@FGW on 12:08 from Bristol Pkwy to Port Talbot Pkwy. The only reason bought 1st tix was the wifi to be able to work. Wifi is terrible.
— Rabbi Monique Mayer (@RabbiMonique) March 12, 2015
Oh @FGW #wifi. I hate your re-register-every-time face.
— Charlie Williams (@buildsucceeded) March 12, 2015
This is from the yet to depart 1805 from PAD. @FGW do you guys get the significance of the numbers ? WiFi= Bobbins ! pic.twitter.com/3EysYlWtkm
— Cross Rail (@cr_rail) March 13, 2015
@FGW What is the point of having WiFi on your trains when it doesn't work?!?!
— James Hardy (@jameshardy303) March 14, 2015
@FGW Wi-Fi not working on 16:07 Penzance to Paddington, help please! 2 hours in 4 to go. #turnitoffandbackon
— John Taylor (@preece_taylor) March 15, 2015
What a surprise that the long-overdue wifi doesn't work on @FGW
— Alastair Jamieson (@alastairjam) March 15, 2015
@FGW To be clear, you want me to call another number to report a technical fault?
— Alastair Jamieson (@alastairjam) March 15, 2015
@FGW I am on your 14.06 Pad to Ply. The system won't let me connect to your wifi. Says could not connect to server
— The Dudemaster (@TheDudemaster) March 16, 2015
@FGW why does the free wifi never work? 17:55 Cardiff to Paddington….
— Matthew Evans (@matt_cardiff) March 16, 2015
@fgw evening. WiFi not connecting on 1830 PAD/RDG.
— Rachael Chrisp (@rchrisp) March 16, 2015
@FGW @rchrisp What's the point of an on-board wi-fi service that can't cope with a train full of passengers?
— Commuting Rants (@CommutingRants) March 16, 2015
@fgw I see your wifi hasn't improved ! pic.twitter.com/vRqilvOr4K
— LastLateWorsten (@SimonHogfress) March 17, 2015
Oh @fgw wifi, why are you so rubbish!?!
— Sally Taylor (@sally_t23) March 17, 2015
Good to see @FGW wifi up and running… If only it would stay that way long enough to be useful. :-(
— Golfyball (@golfyball) March 17, 2015
Great eh! Connection to @FGW WiFi is seamless getting any actual download speed is laughable pic.twitter.com/zg2n47HlV8
— Caffeine Magazine (@CaffeineMag) March 17, 2015
@FGW Is such a tease with its promise of wifi…will it ever work?
— Donna McGrath (@misskebabs) March 17, 2015
Dear @FGW your wifi "service" is so pathetic you may as well employ a town crier on each station to shout the Arsenal score to me #fail
— Mark Leaver (@mark_leaver) March 17, 2015
@mark_leaver @fgwkmc @FGW if only I had the same option to forget your rail "service" pic.twitter.com/EP67djZs7o
— Finbarr (@TheSirFin) March 18, 2015
This morning I was applauding @FGW’s train wifi. This evening I’m cursing it – completely useless on the 17:30 Paddington-Taunton.
— Stuart McIntyre (@StuartMcIntyre) March 18, 2015
Last tweet I can be bothered to send on this subject. @FGW your wifi service is rubbish. pic.twitter.com/QGhkIhuHnZ
— Daniel Head (@NeonDemand) March 18, 2015
@FGW on the London Paddington to Swansea train. Your wifi is sooooo slow I've reverted back to using my mobile
— Jamie Phillips (@JamieEPhillips1) March 18, 2015
No WiFi on the @fgw 1715 from PAD tonight? :(
— Victoria Martin (@Engineer_Ria) March 19, 2015
So @FGW have free wifi onboard?? ALL is forgiven – I don't even care that you only have one engine working on this train tonight
— Catrin Owen (@CatrinOwen94) March 19, 2015
@FGW I think you got Wi-fi and dial-up confused. Currently feel like I'm travelling in a time capsule to the 1990s with these speeds.
— Ben Kaye (@SirBigBadBen) March 19, 2015
@fgw 05:18 BRI to PAD – No WiFI – able to connect to your registration page, then says "Your connected" – can't connect to any site
— John Seto (@john_seto) March 20, 2015
@FGW your much hyped wifi is (as expected, i guess) rubbish, both my London underground app and imdb are blocked?!
— James Donald (@Jimmy_WD) March 20, 2015
@FGW yeah, I can imagine loading a map is more than enough to overload a fgw system.
— James Donald (@Jimmy_WD) March 20, 2015
@FGW what's up with the WiFi and why does it never work Paddington -Cardiff
— 10000 hours (@ChrisPatey_HPS) March 20, 2015
@FGW wifi not working again on 21:15 swansea service. shame
— Claudia (@ldn_claudia) March 20, 2015
I've seen some horrible things in my life, but the one thing I wouldn't wish on anyone is @FGW 's wifi
— Poorl (@Corneleusthe2nd) March 20, 2015
No wonder wifi on board @fgw is free… It's so slow and hardly useable. Arghhhh
— Dave (@djccwl) March 20, 2015
Incredibly this morning's train has arrived at Reading 6 minutes early. WiFi doesn't work of course but can't have everything.
— Rachael Chrisp (@rchrisp) March 21, 2015
Smh @FGW pic.twitter.com/IGJ7GFeuuC
— – (@WestleyFCIM) March 22, 2015
@FGW how fast should your wifi be the trains? Currently been waiting 2 minutes to load up the bbc sport website #ElClaciso #dialup #slow
— Gareth Slocombe (@GSlokey) March 22, 2015
How do @FGW make their WiFi so slow? My 3G stick is way faster. @crosscountryuk's WiFi is rock solid in comparison.
— Gavin Thirlwall (@gavinthirlwall) March 23, 2015
First Great Western wifi is horrendous (sent using 4G)
— Dan Freeman (@Dashyyko) March 23, 2015
@FGW I see. So your wifi is no better than my O2 signal. Sorry. Thought you were going to offer something better. My mistake.
— chris welby (@ChrisMWelby) March 23, 2015
@FGW wifi on the 17.45 Paddington to Swansea is not working, unable to connect or get IP address.
— Leigh Thomas (@leighthomas01) March 23, 2015
Top tip: turn off @FGW wifi and use your cell connection. The wifi seems to have been installed by the same chap as runs the trains
— Chris Dale (@chrisdaleoxford) March 23, 2015
https://twitter.com/MartinAngove/status/580325750416543744
https://twitter.com/jezlees88/status/580332985448284160
First Great Western trains now have wifi! But I've switched to 3G to send this data-heavy tweet.
— Rob Pearson (@rob_pearson86) March 24, 2015
@fgw 19:03 PAD -PLY. wifi yes, wifi connected to interwebz, no. :-(
— Tired Commuter (@TiredFGWRider) March 24, 2015
@FGW guys have to say the wifi onboard the paddington 7:39 out of Newport is pretty poor #frustrating
— Richard Waters (@Richie9000) March 25, 2015
@FGW probably the slowest wifi ever on the 09.15 to Cardiff.
— Ed Cross (@EddieCross) March 25, 2015
The @fgw wifi is so slow (and many sites blocked), it's easier and quicker to tether your iPhone and use 3G!
— Chris Wiles (@chriswiles) March 25, 2015
Make that 3 out of 3… @FGW does your wifi ever give decent performance? I had such high hopes…
— Stuart McIntyre (@StuartMcIntyre) March 25, 2015
Seriously unimpressed with ur wifi @FGW. Even less impressed with ur broken train.
— Phil Hodgson (@SwanLeader) March 25, 2015
@fgw please see my tweet re:wifi from yesterday. Situation is the same tonight….
— Tired Commuter (@TiredFGWRider) March 25, 2015
@FGW what's the point in going 2 the effort of installing WiFi on your trains, when it's so slow it's unusable?
— Sam (@fatt_sam) March 25, 2015
@FGW it's unusable. I'll stick to 3g. Seems a waste of effort installing it if not going to make bandwidth wide enough
— Sam (@fatt_sam) March 25, 2015
@FGW I'm in the 7.45 from paddington to swansea. Is there an issue with your internet?
— Laura Cartwright (@ljanecartwright) March 26, 2015
@ljanecartwright Thanks. It appears that there is a fault with the WiFi on this service. I will get this reported. Apologies Laura. Grant
— First Great Western (@FGW) March 26, 2015
@FGW no point in offering a service if it never works properly. #wifi #fitforpurpose
— Ann Holman (@annholman) March 26, 2015
@FGW Your wifi is worse than no wifi. Most annoying!!!!!
— Claire L. Duffy (@ClaireLDuffy) March 26, 2015
Heading Bristol to London with @FGW. Wifi this time? Again, no. Back to tethering the phone.
— Gary Rogers (@GaryRog) March 26, 2015
@fgw I'm so bored of how consistently bad the on train wifi is. Beginning to wonder why you bothered :(
— Collette Easton (@gincollette) March 26, 2015
@fgwkmc @fgw free wifi – actual image! Tops! pic.twitter.com/3XiJqJ1b15
— Mike Flynn (@MikeFlynn19) March 26, 2015
Wifi on @fgw is like a throw back to the days of dial up connections – it's more fun watching paint dry
— Charlie O'Malley (@charlieomalley) March 26, 2015
Substitute "free" with unusable. Surely providing a service this bad does more harm than good, @fgw? pic.twitter.com/rKr4D8ZTTM
— マーク・ターナー (@dalliard_dotnet) March 27, 2015
Have officially given up on @FGW wifi. Two websites managed to load in the last 2 hours. Don't advertise it if it does not work!
— Gareth Slocombe (@GSlokey) March 27, 2015
@GSlokey Sorry if it's not been working well for you, did you speak to WiFi support at all? -Ollie
— First Great Western (@FGW) March 27, 2015
This sign got me excited but it's slower than GPRS and sites time out. Oh well. Nice try @FGW. *effort clap* pic.twitter.com/BnkpfuimDV
— Nic Radford (@nictypo) March 28, 2015
@FGW your wifi is useless. Get some dignity
— Guy_Robins (@Guy_Robins) March 28, 2015
https://twitter.com/loljfc/status/581864149979889665
@FGW @WildEyedJoeKer So customers report problems with FGW WiFi to FGW……and are then expected to ring a help desk themselves?
— Neil Bennett (@TaplowGreen) March 28, 2015
@FGW @WildEyedJoeKer @ThatsMyTrain …..so your customers have to pay to report problems with your "free" WiFi….not very good is it?
— Neil Bennett (@TaplowGreen) March 28, 2015
first great western wifi is the shitest thing evrr
— kelsey (@_kelseylawrence) March 29, 2015
Sorry #fgw I had to be honest with the survey pic.twitter.com/NvqXT4yoUh
— John Seto (@john_seto) March 29, 2015
@john_seto @fgwkmc haven't been able to access @fgw wi-Fi for about 3 weeks on any device, even when I could it was 👎
— Louchjd (@louchjd) March 29, 2015
@FGW this was recorded on 20 March at 07:10, train but everyone seated > http://t.co/fzNxSKAduN @louchjd @fgwkmc
— John Seto (@john_seto) March 29, 2015
@FGW the WiFi on your penzance to Paddington is atrocious. Can't connect at all. Pointless.
— Pittaway's Cottage (@omnishamblez) March 29, 2015
https://twitter.com/RowenaHenley/status/582253153401327619
@rachwhatley @FGW Ive seen rock erosion faster than the wifi on this peasant wagon 🌚
— JCTV (@TaylorUhHuh) March 29, 2015
@FGW Your WiFi is great. Only worked once in my last 6 journeys on fgw.
— Keri Hughes (@kezzezmerelda) March 30, 2015
Do any train companies have wifi that actually works? Have been trying to make First Great Western's connect for about half an hour
— Jack Torrance (@theJackTorrance) March 30, 2015
So much for the wifi first great western… #worstgreatwestern pic.twitter.com/0tztUA85XO
— Angelique Dominique (@AngieDahling) March 30, 2015
@FGW why your onboard wifi never works? What's the point of having it if you don't care about its quality? [checked on many trains] #BadWiFi
— Reza Khorshidi (@rezakhorshidi) March 31, 2015
@FGW the wifi on the trains is just so slow!! Don't see the point of having wifi if it takes so long to search stuff on google.
— Zina Alemao (@ZinaAlemao) March 31, 2015
@FGW I'm on your train from Paddington to Cardiff and wifi isn't connecting? Why? #nothappy
— Farish Lakhani (@FarishLakhani) March 31, 2015
"free" is only one of many, many four letter words that can describe #fgw wifi pic.twitter.com/O5fouSTlua
— Cross Rail (@cr_rail) March 31, 2015
Can we coin the phrase LoFi WiFi? Can we, please? Or NoFi?
@fgw wifi nadgered on the 7:15 from Thatcham to Pad. Can't get an IP address on droid or apple device. #williteverwork?
— Tired Commuter (@TiredFGWRider) April 1, 2015
@FGW I don't understand why you offer a service, and then when it breaks you don't take responsibility for fixing, push us off to 3rd party.
— Tired Commuter (@TiredFGWRider) April 1, 2015
@FGW no wifi in coach c (again) on the 7.34 Didcot to Paddington. Nothing on my 18.15 yesterday back to Didcot
— steve smith (@13vinecottage) April 1, 2015
@FGW your #wifi is totally useless!! I manage to sign in each time I travel (why can't it remember me) signal fine but just spinning wheels!
— Jimihendrix (@jimihendrixson) April 1, 2015
@FGW what is the point in putting wireless internet on trains but making it the same speed as 1997 dial up!?? #soslow
— Mark Thomas (@Marky__T) April 1, 2015
@FGW how come I keep connecting to WiFi on your trains. But cannot get any internet? Thanks
— Chris Sanders (@christophalof) April 2, 2015
And no working wifi @FGW again! pic.twitter.com/YVxzltrzMA
— Rick Huckstep (@rickhuckstep) April 2, 2015
@FGW don't advertise wifi on your train if you don't have it. 19.48 service to Worcester shrub hill. Is my fare increase paying for no wifi?
— Naomi Kuyck-Cohen (@NaomiKuyckCohen) April 2, 2015
Wifi down on an extra long train trip this morning. Any chance of getting it sorted @FGW ? #help #heeeellppppp #fgw
— Rachel Kilmartin (@RachelKilmartin) April 3, 2015
@FGW I can see and connect to your wifi network, but with "No Internet Access". Pic: pic.twitter.com/Xzf6axO4Wk
— Jim L (@_threeofclubs) April 3, 2015
@fgw your wifi is absolutely shite
— Lisa Smith (@lisasmithy) April 3, 2015
Was excited at the fact that FGW trains now have wifi. However, I've been eagerly awaiting a single page to finish loading for about 5 mins.
— Robert Jerome (@robjerome) April 5, 2015
I honestly thought that I'd never encounter an internet service worse than the one in our remote little village. But then came @FGW.
— Dave (@Davethequiz) April 7, 2015
@FGW Stuck on a FGW out of Paddington so trying to make the most of a long journey by doing work. CAN'T, THE F___ING WIFI DOESN'T WORK!!!
— FGW LOL (@turningthetide) April 7, 2015
It's brilliant that @FGW offer free wifi on the Swansea Paddington service, but I can't get it to work :(
— Tony Dowling (@MrTonyDowling) April 8, 2015
I wish @FGW would not offer WiFi as a service unless they could actually provide a reasonable service. So painful.
— Piers (@pierslewis) April 8, 2015
@FGW does the wifi ever work on the HSTs. Carriage E 8.29 from NBY not working. Please log.
— Will (@poincianakings) April 9, 2015
Wifi on @FGW …it's a nice idea. Shame it doesn't work. #trains #publictransport #pointless
— Anthea Crowe (@Anthea_Crowe) April 9, 2015
@fgw wifi unavailable on 19.03 from Pad. Really not feeling the benefit of the investment….
— Tired Commuter (@TiredFGWRider) April 9, 2015
Hello @FGW – any chance you could add 'sort out wifi' to someone's to-do list? Hasn't worked on the last 4 FGW PAD trains I've been on.
— Lucy Dillon (@lucy_dillon) April 9, 2015
