— Jen Simpson (@jsimpson1972) June 5, 2014
Train delayed by 25 minutes due to "a train fault". If it arrives upside down, I'm not getting on. @FGW
— Chris Mewse (@ChrisMewse) June 5, 2014
@fgw you want £111 to go from rdg to Cardiff. One way, but you don't even have carriages with Lights that work.
— emily (@emily1780) June 6, 2014
Meanwhile… RT @FGW: Due to a broken down train there are delays of up to 30 mins between Paddington and Slough.
— Ed Frankl (@Ed_Frankl) May 20, 2014
— Charlie Withers (@ChuckWithers) May 20, 2014
@fgw train 15 minutes late, no explanation and one coach with non working doors. And they are the preferred bidders to get the new contract!
— Pat Martin (@pdwmartin) June 10, 2014
@FGW: "Ladies and Gentlemen we're having a technical problem with the train". Stationary at Old Oak Common. Poor maintenance strikes again.
— Last Worst Western (@LastWorstWestrn) May 20, 2014
@FGW another cracking journey…19.05 train from Pad has stopped and cut out in the middle of the track. Zero info from driver. Any ideas?
— Miss R Dubs (@miss_rdubs) May 20, 2014
Hopeless @FGW presenting us with yet another broken down train at Bristol Templemeads
— exacta_king (@exacta_king) May 20, 2014
— Rich (@recklessrik) June 3, 2014
Seriously sub standard service on @FGW 1st this morning. 1.5 carriages, power doesn't work and carriage door taped open.
— lrh (@Lrhoughton) June 9, 2014
Just been informed there is smoke coming from the drivers cabin on the train but apparently there's no fire. Is that possible? #FGW
— Jonathan fearn (@Radcheq) June 7, 2014
You doubt Dodgy Norman’s abilities, Jonathan? That man could start a fire in a fish tank!
@FGW so why is it that everytime I travel to Devon my train is cancelled, massive delays or as tonight the train engine is broke.
— Rachael (@RachCross) June 6, 2014
@FGW it just appears to be a regular thing….I seem to get a notification of a train fault all the time..are the trains that faulty?
— Nick G (@oneofwhistlers) June 10, 2014
Sheer coincidence, Nick! You just have really bad luck!
In June 2014, Dodgy Norman took the next step. He stumbled across some copies of INPUT, the 1980s computer programming magazine, on Ebay, and set to work on his sideline in Computer Support!
The booking engine on our site is currently down, apologies for the inconvenience. Fault is being looked into.
— First Great Western (@FGW) June 4, 2014
@FGW no working toilet on 9:18 2Bedwyn? A disgrace & v. Uncomfortable! Passengers, especially with kids, unhappy at lack of facilities.
— Miriam Dyer (@mimdunelm) May 24, 2014
Sorry, Miriam! Norman was busy mending the computers!
— Rich (@recklessrik) June 13, 2014
— Lindsay Hales (@ripley2121) June 2, 2014