@FGW why are the windows on the 17:36 train to Oxford tight shut? Getting quite hot here
— Eric Van Looy (@ericvanlooy) July 16, 2013
P.S. Turn the fucking heaters off!!! @FGW
— Kathryn Richards (@K_RichardsX) July 16, 2013
@fgw 17.15 to Oxford canceled and now in an oven roasting. How much do I pay for this privilege?
— Chris Smith (@redlionhouse) July 16, 2013
@FGW don't understand why you don't have all the windows open in this weather. Your air con doesn't work! It's a joke. Sort it out.
— tash (@Denkiieee) July 16, 2013
@FGW the one which leaves Maidenhead 16.17. Do any FGW trains have air con?
— tim hayter (@Willowman66) July 16, 2013
Just endured a hellish journey on First Great Western from Oxford. No aircon, no opening windows. An oven on wheels. #dire
— Gruntfuttock (@peasmoldia) July 16, 2013
— Glenn Cahill (@GlennCahill87) July 16, 2013
@FGW assume the air con is broke in Carriage D on the 17.00 from Paddington? No announcement, just baking hot!
— Alan Collins (@thisisginger) July 16, 2013
Dear First Great Western, would you kindly TURN ON THE FUCKING AIR CON!!! Thank you.
— Jack Ledger (@Djledger33) July 16, 2013
— Chris Tweedie (@chrisbrentford) July 16, 2013
Hey @FGW customers. Just letting you know that the Safety Information manual acts as a pretty good fan seeing as their Air Con NEVER works.
— Gemma (@gemmanetics) July 16, 2013
@FGW You really need to get the aircon working on your trains. It's ludicrous in these conditions for it not to be. Hotter on than off
— Sarah Fewings (@SarahF1978) July 16, 2013
Places that aren't fun to be currently. On the 15:18 from Reading to Ealing Broadway @fgw train with no aircon. It's at least 35 degrees!
— Matt James (@matt_james89) July 16, 2013
— Alex Hamlin (@AlexHamlin) July 16, 2013
First Great Western you charge me enough that you can surely afford AC on your trains.
— Grace Ifill (@GraceIfill) July 16, 2013
@AlexHamlin You're right I'm afraid – the air con controls are externally set by the engineers at the depot, so not available to crew. Eli.
— First Great Western (@FGW) July 16, 2013
We must come back to this in a moment. There is some very strange information being passed out to customers. Let’s see if we can decipher The Duh Vinci Code.
— Liz Stephens (@liz_stephens) July 16, 2013
The air con isn't on on this other first great western train. I am baking.
— laughren (@lchc) July 16, 2013
Melting on another train without air conditioning. In this heat. Thanks First Great Western!
— miss led (@missledster) July 16, 2013
@FGW for the money we pay to use your trains you really need to get some air con on here!! This is ridiculous!!!
— Sheldon (@SheldonLive) July 16, 2013
@fgw why are there no window handles on the windows? It's too hot and the air con doesn't work! Sort it out. Especially in this weather.
— tash (@Denkiieee) July 16, 2013
Dear Mister Hopwood. Why did you allow this to happen? You looked so friendly.
— Sam (@Super_SamR) July 16, 2013
At very least @fgw could offer free water or something to compensate for their faulty air con (which suspiciously is broken on every train).
— Commuting Rants (@CommutingRants) July 16, 2013
Careful now, Mister Rants. You don’t want to give away too much water, otherwise the folks at Paddington will want ice lollies instead. Or worse. Magnum ice creams.
— Rich (@recklessrik) July 16, 2013
@fgw stick to windows…. They don't break like air con.. 21.12 to taplow is well sweaty…
— Gareth Rutter (@GaReth_Rutter) July 15, 2013
@FGW thanks for the boiling hot over crowded over priced journey home from paddington to reading this evening, great work!
— Glen Parker (@Parks1980) July 15, 2013
— Lou Nash (@Lou_Nash) July 15, 2013
holy shit, these @fgw trains are like mobile ovens. some poor lady just passed out & this other pregnant lady isn't far off.
— Niesh Vanterpool (@nieshvanterpool) July 15, 2013
— Jared (@JaredBarkla) July 15, 2013
@fgw you have to be kidding right?! Not only is the a/c defunct as usual, but you have got the heaters on! 1906 PAD HOT.
— Last Worst Western (@LastWorstWestrn) July 15, 2013
@fgw people have been complaining about the a/c & locked windows for as long as you've had the franchise. Time to admit it will never work?
— Whigs (@whiggler) July 15, 2013
Harsh. Ever so harsh. But fair.
— SheikhSpeare (@adil_sheikh13) July 15, 2013
@FGW hey, can you tell the driver on the delayed 16:36 Paddington to Bourne end to turn off the heating and switch on the AC please. Thanks.
— Seb Ford (@ReadySebbyGo) July 15, 2013
@Fgw Delayed 6.36. Why? When are we departing? No windows and aircon not working. Log complaints please.
— Ella (@pink2clock) July 15, 2013
@FGW it feels as if the heating is on. Please could you turn it off?
— Julia Nicol (@Lalajulz) July 15, 2013
You must be imagining it, Julia. It would never happen.
— Victoria Edwards (@v11ope) July 15, 2013
@FGW no air con on the 17.53 from Newbury to Paddington?Unable to open windows so stuffy and people are all looking like they will faint!!!!
— x gb x (@GB1iam) July 15, 2013
— Rich (@recklessrik) July 15, 2013
— Alan Coxon (@AlanCoxon1) July 15, 2013
@FGW outrageous – no information on a train that is packed full in blistering heat for 24mins.
— sarah-r-t (@srtsez) July 15, 2013
Nice to know @FGW care, they've put the heating on to make sure we don't get chilly on the train I'm on…
— Chris Knight (@chriswibble) July 15, 2013
@FGW I paid £40 to sit in an oven on wheels for over 2 hours.
— Mehnaz (@mmehnazz) July 15, 2013