Have First Great Western got the "summer is over" memo, or will my train tonight be air-conditioned for max coolness? Place your bets now.
— Catty Kate (@chatty_kate) October 11, 2013
@FGW to add to the comfort of this journey the air con has been set to Baltic and now lights have gone off. Great service.
— Betty-Sue Smith (@bettysuesmith) October 13, 2013
— Doug the Prop (@DougProp) October 13, 2013
Not happy with cooking me in summer with no air con @fgw are now attempting attempting the same in winter by locating a heater in my seat..
— Peter Jones (@Chugger) October 11, 2013
Tip for @fgw – winter has arrived and you could really do with turning your heating on! V chilly, v long delayed journey back from London.
— Faith Smith (@faithsmith27) October 11, 2013
@FGW – Interesting fact, hot cramped spaces make people more likely to grumble, so when a train is 26 mins late, perhaps turn on the air con
— – Ollie TOBEYO – (@tobeyo) October 17, 2013
Bad night on @fgw 1833 from PAD. Late due to emerg works therefore will miss connex, no air so carriage stifling, no power in sockets. Yeah!
— Lucy Schaufer (@lucyschaufer) October 17, 2013
— Kevin Turner (@kopite_kev) October 16, 2013
@FGW At what time of the year do you turn the aircon off? It's freezing in here!!
— Vikki Biles (@VikkiBiles) September 28, 2013
@FGW is loving the air con today, I've had to put 2 jackets and my scarf on. Summers over guys
— Sammy Warr (@sammywarr) September 28, 2013
@FGW what temperature do you set your air con on? I'm always so cold on your trains :(
— Caroline Manson (@CarolineManson1) October 24, 2013
3hr train journey from Exeter-London with broken air con not great when 5 months pregnant – thanks @FGW
— Anna Punshon (@apunshon) August 11, 2013
Evening Ollie. Andy Mellors said sorting out A/C on @FGW was "a matter of urgency". This carriage is roasting. Can we have an update plse?
— Last Worst Western (@LastWorstWestrn) October 25, 2013
@FGW why can't the Gatwick trains get the air conditioning to work?
— Cllr Roger Newman (@rp_newman) August 11, 2013
I know it's unusually warm for this time of year but that's no excuse to freeze your passengers @FGW 🚊❄️😡
— Kira Gurnam (@k1rag) October 25, 2013
— Rich (@recklessrik) August 29, 2013
@victorjones17 No. The heating is normally set at the depot before the service goes out. TJ
— First Great Western (@FGW) October 19, 2013
No it isn’t! Or mayhaps it is! We don’t know because of all the conflicting information from the people who should know!
@M_Deaks The temperature level is externally set, and it's the on-board thermostat that controls the units to maintain that level. Eli.
— First Great Western (@FGW) October 8, 2013
Oh! This is very confusing indeed! Set at depot, controlled, who knows!?
— Matt Deakin (@M_Deaks) October 8, 2013
We honestly don’t know. It really can’t be that hard to provide a coherent response to customers. Can it?
@FGW (train to hayes running late) and the heating is on full blast. Do FGW employ people to make these decisions or is it done randomly?
— FGW passenger (@victorjones17) October 19, 2013
— Alice Leandra Lacey (@Alice3Lacey) October 19, 2013
— Matt Deakin (@M_Deaks) October 22, 2013
— Charlie Eve (@CharlieEve5) October 7, 2013
Why are first great western local stopping trains so fucking hot!?
— Mike Wort (@MikeyWort) October 7, 2013
@FGW why are your trains between London and Swansea so cold? I have blue fingers!
— anest (@anestwales) October 7, 2013
@FGW what is going on with the heating in here? 1552 from Paddington it is way too hot
— Nick Brennan (@delavale) October 23, 2013
@FGW 1915 PAD to Swansea – coach B has no air con / ventilation. Really stuffy. Can you report it please as haven't seen the staff on bd.
— Darren John Brooker (@dbrooker1) October 8, 2013
— Rich (@recklessrik) October 8, 2013
@FGW Open the doors. It's really simple. It's standing room early. It's boiling. I want to get another train…
— Micky CURLING (GBR) (@mickycurling) October 24, 2013