Both the FGW trains I've been on today have been sweltering. Can't wait to get home and have a shower.
— Naomi Paxton (@NaomiPaxton) August 25, 2013
@FGW if you are putting fares up so much can we have trains warm in winter and cool in summer not opposite?1/2
— Lesley Discombe (@lesleydiscombe) August 17, 2013
— James Lee (@PuddlesJae) August 22, 2013
@FGW this is ridiculous. 1836 ex PAD is half it's usual length, packed, and like a sauna. It's also late so I missed the Windsor connection
— Adam Gilbride (@AdamGilbride) August 20, 2013
Didn't realise I was in a steam room before a night out in reading, goodbye foundation @FGW
— Sarah Lawson (@sarahlawsonx) August 16, 2013
@FGW 6.46 leaving paddington to twyford. No Air con coach C. Shuddering carriage in 1st class. Oven broken. How about using coach c?
— James Power (@jbpower21) August 20, 2013
what is it about Coaches E and F that causes the aircon to always fail, @fgw?
— Rachael Chrisp (@rchrisp) August 9, 2013
.@FGW thanks. And no worries, I love paying £10k per year to sit in a sauna on the odd occasion the train is on time
— neonexpress (@andywg) August 9, 2013
@fgw whyyyy oh whyyyy are the heaters always blowing out hot air on hot days?!?! It's torture
— Lynne Taylor (@lynnevtaylor) August 20, 2013
@richardcbrown Sorry Richard. Getting the heating / air con right is always a tricky balance – especially in variable weather. Eli.
— First Great Western (@FGW) July 30, 2013
Again, why tell customers that a thermostat controls temperature to 21 -/+ 2 degrees? This makes no sense!
@FGW our train's windows are locked because it's supposed to be air conditioned but we're almost fainting from heat on this overcrowded trn!
— Emily Holden (@LittleEmilyMon) July 30, 2013
@FGW sorry but fed up! You have the heating on & no-one can open windows because you've taken all the handles off!! Joke service!
— Sarah Fewings (@SarahF1978) July 30, 2013
Packed train & no air con! Sauna city! Not comfortable travelling @FGW :(
— Naomi Rettig (@NaomiRettig) July 29, 2013
Why is it that first great western air conditioners work when it's fairly cold outside but not when it's 32 degrees
— Harry McGill (@HaRRy_McGill) July 29, 2013
— Nicholas Greenway (@NicholasGreeny) July 29, 2013
— Helen Carpanini (@helencarpanini) July 28, 2013
@FGW "this train is air conditioned" – it clearly isn't, and the windows won't open. unbearably hot and incredibly uncomfortable.
— nell (@mostly10) July 28, 2013
On the train. The heating is on. Slow clap for First Great Western. (╯°□°）╯︵ ┻━┻
— hello, calz here (@CornishCalzone) July 28, 2013
Great day to be on a sealed, windowless @FGW train with no air-conditioning! Did I mention how full the train is?
— Huw Watkins (@WatkinsHuw) July 26, 2013
— Nicole Sage (@NicoleLSage) July 25, 2013
— Nathan Laidlaw (@nathanlaidlaw10) July 25, 2013
Ah come on @fgw, this is starting to be vindictive, heat, overcrowded AND late! Are you in any way connected to the Muppet Show?
— Swiss (@Swiss_uk) July 23, 2013
— Alastair Rodgers (@AlastairR1) July 28, 2013
@FGW this is my 3rd train journey in 2 weeks in a carriage without air con. Please make trains with windows that open if you can't fix
— Aphrodite Clark (@ClarkAphrodite) July 28, 2013
@fgw Morning. 741 hay to padd.. 2nd carriage from the front no air con and cant open the windows. Steamy in here
— Sam (@Super_SamR) July 30, 2013
Going to avoid using @FGW wherever possible from now on. No air con – ever AND the windows rarely open. Always cramped & the staff are rude!
— Luana Elisabetta (@LuanaElisabetta) July 30, 2013
@FGW-once again on your train with no air conditioning.Is it company policy for you to bake your customers alive during summer?!
— Katie Eels (@katieeels) July 31, 2013
@fgw 18:18 Pad Oxf. No aircon and all windows glued shut with handles removed. You have been apologising since June and nothing has changed.
— Somewhat Grumpy (@AndGettingWorse) August 28, 2013
— Nicola Thornton (@Nics85) July 30, 2013
@FGW I could have told you that! Not impressed with being locked on an unairconditioned train with no info! Disgusting behaviour!
— Georgina Hichens (@agirlcalledgina) July 31, 2013
@fgw no air con again. I'm tweeting you everytime I get on one of your hot trains until you get air con. Oh yeah you suck too. Don't forget
— Destiny Ascension (@ClaudiaFrethey) August 16, 2013
@FGW on the 19:34 train to Gatwick from reading! (was going to Wokingham) so tired of all of these hot trains! You lie, no fgw train has ac.
— Destiny Ascension (@ClaudiaFrethey) August 8, 2013
@FGW – no air con on the train and you've taken the handles off the windows – explanation?
— Harjit Kaur (@Harjit___) August 2, 2013
@fgw well done! This is the first 'turbo' train of the year with working a/c!! Congrats to Mr Mellors for sorting it at the end of August.
— Whigs (@whiggler) August 20, 2013
Congratulations indeed, Andy Mellors! But wait! What’s this? Oh no, not AGAIN!
Ahhhh the joys of public transport. A (late) packed train with no open windows or working aircon. Cheers FGW!
— Eddy (@EddyHYUFC) August 20, 2013
@fgw Your 'air conditioned' Paddington trains are unbearably hot & ppl are unable to open the windows. For the love of boiled longpig: why??
— Laura Payne (@ellekaypea) August 20, 2013
— Anna Zrk (@blogtooth) August 20, 2013
@fgw – heating on in August when it's 21 degrees outside?!?! Makes for a very hot train!
— Emma Palmer (@emalou25) August 20, 2013
@FGW sorry 29.6 degrees now.
— Rich (@recklessrik) August 20, 2013
3rd time this Summer I have been on a hot, uncomfortable @FGW service! Along with the £££ it will also be the last journey I take with them
— Matt Williamson (@matt_teo88) August 20, 2013
— Doug the Prop (@DougProp) August 21, 2013
3 @fgw trains taken so far this week. 2 late and one with broken air con. Remind me why I paid you over £10k again…
— neonexpress (@andywg) August 21, 2013
@FGW unbelievable, we are on the 2015 Paddington-Neath, coach D air is broken again!! Is this same train? Like an oven, not happy at all
— Tracey Farley (@TraceyFarley) August 21, 2013
Arghhh! @FGWTweetManager why do you insist on bolting the windows shut! Your 'air con' never works!!!!!!!! This heat is horrendous!!!!
— Charlotte L P Brooks (@clpb) August 21, 2013
Gotta love @FGW 6 weeks commuting in your care: £130 weekly & daily some spurious cancellation/delay. Currently sweltering without air-con
— Will Kerley (@WillKerley) August 21, 2013
.@FGW Any chance of sorting out air con. on Reading to Gatwick trains, or putting handles back on the windows so we can open them please?
— Gary (@ggnewed) August 19, 2013
— Mike Kirby (@michael_kirby) August 21, 2013
@fgw yet again the air conditioning in 'coach E' is not working on the 17.48 London to Cheltenham spa. There must be lots of faulty coach Es
— Pat Walshe (@end2end_2011) August 21, 2013
@vmrampulla FGW should market their trains as a preparation exercise for Tough Mudder.
— Isabel Hardman (@IsabelHardman) August 21, 2013
Oh dear god why is there no ventilation or air-con on this @fgw train…
— Vincenzo Rampulla (@vmrampulla) August 21, 2013
Amazing service on the Paddington to Penzance @FGW – heating is broke and everyone is being supplied with bottles of water! Thanks guys
— Fay Bassett (@banishedfay) August 19, 2013
Always better than fixing the issue!
@FGW no air con coach b 5.22 to hereford from PAD. Got same train 4 wks ago also air con broken coach b! Common complaint! Train packed
— Kate Semczyszyn (@K4tiesem) August 21, 2013
#FirstGreatWestern Thanks FGW, another steaming hot journey home on a new train.
— Darren Brett (@darrenbrett) August 21, 2013
@FGW the 17.04 reading Gatwick train is packed and still no air con! When will you get it sorted? It's unacceptable torture for customers
— Lee Alexander (@alexlee1982) August 21, 2013
@FGW on 1503 gatwick to reading no air cond in coach 58133. Windows open in coach which help when on move but hell in the stations
— Rich T (@Bradders232) August 21, 2013
Pay all this money to use @FGW prices only going up. Yet still don't have working AirCon on a major route from paddington. Appalling.
— Joshua Bellil (@Joshyb123) August 21, 2013
.@FGW I am on the 19:00 train Pad-Swansea. No working air con and it stinks! Sweaty feet, food and damp.
— Roz Bridges (@MissRozB) August 22, 2013
1304 RDG > RDH insufferably hot. A/C has obviously failed and the windows can't be opened…. @FGW take note!
— Martyn Comley (@FixitMJC) August 22, 2013
— Joe Moore (@1MooreJoe) August 22, 2013
@fgw Sat on a hot train with sealed windows and no so-called air conditioning (that I have only known to have worked twice in 4 years).
— Tom (@tommccourt) August 22, 2013