@GWRHelp why is the air conditioning on in first class Truro to Paddington train?? Any blankets on offer??? It's freezing!
— Kelly Scott (@kellyscott26) January 31, 2016
@GWRHelp hi there, cornwall to Paddington train (ETA: 18:41) is super cold and I'm wearing a ski jacket! Mind turning on the heating please?
— Harry Lansman-Benoit (@Harrylanben) February 2, 2016
— Crap GWR (@Crap_GWR) February 3, 2016
@GWRHelp 2nd GWR 'service' of the day: cold train again. Look it's only using the waste heat from the engine – why not put it on?!
— Crap GWR (@Crap_GWR) February 3, 2016
@FGW on 7:15 from London to Cardiff, coach E. It's freezing – everyone in their coats. Mentioned to train manager who just shrugged.
— Lucy Grove (@Lucy_Grove) February 3, 2016
Sitting on a train to paddington from hanborough & its FREEZING @GWRHelp. Costs so much money to be this uncomfortable :-(
— Emily Tomkys (@EmilyTomkys) February 3, 2016
Does it really have to be SO COLD on your trains @FGW ? Every time. I'm in a polo neck jumper, walking socks, boots and scarf. Freezing
— Awen I (@awenior) February 3, 2016
@GWRHelp very warm on the 6.28 CDF to PMH. Must be all the £50 notes you're burning after putting up fares….
— Gareth Morris (@gdm1927) February 4, 2016
— Antony Humphreys (@AntonyHumphreys) February 4, 2016
@GWRHelp whhhyyyy is the air con on cold on the 930 to Bristol TM? Brr
— Meat Madam (@meatmadam) February 5, 2016
Absolutely freezing on the 13.36 @GWRUK train to Cheltenham ❄️
— Candice Kelly (@Flops1982) February 5, 2016
Hi @GWRHelp as the 17:22 BRI -> Portsmouth is overcrowded, please could you get the driver to turn off the heating. No guard visible.
— Crispin Veall (@crispibits) February 5, 2016
@GWRUK I just travelled on the 0810 Bridgwater to Reading and it was freezing and now the 1034 Reading to Gatwick is freezing its Winter!
— Jeff Williams (@jjbtn) February 6, 2016
Classic first great western #cold
— matïlda (@puckleknuck_) February 7, 2016
— Sam McKavanagh (@MrMcKavanaghRE) February 8, 2016
@GWRHelp Could the heating on the 7.47 from Bridgwater to BristolTM be checked please. Not working in the front carriage for ages. Chilly!
— Lynn Townsend (@pinkythepolo) February 8, 2016
@GWRUK why does heating on your trains always go off once we move. 7.06 Lovely and warm in Paddington; since then freezing.
— Deborah Davidson (@Deborahbham) February 8, 2016
@GWRHelp second train since friday that feels cold,why is this?!
— Georgie_T (@Georgie_T) February 8, 2016
— RiffRaffDean (@JLDrapes) February 8, 2016
@GWRHelp The train First Great Western leaving from Swindon to Cardiff now is freezing cold. Train manager is not around. Seat 19/20
— Curious Muppet (@Curious_Muppet) February 8, 2016
@GWRUK Why is so hot in coaches? aware we have huge coats? sweat in the train, leave wet = cold. any agreement with Boots?
— Nicolas Kirstetter (@NKirstetter) February 9, 2016
— Emma Benham (@emsieben81) February 9, 2016
@GWRHelp Any-chance of getting some heating on the 6.14 THA to PAD?
— Sean (@itsmeimhere) February 11, 2016
@GWRHelp any chance of you getting heating on the 7.30 Cardiff to Bristol it's freezing! No train staff around as usual!!
— Chris (@chrisco1980) February 11, 2016
— McG-InOxford (@McGinOxford) February 12, 2016
@GWRHelp why is the train so cold? Do we really need aircon today? Please turn it off on the London Penzance 15.00 train carriage B please
— Angie Norris (@AngieAngien10) February 13, 2016
— Kayleigh Chapman (@kayleighFACE_) February 14, 2016
@GWRUK Hi there. The 17.00 Bristol to London Paddington is freezing! Wondering what's happened to the heating on such a cold day?
— Alex (@flexa_noel) February 14, 2016
@GWRUK expecting a heat wave? Air con full blast freezing on pz to Paddington. Need those tin foil blankets
— Kurt Jewson (@kurtjewson) February 14, 2016
@GWRUK this might be the coldest 1st class carriage in history. On my way from London to Plymouth on the 15:57.
— Jason Culverwell (@JasonCulverwell) February 14, 2016
— iwishihadaspacebar (@spacebar69) February 16, 2016
— Christopher Turner (@Christurnerc) February 16, 2016
@GWRHelp Would it be too much to ask that the heating is switched on? The guard is at the other end of an overcrowded train (RDG 0804 to GLD
— Crap GWR (@Crap_GWR) February 16, 2016
— We Apologise For… (@thisisdueto) February 16, 2016
@GWRHelp grateful if you could phone driver of 6:40 Tilehurst to London Paddington and ask to turn on the heating❄️❄️❄️
— Nick (@NickTurns65) February 17, 2016
@GWRHelp the 612 from Paddington to Slough and the 727 from Slough to Paddington are always freezing! ❄️
— Raji Sandhu (@Miss_Raji) February 17, 2016