@gwrhelp Didn't fancy putting the lights on the 7:06 from Slough to Paddington again today? Why do you hate your customers? @teamhipflask
— iwishihadaspacebar (@spacebar69) May 10, 2016
Dear @GWRUK please improve your #WiFi it really is atrocious. Sincerely, everyone who pays through the nose to use your service.
— Todd Laurence Wilson (@Todd_L_Wilson) May 10, 2016
Another day another #late train @GWRHelp @teamhipflask 0726 SLO pad
— Schoobie (@cheekychambers) May 10, 2016
@cheekychambers Hi. Sorry for the delay. This service was delayed from the depot so departed Reading late. James
— GWR Help (@GWRHelp) May 10, 2016
Any reason your trains are 145 degrees today @GWRHelp ? It's raining not blowing a blizzard outside
— Heidi Morris (@Hidez86) May 10, 2016
@GWRHelp westbury – through parkway to temple meads it's like a bloody sauna
— Heidi Morris (@Hidez86) May 10, 2016
@GWRHelp Hi, why are trains from Newbury RC cancelled this morning?
— Hollie Brooks (@hollievbrooks) May 10, 2016
@GWRHelp hi do you have any information on why the 7.53 train from Newbury to reading is cancelled?
— Anusha (@A_new_shirt) May 10, 2016
@A_new_shirt Hi. This has been cancelled due to a train fault this morning. Apologies. Grant
— GWR Help (@GWRHelp) May 10, 2016
@hollievbrooks Hi. The 07.55 was cancelled because of a train fault. Apologies for the delay to your journey. James
— GWR Help (@GWRHelp) May 10, 2016
https://twitter.com/BF53318510/status/729932646231453696
@GWRHelp Why is the 0810 IVR to PAD formed of 3 coaches today?
— Mystery Shopper (@mysterysh0pper) May 10, 2016
@mysterysh0pper Hi. This has been due to an earlier train fault. Apologies. Grant
— GWR Help (@GWRHelp) May 10, 2016
@BF53318510 Hi. This service was cancelled because of a train fault. Apologies for the delay to your journey. James
— GWR Help (@GWRHelp) May 10, 2016
@GWRHelp no coach D and standing from Bath for all the wet people! Well done again GWR
— Sweet bird of truth (@Be09430446Simon) May 10, 2016
@Be09430446Simon Thanks. Due to a fault under investigation with the carriage, it had to be removed & could not run. Apologies. Grant
— GWR Help (@GWRHelp) May 10, 2016
@GWRHelp what's happened to the Newbury service from Reading?
— Spice Rack Steve (@Stephens_Vlogs) May 10, 2016
@Stephens_Vlogs Apologies for the cancellation, it's due to a train fault. -Ollie
— GWR Help (@GWRHelp) May 10, 2016
@GWRHelp cancelled service to reading? You lot are truly atrocious. Worst company in uk hands down.
— … (@Seb51189) May 10, 2016
@GWRUK your trains are disgusting. No running water in the toilets. Oh and no usable wifi. #notsogreat
— David Elsmere (@David_Moose) May 10, 2016
@Seb51189 Apologies for cancellation, due to an earlier train fault. -Ollie
— GWR Help (@GWRHelp) May 10, 2016
@GWRUK no wifi again 1636 out of Paddington. Does it ever work?
— Jenny Hill (@JennyhillPR) May 10, 2016
@GWRHelp Whoever chose light grey seating in the refurb Cl166s made a big mistake. The seat covering shows up every stain – looks v shabby
— 145Derek (@145Derek) May 10, 2016
@GWRHelp I have a seat reservation for coach E, yet there is no coach E to the train. Good job it isn't crowded! #railfail
— Dave Grant (@seize_the_dave) May 10, 2016
@seize_the_dave Thanks, unfortunately coach E is not available on this train today due to a fault with the carriage -Andy
— GWR Help (@GWRHelp) May 10, 2016
'One carriage or nothing'…as the guard has just informed us…thanks for the sympathy @GWRHelp #gwrfail pic.twitter.com/XMC5adZygJ
— ಠ_ಠ Chris Gower (@chrisgower) May 10, 2016
@chrisgower Hi Chris, sorry for any discomfort unfortunately the other carriage is out today due to a fault -Andy
— GWR Help (@GWRHelp) May 10, 2016
@GWRHelp "going to need you to clear 1st class" passenger "& squeeze us like sardines?" staff "yes…" LDN-RDG season ticket worth the £…
— Tyler (@tylerolo) May 10, 2016
@GWRHelp 18:18 Paddington to Maidenhead dangerously overcrowded. Not enough direct trains for Thames Valley commuters.
— Robert Irvine (@Irvine5Robert) May 10, 2016
@GWRHelp another unpleasant journey in rush hour (17.55 from Bristol to Cardiff). Why only 3 carriages? pic.twitter.com/B0SCIoOBpc
— Laura Brackenbury (@Bracks47) May 10, 2016
@GWRHelp train 57266 by door b1-b2 roof leaking through lights in ceiling – 6:42 Gloucester to west bury
— Stephen Bradshaw (@sabrads) May 11, 2016
My train is leaking! @teamhipflask @GWRUK pic.twitter.com/VQU5qH0HKA
— Steve Cliffe (@SteveCliffe) May 11, 2016
@teamhipflask roof leaking in Maidenhead ticket hall. Two @GWRHelp staff members on full time bailing duty!
— Robert Gallen (@jabithew) May 11, 2016
@GWRHelp Is it true that your thames valley timetable is nominated for the Booker Prize?
— Rochdale Cowboy (@Rochdale_Cowboy) May 11, 2016
Morning @GWRUK @GWRHelp, is it just me or is this unsafe? This is DID on Platform 1. "Wet floor" = understatement! 😳 pic.twitter.com/eEvfpbluKT
— Stefan Paetow MCIJ (@stefanpaetow) May 11, 2016
@GWRHelp why did the 7.28 to Cardiff not stop at Oldfield Park?!! Your service is shocking and you don't care about your customers!
— Chris Harrison (@chriswolfie3) May 11, 2016
@chriswolfie3 Hi. This was due to crowding on a board as a result of short formed services due to to repair. Apologies for this. Grant
— GWR Help (@GWRHelp) May 11, 2016
@GWRHelp so instead of getting on the earlier which you said was busy so couldn't stop the next 1 we are crushed on instead #logic
— Chris Harrison (@chriswolfie3) May 11, 2016
@GWRHelp.. And in future I should carry cash. Why is the ticket machine out of order and his device having no signal my problem?Poor service
— Acacia. (@Acacia0108) May 11, 2016
@GWRUK @GWRHelp why do all your London to Reading trains have train faults this morning? Sounds fishy…
— Kanza (@kan3a_) May 11, 2016
