@GWRHelp 6.50 cardiff to Paddington. Unbearably warm, please turn air con on 😭😭😭
— Robert Wylie (@robbwylie) May 8, 2016
@GWRHelp please turn the heaters off on your trains. Are you trying to cook us? #inhumane 😓
— Tom Laxton (@TomLaxton1) May 8, 2016
Once again riding the travelling ice box that is First Great Western Railway… It's so cold I'm just waiting for my water to ice up
— Fleur de Bray (@Singing_Fleur) May 8, 2016
@Singing_Fleur They are set to 21 deg C +/- 2 deg, but sometimes staff are able to check the system. I'll raise a potential fault. Anne.
— GWR Help (@GWRHelp) May 8, 2016
@GWRHelp 5.11 WOS to PAD. Wifi on Internet off. Again. pic.twitter.com/XSq68kVb6T
— IamEWDC (@IamEWDC) May 9, 2016
@GWRHelp ok. So please tell me why the 6:45 from GORING to PAD is cancelled ruining my day. Thanks.
— DonLeSac (@DonLeSac) May 9, 2016
@DonLeSac Hi. Sorry for the cancellation this morning. This was caused by a train fault. James
— GWR Help (@GWRHelp) May 9, 2016
This train is not safe. @GWRHelp cancelling peak trains to London is not acceptable. You remain a disgrace. #GWR pic.twitter.com/WCVs123xNf
— RickTwit☕️ (@rickinuk) May 9, 2016
@rickinuk Hi. Sorry for the cancellation this morning. This was caused by a train fault. James
— GWR Help (@GWRHelp) May 9, 2016
@teamhipflask @GWRHelp today I am flying to Ireland and back 1st class cheaper than a single one way from Bristol to Paddington !!
— Binu Mohan (@gamermohan) May 9, 2016
@GWRHelp ok thanks
Also why do you offer wifi but it never works? I know this isn't your fault James so pls could u pass on this complaint— Georgina Kirk (@georginaekirk) May 9, 2016
@GWRUK You're WiFi leaves me wanting more. Please be better x
— Ryan McCarthy (@RyanMac92) May 9, 2016
@GWRHelp Please turn the heating off! It's a sauna on the 7.20 am from Twyford to Paddington. Thanks
— sarah (@sarbeano) May 9, 2016
I'd like to thank @FGW for leaving the heating on, I've always wanted to lose 50% of my body's water on my commute
— Warren Dixon (@caffeinedriven) May 9, 2016
@GWRUK Digby ticket machine broken again!! Who bets you'll try and caution me again for travelling without a ticket #incompetent #unfair
— Alice (@alicejhgfdsyhtg) May 9, 2016
@fgw It's ever-so-slightly absolutely bleeding scorching on the 12.18 from Paddington to Bedwyn. Perhaps these things should have air con?
— Ian Lockwood (@ilclarify) May 9, 2016
Hey @GWRUK ! Maybe have a chat with @SW_Trains to see how they always have air conditioning and clean trains ?? #teamhipflask @teamhipflask
— Dhowal (@dd_dalal) May 9, 2016
.@gwrhelp @gwruk 17.23 BTH to WSB one carriage short again. Thank the Lord for your everyday improvements #farefail
— Alex Duce (@slugdaddy) May 9, 2016
@slugdaddy Sorry for shorter train, this is due to a train fault. -Ollie
— GWR Help (@GWRHelp) May 9, 2016
@GWRHelp any chance of aircon this summer on the stopping trains from didcot. Windows open but unpleasantly warm. 1737 oxf to pad.
— Gareth Hughes (@Gaz_Aloud) May 9, 2016
@Gaz_Aloud Hi Gareth, these trains are supposed to have air con but windows will be opened if the air con is faulty -Andy
— GWR Help (@GWRHelp) May 9, 2016
— Alex Duce (@slugdaddy) May 9, 2016
@slugdaddy Hi Alex, sorry for the short train some carriages are out for repair currently -Andy
— GWR Help (@GWRHelp) May 9, 2016
@GWRHelp why is the 17:36 from Bath to Cardiff late again? Seems I'm having to go via Cheltenham to get back to Lydney once a week currently
— Alex Richards (@alrichards) May 9, 2016
@alrichards Hi Alex, sorry for the delay it was due to earlier signalling problems and then suffered a further train fault -Andy
— GWR Help (@GWRHelp) May 9, 2016
Trains from Bristol to Cardiff are the bane of my life, always delayed! First great western are the UKs worst service !!!
— Jacob Brennan (@JacobBrennan3) May 9, 2016
@JacobBrennan3 Hi Jacob, very sorry for the delay it was due to signalling problems and then the train suffered a fault -Andy
— GWR Help (@GWRHelp) May 9, 2016
@GWRHelp i didn't realise you'd launched a new weight loss campaign?
— Ollie Davis (@oliver_davis) May 9, 2016
@GWRHelp another air con failure on the 1905 Pad to Twy. My sense of humour is now failing too with this constant issue. Please advise.
— JP (@jdp420) May 9, 2016
@GWRHelp Once again GWR can't keep their lights on. Haven't even left the station. 1900 PAD -BTM pic.twitter.com/psRoOi6rSt
— Oleg Belov (@olegbelov) May 9, 2016
@GWRHelp …the 19:05 to HOT is hotter than a sauna #ironic
— Ollie Davis (@oliver_davis) May 9, 2016
@gwrhelp it's been sunny & warm therefore… The air con doesn't work. Good job the issue was looked into as a matter of urgency last year!
— LateWorstenFailway (@SimonHogfress) May 9, 2016
@GWRHelp there are 3 carriages, people are melting in all of them.
— Ollie Davis (@oliver_davis) May 9, 2016
@GWRHelp assume you'll log it and forget about it like normal
— LateWorstenFailway (@SimonHogfress) May 9, 2016
@SimonHogfress @GWRHelp those a/c units on the 165/166s are useless. Rarely ever work properly, happens every single year.
— g (@ProudToBeBrexit) May 9, 2016
@GWRHelp 17:30 Cardiff to Portsmouth had a leak in carriage, really bad. Any chance of a courtesy brolly for tomorrow? #unhappy
— Jason Dutton (@jasonrdutton) May 9, 2016
@GWRHelp why is the 632 from NRC to RDG now delayed?
— Will (@poincianakings) May 10, 2016
@poincianakings Hi Will. Sorry for the delay. This train has a fault which is under investigation. James
— GWR Help (@GWRHelp) May 10, 2016
The last 6 trains I’ve taken with @GWRhelp have all had the same lack of real wifi get it sorted gwr please pic.twitter.com/z5qXf4pQH7
— Nigel Stenner (@baldynige) May 10, 2016
@GWRHelp it may be put out over the train but not connected to the internet pic.twitter.com/pDLM6xkF7V
— Nigel Stenner (@baldynige) May 10, 2016