@YoungCommuter @GWRHelp Frankly, when it comes to @GWRUK , your ticket doesn't buy guarantee of anything. Seat, timeliness, good service.
— Alan Crosby (@alancrosbyuk) May 28, 2016
@GWRUK on a train 2 bath spa now & it's dangerously and disgustingly packed there are double the number of seats with the majority standing
— Claire Burstein (@Cbubbs1) May 28, 2016
@GWRUK Paddington to Bath – packed train, delayed service #notOK #FirstGreatWestern pic.twitter.com/xdXuhmmPrl
— Stef (@stefL_505) May 28, 2016
@GWRHelp would you like to tell me how to get there.. I haven't seen one member of staff 😡 pic.twitter.com/Q9Fvg3YBRP
— Claire Burstein (@Cbubbs1) May 28, 2016
@GWRHelp What on Earth are you playing at!?? 3 car train to Malvern! Useless! Where's the Adelante / 180s? #BBBR pic.twitter.com/QixSO7NPqx
— Dave Thompson (@dave_w_thompson) May 28, 2016
@GWRHelp there is also someone sitting on my table that I reserved not ok!! pic.twitter.com/3FrNoN93Uz
— Claire Burstein (@Cbubbs1) May 28, 2016
Trying to save space on #FirstGreatWestern train journey @GWRUK @GWRHelp #train #FGW #GWR pic.twitter.com/d1AW6mN8Y8
— Stef (@stefL_505) May 28, 2016
https://twitter.com/harleyilott/status/736506610625982465
https://twitter.com/harleyilott/status/736507800923308032
@GWRHelp can you turn air con up massively over crowded too hot.
— Joe O'Donnell (@JosephJODonnell) May 28, 2016
Surprise surprise yet again when I want to get a train it's delayed @GWRHelp @GWRUK #disappointing 😡 #firstgreatwestern #notsogreat
— Carly Monnery (@carlymon87) May 28, 2016
Thanks @GWRUK prebooked train for Radio1 big weekend and it's full before our get on #Disgraceful #BigWeekend
— zoe boyler (@zoekayak) May 28, 2016
@carlymon87 Sorry for the delay. There was a mechanical fault at the depot earlier. We will prevent boarding if services are too crowded. P
— GWR Help (@GWRHelp) May 28, 2016
@GWRHelp on a train to Malvern right now, overcrowded but also the HEATING IS ON! Windows don't open… Can you turn the heating off plz
— Nicola Hutchinson (@nicola_hut) May 28, 2016
@GWRUK 11:07 from pattington to Swansea. Late, slow and no air con. Poor show gang
— James? (@Jimbo_Designs) May 28, 2016
@Jimbo_Designs Really sorry to hear this James. There was a mechanical fault earlier which caused the delay. Which carriage are you in? Phil
— GWR Help (@GWRHelp) May 28, 2016
@GWRHelp the 1327 padd to BTM is 3x overcrowded due to cancelled trains – not safe
— Binu Mohan (@gamermohan) May 28, 2016
https://twitter.com/AnnaEdmundson/status/736538478427656192
@FGW sort it out. Couldn't even get to my seat. Lon/Swansea 7.15pm 27/5/16. Monitor ticket sales. #healthandsafety pic.twitter.com/1SGub5CE9G
— Patricia Logue (@patriciamlogue) May 28, 2016
@AnnaEdmundson Hi Anna, the train has been cancelled due to a fault on board. Sorry for the lack of info, next service is at 1427. John.
— GWR Help (@GWRHelp) May 28, 2016
@GWRHelp Because you cancelled the 13:58 the 14:27 is full to bursting. So no. And no aircon in carriage D so it's over 20°
— Dom Moxon-Tritsch (@DomMoxonTritsch) May 28, 2016
: @GWRHelp Nice to see that all the windows on the 1648 sauna from MAI-PAD are locked. Bearing in mind it's been hot all day…
— Alan Crosby (@alancrosbyuk) May 28, 2016
@GWRHelp Still, nice that even one of your more modern trains is seemingly broken & exhibiting conditions that would be illegal for cattle.
— Alan Crosby (@alancrosbyuk) May 28, 2016
Wondering if @GWRHelp are actually trying to cook it's passengers! @teamhipflask
— Dilapidated Boat (@joshyeh) May 28, 2016
@GWRHelp any idea on the eta of the 0907 totnes to starcross ??? I do kinda need to get there, i was late yesterday too :( #mysjaday
— Gavin Wollacott (@gavpop) May 29, 2016
https://twitter.com/TomC5991/status/736833632493539328
@gavpop Hi Gavin. I can see that this service is currently 36 minutes late due to overcrowding. Apologies for this. Phil.
— GWR Help (@GWRHelp) May 29, 2016
@TomC5991 @lazycornishcat I can see the service is delayed due to overcrowding. No ETA as yet – Apologies for this. Phil.
— GWR Help (@GWRHelp) May 29, 2016
@GWRHelp apparently the trains for big weekend were overcrowded and dangerous. How could you not see what was obvious to everyone.
— Tracy (@Sobrightstars) May 29, 2016
95 late @GWRHelp trains 10 hrs 56 mins delayed, 3 @GWRUK + 4 @SW_Trains cancellations, 5 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) May 29, 2016
Rubbish service from @GWRUK at Swindon. "No driver available." pic.twitter.com/6YobFdtE5W
— Glosteacher (@DursleySteve) May 29, 2016
@GWRUK dangerous and ridiculous. 2 carriages on a bank holiday. pic.twitter.com/7qzp8W89QS
— lynsay hawkings (@lynzihawks) May 29, 2016
@GWRHelp Delayed trains on Exeter-Exmouth line. Any news on why this is? No announcement on platforms
— Nick Sutton (@nick_sutton22) May 29, 2016
@nick_sutton22 Hi Nick. Crowding relating to the Radio 1 event nearby is the cause of the delay I'm afraid. Phil.
— GWR Help (@GWRHelp) May 29, 2016
@nick_sutton22 This service has been cancelled due to the crowding as mentioned before – Apologies for this. Phil.
— GWR Help (@GWRHelp) May 29, 2016
.@GWRHelp @GWRUK Not paying your staff sufficient overtime? pic.twitter.com/XyRQdHBfQt
— Phil Turton (@PJTurton) May 29, 2016
https://twitter.com/KeiiBurgess/status/736917557970620416
@GWRUK massively disappointed today on 9:57 PAD-PGN service been asked to vacate the first class carriage because the lights don't work
— Luke sheridan (@Pilotboy94) May 30, 2016
@GWRHelp why is the wifi so poor on your trains. I can't even get in Facebook!!3g is quicker
— David Andrews (@Chcukles) May 30, 2016
@GWRHelp , I'm terribly happy when train is 1 min early and a bunch of people miss it and the next one is in half an hour! Thank again GWR
— Roxy Alexe (@roxy_alexe) May 30, 2016
