@GWRUK the WIFI on your trains is rubbish!
— Steve Cronin (@croninsfc) May 24, 2016
@GWRHelp thanks Ollie. Please select one of my many previous moans about train maintenance for the manager's log.
— Jimothy Halpert (@BGCollector) May 24, 2016
@GWRHelp and the next one is cancelled! There are only two trains an hour!
— AndyHoldsworth (@AndyHoldsworth) May 24, 2016
@AndyHoldsworth Yes, the next train was going to be the one which suffered the fault, so it had to be cancelled -Andy
— GWR Help (@GWRHelp) May 24, 2016
@StephenCussons Hi Stephen. Services are on the move now as the failed train has been moved towards Newbury. Delays of up to 30 mins. -Ollie
— GWR Help (@GWRHelp) May 24, 2016
@swampy990 Apologies for crowding being experienced as a result of the service terminating at Reading this morning. -Ollie
— GWR Help (@GWRHelp) May 24, 2016
90 late @GWRHelp trains 10 hrs 18 mins delayed, 3 @GWRUK + 4 @SW_Trains cancellations, 5 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) May 24, 2016
@GWRUK Bmy to bsk two(!) trains cancelled!
— Mark King (@Marklenking) May 24, 2016
@Marklenking Hi Mark, yes apologies for this it's because of a broken down train earlier at Reading West -Andy
— GWR Help (@GWRHelp) May 24, 2016
@gwrhelp ground to a halt outside theale. Obviously joined the queue of poorly maintained trains stuck behind failed train at reading west!
— LateWorstenFailway (@SimonHogfress) May 24, 2016
@SimonHogfress Hi, the broken down train is on the move but yes it is still causing some congestion through that area -Andy
— GWR Help (@GWRHelp) May 24, 2016
@GWRHelp ever thought of actually maintaining any of your trains?
— LateWorstenFailway (@SimonHogfress) May 24, 2016
@GWRHelp Standing room only & tightly packed on 8:00 from Thatcham to Reading.
— David Bathe (@barfy007) May 24, 2016
@barfy007 Hi David, sorry for any discomfort services may be busier because of the earlier disruption -Andy
— GWR Help (@GWRHelp) May 24, 2016
Stuck at bramley station for almost an hour! No explanation at all! What's going on! @GWRUK
— Bekka SharplinHughes (@BekkaSH) May 24, 2016
@BekkaSH Hi Bekka, the previous two services were cancelled because of a broken down train at Reading West -Andy
— GWR Help (@GWRHelp) May 24, 2016
@GWRHelp where is/was the 7.53 train that goes from parson street through Worle?
— lulu dido belle (@luludidobelle) May 24, 2016
@luludidobelle Apologies, this service was cancelled due to a broken down train. -Ollie
— GWR Help (@GWRHelp) May 24, 2016
@GWRHelp no apology nor explanation by the on train guard for the overcrowding and delay. Atrocious is putting it lightly 😡
— Stephen Cussons (@StephenCussons) May 24, 2016
Two broken down trains two days in a row at rush hour? Another classic from @GWRUK
— Maria Turauskis (@fuckmeitsmiatea) May 24, 2016
Here's a new one: we are stopped in the middle of nowhere as there is 'a cap hanging off a fuel filler' – seriously @GWRHelp ?!
— Crap GWR (@Crap_GWR) May 24, 2016
@fgw hey first great western, is there a time when your wifi will ever actually work? Charging a fortune and not providing a proper service
— Olly Roberts (@Olly_LFC) May 24, 2016
@Crap_GWR @GWRHelp pic.twitter.com/tzeL1o1BkA
— Paul (@Dogtrouser) May 24, 2016
@GWRHelp @GWRUK please please sort out the #overcrowding on 1625 bri to cdf truly unacceptable – one more carriage is required
— Gavin McCormick (@elpasobeer) May 24, 2016
@GWRHelp I was having a good day until my train was delayed. 😡 #frustrating #longdayevenlonger
— Evie Rose (@EvieRoseH) May 24, 2016
@EvieRoseH Are you speaking of the 16.40 service? Apologies for this. There is a fault with the train, which is under investigation. James
— GWR Help (@GWRHelp) May 24, 2016
@GWRHelp hello, just to let you know the air con isn't working in coach b of the 17.06 Paddington to Westbury
— Happy commuter (@anothercommuter) May 24, 2016
I take one sodding train to London in 6 weeks and it's running late and packed and generally rubbish. Well done @GWRHelp
— Neens (@MsNeensMM) May 24, 2016
@GWRHelp no wifi, 18.22 Padd to Hfd
— Richard Humphries (@RichardatKF) May 24, 2016
Hi @GWRUK just got on one of the refreshed green trains, everyone commenting on that and also on the seats: horrid pic.twitter.com/ooZRMuHd2H
— Stephen Broadhurst (@stayingawhile) May 24, 2016
https://twitter.com/BrownELJ/status/735203544169611264
@GWRHelp how about you stop fudging your performance stats and give season ticket holders the discount they deserve? @teamhipflask
— Rebecca Carruthers (@Bexpelliarmus) May 24, 2016
@GWRHelp please done let me down today – what is happening with the 6:09 train from Newbury to PAD
— Blair Raynor (@bjr115) May 25, 2016
@bjr115 Hi Blair, this left three minutes late as a result of carriages being late leaving the depot -Andy
— GWR Help (@GWRHelp) May 25, 2016
91 late @GWRHelp trains 10 hrs 21 mins delayed, 3 @GWRUK + 4 @SW_Trains cancellations, 5 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) May 25, 2016
92 late @GWRHelp trains 10 hrs 23 mins delayed, 3 @GWRUK + 4 @SW_Trains cancellations, 5 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) May 25, 2016
Why is it so cold on the great western service @GWRUK
— Linda (@awesomedel) May 25, 2016
A child could run these trains better, more common sense @GWRHelp
— Luminousbeige (@LuminousBeige) May 25, 2016
@LuminousBeige Ok the 07:34 departure, this is one carriage short today as the usual second three car is out for repair -Andy
— GWR Help (@GWRHelp) May 25, 2016
@GWRHelp there appears to be issues with your free Wi-Fi on your Swansea – London services, this is at least the second time I can't connect
— Ripp_ (@Ripp_) May 25, 2016