@richymills Thanks, I can see this was cancelled due to a member of train crew being unavailable. 1/2
— GWR Help (@GWRHelp) May 22, 2016
@GWRUK your wifi is rubbish. Sort it out !!
— Joe (@J0eAR) May 22, 2016
@GWRUK thanks for cancelling my train from Taunton to Reading this morning….😒 I had to drive to Gatwick airport !!!
— Awi (@AW4741) May 22, 2016
@AW4741 I do apologise, it was cancelled due to a member of train crew being unavailable. 1/2
— GWR Help (@GWRHelp) May 22, 2016
@GWRHelp an announcement as to why the train is over 15 mins delayed would be nice. Oxford to Didcot
— Sam Murphy (@ssms_sam) May 22, 2016
@ssms_sam Hi Sam, apologies for the lack of information. This service is being delayed as a result of a train fault. – Chris
— GWR Help (@GWRHelp) May 22, 2016
https://twitter.com/BeesonLyn/status/734506797151727617
@BeesonLyn Further update the train is late due to a train fault, as soon as we know more I can update you – Serena
— GWR Help (@GWRHelp) May 22, 2016
@GWRHelp any updates if the sleeper from Padd to Penzance is running or is it going to be quicker to walk???
— Jack Andrews (@jacktheitgeek) May 22, 2016
@jacktheitgeek Hi Jack we can confirm that the sleeper is running, the train is late leaving due to an earlier train fault
— GWR Help (@GWRHelp) May 22, 2016
@GWRHelp what's up with the Exmouth line today? First two trains cancelled?
— James Ewins (@jdewins) May 23, 2016
@jdewins Unfortunately there are is a shortage of drivers this morning – Serena
— GWR Help (@GWRHelp) May 23, 2016
@GWRHelp upgrade your rubbish WiFi. No it's not due to many people using it. I saw only 10 people on the train this morning.
— Prasanna (@trancelated) May 23, 2016
@GWRHelp ticket machine out of service and ticket office closed at taplow this morning, great start to the week by you guys…
— Darren Grist (@gristy83) May 23, 2016
85 late GWRHelp trains 9 hours 44 mins delayed, 3 @GWRUK + 4 @SW_Trains cancellations, 5 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) May 23, 2016
@GWRhelp 7:45 train newport – BTM. Again, ridiculous amount of coaches for commuting, it's rammed. No air con and windows are locked shut.
— Maddy Gale (@madisongale) May 23, 2016
86 late GWRHelp trains 9 hours 36 mins delayed, 3 @GWRUK + 4 @SW_Trains cancellations, 5 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) May 23, 2016
87 late GWRHelp trains 10 hours 1 mins delayed, 3 @GWRUK + 4 @SW_Trains cancellations, 5 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) May 23, 2016
https://twitter.com/Facey13/status/734666207383687168
@GWRHelp Yet again your onboard WiFi is u/s. If you're paying for it I'd ask for a refund. 1 out of last 8 journeys it's worked, 12.5%
— GWRMoaner (@GwrMoaner) May 23, 2016
@GWRHelp I tried, engaged, probably the 87.5% of other trains' WiFi which aren't working either.
— GWRMoaner (@GwrMoaner) May 23, 2016
https://twitter.com/LittleMissTC/status/734696506922532864
@GWRHelp more locked Windows! It's getting hot in here 🌞🌞😡😡
— tomski (@tomski1987) May 23, 2016
@GWRHelp I doubt he'll be along as its rammed. Surely they should not be locked?!?! What benefit is locking them?
— tomski (@tomski1987) May 23, 2016
@GWRHelp and how often is it acted upon? You miss the point again grant – somebody could get seriously hurt and you are 'logging it' ?
— tomski (@tomski1987) May 23, 2016
@GWRHelp green and grey seats not a good look. Yuck they look so dirty
— gurpssahota (@gurpssahota) May 23, 2016
@GWRHelp terrible wifi connection on Bristol to London train. Please, please, please fix!
— Ferdinand Steinbeis (@ferdisteinbeis) May 23, 2016
@GWRHelp good evening. 18:05 from PADD to READ is dangerously overcrowded again – yet empty first class… Very frustrating
— Hi. I'm Ralph. (@Hi_Im_Ralph) May 23, 2016
I spend £330/month to stand both ways on crammed train with everyone else who pays a fortune to not get a seat @GWRUK must be making a mint
— Sian Rilstone (@SianRilstone) May 23, 2016
88 late GWRHelp trains 10 hours 8 mins delayed, 3 @GWRUK + 4 @SW_Trains cancellations, 5 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) May 23, 2016
@GWRHelp tell your drivee on the 18.54 out of paddington to switch heaters off. #FFS
— F Akhtar (@FAkhtar90) May 23, 2016
89 late @GWRHelp trains 10 hrs 11 mins delayed, 3 @GWRUK + 4 @SW_Trains cancellations, 5 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) May 23, 2016
89 late @GWRHelp trains 10 hrs 16 mins delayed, 3 @GWRUK + 4 @SW_Trains cancellations, 5 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) May 23, 2016
@GWRHelp Morning! 0623 twy to pad. Why is the heating on please?? 😁
— Nics (@NTGrace) May 24, 2016
@GWRHelp what is happening with the 6:09 from Newbury to PAD!!!
— Blair Raynor (@bjr115) May 24, 2016
@GWRHelp Is the 0643 TWY-PAD likely to turn up today, or will we need to play sardines on the 0653?
— Neil (@Sonning_Neil) May 24, 2016
@Sonning_Neil Sorry this service currently being delayed by a broken down train. -Ollie
— GWR Help (@GWRHelp) May 24, 2016
@bjr115 @GWRHelp Brakes are locked on train at Reading West so can't move. Another GWR shambles!
— Rachel Dunham (@RachDunham4) May 24, 2016
@GWRHelp Rather than messing around rebranding, wouldn't it have been better investing in trains that worked?
— Neil (@Sonning_Neil) May 24, 2016
Sat on a stuck @GWRHelp train because the service ahead had broken down. This happens far,far too often
— Swampy (@swampy990) May 24, 2016
