https://twitter.com/georgie_gtt/status/730822833757147137
@charles_uk Hi Charles, apologies the 18:22 suffered a fault shortly before departure and couldn't run this evening -Andy
— GWR Help (@GWRHelp) May 12, 2016
@georgie_gtt Hi Georgie, this was due to a fault with the train -Andy
— GWR Help (@GWRHelp) May 12, 2016
@georgie_gtt We will get the fault fixed as soon as we can, investment being made in new trains to improve reliability -Andy
— GWR Help (@GWRHelp) May 12, 2016
Another great day on @GWRHelp. 45 min delay on Rdg to pad this morning. And now the 730pm from pad isn't working. Well worth the ticket
— Colin Smith (@colindsmith) May 12, 2016
@colindsmith Delayed due to a fault, 19:48 & 19:50 next trains platforms 1 and 5 respectively -Andy
— GWR Help (@GWRHelp) May 12, 2016
Do the plugs on @GWRHelp trains not work anymore?
— Amy Wieckowski (@AmyWski) May 12, 2016
@GWRUK on a train and it's so hot in the carriage it's like an inferno- worse part- £47 for a 2h30m heat blast with 200 other people
— batshit crazy (@batshitcrazyUK) May 12, 2016
@GWRHelp It's clear you can't run #trains. Why don't you hand in franchise & save face? pic.twitter.com/RfpvwIYVSq
— an1l (@an1l) May 12, 2016
https://twitter.com/George_Davis_24/status/730998083014660096
Those crappy old stock still going strong then @GWRHelp? 7:35 SWI to PAD cancelled "due to train fault" #facepalm
— Gumpy Commuter (@GumpyCommuter) May 13, 2016
Disappointed with @GWRUK . You cancelled 659 from SHU -> PAD. No warning, no announcements
— Ian (@newns_y) May 13, 2016
@newns_y Hi Ian. Sorry for the cancellation this morning. Caused by a train fault. Will record your comments about announcements. James
— GWR Help (@GWRHelp) May 13, 2016
@FGW 7.50 BoA to Temple Meads. Two coaches. Rammed pic.twitter.com/qXQDR0fQGF
— Patrick Ingram (@Patrick_Ingram) May 13, 2016
@GWRHelp Why do you keep downsizing 0810 IVR to PAD?
— Mystery Shopper (@mysterysh0pper) May 13, 2016
@mysterysh0pper Hi. Apologies for the short formation this morning. This has been caused by a train fault. James
— GWR Help (@GWRHelp) May 13, 2016
@GWRHelp 3 coaches instead of 6 again this morning from WDT to PAD. 8:13 train.
— Rick Verma (@RickVerma) May 13, 2016
.@gwrhelp I know @gwruk passengers are used to standing but surely empty seats should be secured? 08.17 WSB to BRI pic.twitter.com/WTCRNaVReI
— Alex Duce (@slugdaddy) May 13, 2016
@RickVerma Hi Rick. Apologies for the alteration this morning. This is due to required train maintenance. Grant
— GWR Help (@GWRHelp) May 13, 2016
@GWRHelp why are there only 3 carriages departed from WD 8.13am to Paddington? Its overcrowded here!
— Priyesh Patel (@mynameispriyesh) May 13, 2016
@mynameispriyesh Hi. This is due to maintenance requirements this morning. Apologies for the reduction. Grant
— GWR Help (@GWRHelp) May 13, 2016
@GWRHelp 7 41 from Twyford at hays not a single person could get on. Why 3 carriages!? #fgw #commute #london
— daniel white (@danielw16261603) May 13, 2016
@danielw16261603 Hi. This is due to maintenance requirements on the other unit this morning. Apologies for the alteration. Grant
— GWR Help (@GWRHelp) May 13, 2016
@GWRHelp 'that would be' poor planning. Why is there no substitute? #fgw #fgwgrant
— daniel white (@danielw16261603) May 13, 2016
@GWRHelp Broken again pic.twitter.com/9KPiKOhCgK
— Allow Me To Rant (@allowmetorant) May 13, 2016
Oh come on @GWRUK – ONE carriage on 13.43 Ply-NAbbott? It links to London service, through connections from Cornwall. Standing from Plymouth
— bobdigby (@bobdigby) May 13, 2016
Retro 1800s GWR branding means retro 1800s wifi! Rubbish @GWRUK @GWRHelp Ticket today cost £265. Invest in service not logos & paint
— Rich Warne (@rich_warne) May 13, 2016
@GWRHelp ventilation still not working. How many times does this have to be reported. @gwr has no consideration for customers only profit.
— peter rickett (@provencier) May 13, 2016
WiFi on trains should be something we have sorted in 2016! @GWRUK WiFi is just woeful. Even on London – Cardiff -_-
— Daniel Drave (@danieldrave) May 13, 2016
@GWRHelp but will it be fixed? I was reporting this last summer
— peter rickett (@provencier) May 13, 2016
@GWRHelp @teamhipflask No better way to start the long Friday commute than 3 mins late out of Padd! No reason! 1636 to Penzance
— Mike Flynn (@MikeFlynn19) May 13, 2016
More crazy Friday fun with @GWRHelp, playing how many people can you jam into 2 carriages. I think we're on for a world record!
— Chris Knight (@chriswibble) May 13, 2016
@chriswibble Apologies this is missing one carriage today as some carriages are out for repair -Andy
— GWR Help (@GWRHelp) May 13, 2016
@GWRHelp What's the idea with putting on two carriages on the Brighton – Bristol service tonight? pic.twitter.com/2y05Ka6nF8
— Matthew Brown (@matthewbrown) May 13, 2016
@matthewbrown Apologies for crowding on this shorter train, it's due to an earlier train fault. -Ollie
— GWR Help (@GWRHelp) May 13, 2016
@GWRUK 17.02 Brighton-Bristol – 36 people standing in this carriage, 3.5 hour journey, no toilets. None of it mentioned in announcements.
— Paul Zenon (@PaulZenon) May 13, 2016
@PaulZenon Hi Paul, apologies for any discomfort as this is missing one carriage today train will be busier -Andy
— GWR Help (@GWRHelp) May 13, 2016
@MikeFlynn19 Apologies, initial delay due to door issue, not sure of cause for extended delay as yet. -Ollie
— GWR Help (@GWRHelp) May 13, 2016
@GWRHelp …windows at each station and aggressively shouting at people to move down.
— Paul Zenon (@PaulZenon) May 13, 2016
@GWRHelp Someone needs to have a word with this guard about customer relations – he's winding everyone up by banging on the outside of the..
— Paul Zenon (@PaulZenon) May 13, 2016
