@GWRUK no electricity in our carriage for charging on our Swansea – London service, not first time this has happened 😢
— Vix Leyton (@PRVix) March 6, 2016
@GWRHelp Currently stuck in Bristol templemeads on the way to Cardiff. Ltd info given only know it's a train fault. Why allow it to run?!
— Lauren Horsburgh (@loz_h) March 6, 2016
.@GWRHelp pic attatched train manager's attempt to improve the situation, not happy but thanks for the reply pic.twitter.com/pV3luUsAgZ
— فيصل (@n44str) March 6, 2016
@GWRHelp – station closed again, 6:06 cancelled due to staff shortages, external ticket machine broken – all at Charlbury. Poor service.
— J R (@Compliance_Bod) March 7, 2016
@GWRHelp better stay to week Ollie, on time ✔️ shame carriage smells like a toilet and there's no heating✖️
— Nick (@NickTurns65) March 7, 2016
@GWRHelp so cold on the Taunton to Bristol Parkway train this morning. #turntheheatingup #stingy #frozen ❄️❄️
— Laura Bratley (@iLauraJayne) March 7, 2016
Thank goodness nearly at #Paddington couldn't get much colder on my train @GWRUK #iceblock
— Julie C (@Penfers) March 7, 2016
@GWRHelp just wanted to warn you that water is flowing out of the toilet on the 7:07 Henley – London train… pic.twitter.com/KLLL37rZTv
— loz (@louisemgriffin) March 7, 2016
https://twitter.com/cheekychambers/status/706741357965156352
@GWRhelp how many carriages is 727 slo to pad today? Couldn't get on 721 again because only 3 carriages
— bonlegal (@bonlegal) March 7, 2016
@GWRHelp Hello Andy why the short formed trains and deliberate deception to passengers on the platforms?A mad panic when 3 coaches arrive
— Cheekster (@cheekychambers) March 7, 2016
@gwrhelp Due to a crew member being late the Truro 7.26 to Ex St D is 17 mins late! I'll miss the 10.15 Ex airport bus! Terrible service.
— Zoe Laura King (@runcatgirlrun) March 7, 2016
@cheekychambers This is due to more trains than usual being out for repair concurrently, apologies for lack of info at the station -Andy
— GWR Help (@GWRHelp) March 7, 2016
@gwrhelp why is the 7.27 from slo to pad 3 carriages again its packed
— andrew robertson (@amac90210) March 7, 2016
@amac90210 Hi Andrew, this is due to more trains than usual being out for repair at the same time. -Andy
— GWR Help (@GWRHelp) March 7, 2016
@FGW Twyford to Paddington, 7:20am, there is a stream of water flowing from the toilets in the back carriage pic.twitter.com/FXl0DICsya
— The VM World (@TheVMWorld) March 7, 2016
@GWRHelp Charlbury station, Monday rush hour, ticket office shut, machine out of order. Very poor.
— Steve Roberts (@steve_stevgro) March 7, 2016
@GWRHelp @teamhipflask 3 car chaos on the 0727 slo to Pad. Due to short formed trains again #manicmonday pic.twitter.com/jO7Cf2N8CU
— Cheekster (@cheekychambers) March 7, 2016
@runcatgirlrun The delay was caused on the staff member's incoming journey. Apologies again for the delay. James
— GWR Help (@GWRHelp) March 7, 2016
Two of four ticket machines out this am at Maidenhead station, with no extra staff on hand to sell tickets! Way to start the week @GWRHelp
— Andy Goss (@andygoss) March 7, 2016
@GWRHelp why was the 7:31 train from Langley so delayed this morning? Didn't get to Ealing Broadway until 18 minutes after scheduled time.
— Rebecca Allen (@RebeccaDiAllen) March 7, 2016
@RebeccaDiAllen Hi Rebecca, this was due to congestion on the line caused by delays boarding because of crowding -Andy
— GWR Help (@GWRHelp) March 7, 2016
@GWRHelp was that because there were only 3 coaches on??
— Rebecca Allen (@RebeccaDiAllen) March 7, 2016
@GWRHelp to add insult to injury. I've now been standing in sweaty cramped conditions. Whilst not moving. For near 45 mins and counting.
— Jess Harriott-Kerr (@02JessicaH) March 7, 2016
@GWRHelp "I've just been informed by Twitter…" – "You may wish to tweet as you'll get more information than me". Hilarious train manager.
— BrownE (@BrownELJ) March 7, 2016
Train manager has just advised passengers to read Twitter as they'll find out more than @GWRHelp bother to tell her about delays
— Gordon Woods (@sjoh0050) March 7, 2016
Waiting 20 minutes for a driver to arrive (by taxi) only for the train to Hereford to be cancelled. Not good enough @GWRUK
— Emma Hamilton (@emmahammyton) March 7, 2016
@emmahammyton Apologies for this. Service is now starting from Oxford because of a crew shortage. James
— GWR Help (@GWRHelp) March 7, 2016
@GWRHelp on the late running train to Paddington from Taunton. Not a whisper of an explanation or apology
— Rebecca George (@rebeccaggeorge) March 7, 2016
@rebeccaggeorge This was delayed due to staff shortages at Penzance and then suffered a further train fault -Andy
— GWR Help (@GWRHelp) March 7, 2016
One answer to #overcrowding on @GWRUK. Bring your own chair. pic.twitter.com/ettKXqXTZM
— Susannah Streeter (@Susastreeter) March 7, 2016
@GWRHelp Why don't you maintain the doors between carriages on Pullmans? We are freezing cold on the 13.19 from Tiverton. Not first class.
— Robin Wight (@RobinWightUK) March 7, 2016
Unimpressed with @FGW's free wifi! Very very slow at doing even the simplest of things.
— Lizetta (@lizetta) March 7, 2016
@GWRHelp @GWRUK 15:55 being cancelled I'm now certainly late to get back to London. I expect my train ticket refunded for this awful service
— Gareth Mole (@garethmole) March 7, 2016
@garethmole Apologies for the cancellation. This is due to a lack of train crew. If you're delayed by an hour, compensation will be due -G
— GWR Help (@GWRHelp) March 7, 2016
Any need for 13 ticket inspectors at Windsor today. Good to see them but not that many! Lots of money to spend obviously! @GWRHelp
— Jordan Felstead (@JordanFelstead) March 7, 2016
@GWRHelp Cardiff to Paddington 15:55 cancelled due to staff missing. On another, shame service is such a farce.
— mutt (@mutt_uk) March 7, 2016
@mutt_uk Apologies for the cancellation due to the crew issue. There have also been some delays in the area due to emergency track works.
— GWR Help (@GWRHelp) March 7, 2016
@GWRHelp Was it the guy that makes the loud, repetitive announcements about refreshments that was a no show? pic.twitter.com/SxKByGaoBw
— Nick Goward (@sicklittlefox) March 7, 2016
@sicklittlefox Hi. The cancellation was due to the Train Manager being unavailable. Apologies. Grant
— GWR Help (@GWRHelp) March 7, 2016
