@GWRHelp why are your trains always so cold!
— Ceri Jones (@Cezza10) March 4, 2016
@GWRHelp 0641 SWI-PAD cancelled as "train late from depot". Seriously?!?! That's the adult version of "the dog ate my homework"
— James Garfield (@jrbgarfield) March 4, 2016
https://twitter.com/GetToTheChopper/status/705654577094262784
@GetToTheChopper Hi. Apologies for the delay. Service started late from Didcot due to another service that had a fault at DID. James
— GWR Help (@GWRHelp) March 4, 2016
@gwrhelp one day the 717 from Maidenhead will run on time. Today is not that day.
— RP Travel (@rp_travel) March 4, 2016
@rp_travel Hi. Apologies for the delay. Caused by a service with a fault at Didcot meaning there has been some congestion. James
— GWR Help (@GWRHelp) March 4, 2016
@GWRHelp Flooded carriage floor on 7:21 from BNM to PAD. Think toilet may be blocked? 4th carriage
— Ian Hughes (@ian_london) March 4, 2016
Another day, another delayed train. Thanks @GWRUK, March is really getting off to a great start… 😤😫
— Becky Bartlett (@beckyisbonkers) March 4, 2016
@beckyisbonkers Apologies, 0913 cancelled due to train fault, 1013 has been delayed by a signalling issue. -Ollie
— GWR Help (@GWRHelp) March 4, 2016
@GWRHelp on the 11:35 from Exeter St Davids – Plymouth and whole carriage stinks of wee… Really disgusting!
— Megan (@Megzx13) March 4, 2016
@GWRHelp Why are Cheltenham/Paddington trains almost never heated? Just got on a warm one – first time this winter!
— David Pez (@Daveypez) March 4, 2016
This seat on the 16:00 Taunton train from Cardiff central is really quite broken! Bit of a death trap@GWRHelp pic.twitter.com/pchbZDOgRJ
— Mounta1nGoat (@Mounta1nGoat) March 4, 2016
@FGW I have a seat on this train, I just can't get to it, when will you address train over crowding? pic.twitter.com/ckXM94IoXF
— Richard Marsden (@rich_marsden) March 4, 2016
Over £100 for a ticket and barely room to stand. Worst service ever #firstgreatwesternscattle @nationalrailenq @gwrhelp
— Jojo (@_chicgeek_) March 4, 2016
@GWRUK still only three coaches from Cardiff to Portsmouth. Yaaaay progress. First on platform, last on train. Rammed. Nice.
— Apostatron (@Apostateuk) March 4, 2016
@GWRHelp decided to get the earlier train home. Guess what. Train is late. 16:53 is delayed by 10 mins. 57/200. Brilliant.
— DonLeSac (@DonLeSac) March 4, 2016
@GWRHelp 17:21 Bristol to Cardiff has only 3 carriages again. Such a dangerous situation w/ the extra Fri passengers and no apology as usual
— Paul Halsall (@tismepaulo) March 4, 2016
@tismepaulo Hi Paul. Apologies for the short formation today and any discomfort on board caused by this. Grant
— GWR Help (@GWRHelp) March 4, 2016
@GWRHelp I have been in q 15 mins. Totally ridiculous. pic.twitter.com/Z6wA8MCl99
— Jac (@Jacques_Hughes) March 4, 2016
The state of @GWRHelp trains leaving Paddington cos @HeathrowExpress premium fares are valued over @HeathrowConnect pic.twitter.com/EC9Qr6CJc5
— Duncan MacIver (@cormack) March 4, 2016
Hmm… A @GWRHelp set just went past Wigan NW. I'm no geography expert, but looks like someone took a wrong turn 🙄🤔 pic.twitter.com/9bVOHX8Wjz
— Neil Briggs (@NeilcBriggs) March 4, 2016
@GWRUK £50 to be crammed like sardines from London to Penzance. #MoneyWellSpent pic.twitter.com/HDseyaGNX0
— Heidi Preston (@Heidi_E_Preston) March 4, 2016
@GWRHelp Stuck on a train outside Slough. 1922. No announcements as usual. What is it this time?
— Jeremy Farr (@TheJeremyFarr) March 4, 2016
@GWRHelp what's happening with 19.22 departure PAD to SLO, it should have arrived a while ago?
— Jasdeep Mondae (@JMondae) March 4, 2016
@TheJeremyFarr Hi. This has been delayed due to congestion in the area following a train fault at Hayes. Apologies. Grant
— GWR Help (@GWRHelp) March 4, 2016
@JMondae Hi Jasdeep, this is being delayed due to an earlier train fault at Hayes. -Andy
— GWR Help (@GWRHelp) March 4, 2016
How delayed is the 7:22 to Hereford from Paddington? Am I going to miss my 8:04 connection at reading? @GWRUK
— Matthew Spencer (@matthewspencer9) March 4, 2016
@matthewspencer9 Hi Matthew, this is currently 14 minutes late due to an earlier train fault. As it stands the connection will be missed.
— GWR Help (@GWRHelp) March 4, 2016
@GWRUK dreadful service on the 19:15 LDN>BRI. Aisles crammed and had to stand up for 2 hours, sort it out
— Ben Pike (@Ben_Pike_) March 4, 2016
@GWRHelp Passengers are freezing in Coach B on the 7:27 LDN Pad-> Exeter. Paid £94 for the privilege AND will have to get a bus replacement.
— Jazz Singh-Khaira (@JazzSK_) March 5, 2016
Hey @GWRUK are your on-train plug sockets just for show? Cos they ain't giving us any juice
— WHERE TO NOW? (@WhereToNowSound) March 5, 2016
@GWRHelp there is chaos at Totnes Station as all rail replacement buses are arriving full. Needs some urgent intervention!
— StephenHilton (@StephenHilton) March 5, 2016
@GWRUK @GWRHelp Once again, no seats available on a GWR train. Why is overcrowding never addressed? Ppl standing on long distance trains.
— arthousearrest (@arthousearrest) March 5, 2016
@GWRUK how am I supposed to get out of this door? Shoddy, late and a rip off. pic.twitter.com/jJzDYwYySw
— Late Western Railway (@turningthetide) March 5, 2016
@GWRHelp is this true? What will be the arrangement to get to Paddington now? pic.twitter.com/Dn0GVh1rQ2
— SAM (@samsheppard95) March 6, 2016
@FGW providing a replacement service which is late and therefore you miss your connection really isn't a great service :-(
— Katharine (@kat__anderson) March 6, 2016
20 min delay. 2.5 hours from Swindon to London (normally 1.5). Standing becuase there are no seats. Up yours @gwrhelp. What a joke.
— Ryan (@drsolaris) March 6, 2016
>£50 ticket & not only did @GWRHelp refrain from assigning seats in advance but packed #train like sardines #profiteering #disgustingservice
— Natasha Levanti (@NatashaLevanti) March 6, 2016
Horribly overcrowded once again on First Great Western train from Cardiff to Portsmouth. Good job I enjoy standing for hours by toilets…
— James Rodliff (@jimonyrodders) March 6, 2016
@GWRHelp sitting on the 16.02 from Gloucester in one of your trains in pitch black as lighting not working, do you think this is safe?
— فيصل (@n44str) March 6, 2016