Station announcer at Plymouth blames 'too many people wanting to travel on Bank Holiday' for delays, which predictably goes down well @GWRUK
— Ollie Lawson (@OllieLawson) March 25, 2016
@GWRhelp is this what you call service?#gwrhell pic.twitter.com/CJ8BSHqedG
— Frank/K.B.S/FLive (@Cortechs_DJ_KBS) March 25, 2016
Although sarcastic announcements are better than no announcements. We were due to leave Plymouth at 12:39. We're still here (2.19pm) @GWRUK
— Ollie Lawson (@OllieLawson) March 25, 2016
@OllieLawson Hi Ollie. Sorry to hear this. Later service waiting for a member of crew trained to take 8 carriage HSTs. 1/2
— GWR Help (@GWRHelp) March 25, 2016
Awful. On a 5 hour Great Western train on a carriage with broken air conditioning and sweltering heat… No solution offered @GWRhelp @GWRUK
— Anna Kealey (@annakealey) March 25, 2016
Good Friday? More like crammed Friday 4 hours of this.. Stop selling tickets when the trains are full!!! @GWRHelp pic.twitter.com/QLRPS4749G
— Ali Swindell (@aliswindell) March 25, 2016
When your Easter weekend getaway starts by standing the entire 4 hour journey from Paddington to Plymouth @GWRUK 😱 pic.twitter.com/HUQdtB1oOh
— Frankie Graddon (@FrankieGrad) March 25, 2016
Ta' very much @GWRHelp no aircon on the busy as hell train and crawling from Plymouth to Truro, gonna miss our connection by 25 minutes👍🏻🆒
— Sam Lenthall (@heardaboutit8) March 25, 2016
@GWRHelp 00:46 from Reading to Plymouth announced as delayed, what is the delay for and how long will it be?
— Peter Munday (@Pjmunday) March 26, 2016
@Pjmunday Good morning, the service is being delayed due to a train fault. We don't know how long it will be delayed at the moment AndyD
— GWR Help (@GWRHelp) March 26, 2016
@GWRHelp you must at least know if the other loco is on its way yet, it's already been a 45 minute delay…
— Peter Munday (@Pjmunday) March 26, 2016
@Pjmunday Morning, as I explained earlier the locomotive has a fault and could go no further. AndyD
— GWR Help (@GWRHelp) March 26, 2016
@GWRHelp right but that was 2 hours ago… So how much longer will it be?
— Peter Munday (@Pjmunday) March 26, 2016
@GWRHelp do we get a refund on the Rivera Sleeper as its broken down and we being moved to a normal HST? It's put a damper on our holiday.
— Samuel R Adatto (@SamuelRAdatto) March 26, 2016
@GWRHelp thanks Andy. Will claim as normal. It's not the 3+ hour delay. It's the not sleeping that's the issue. First day of holiday shot.
— Samuel R Adatto (@SamuelRAdatto) March 26, 2016
@GWRHelp it's been 2 hours 45 minutes!!!!! Find a loco and get it to Reading NOW!
— Peter Munday (@Pjmunday) March 26, 2016
Due to a member of train crew being unavailable services between Liskeard and Looe are currently suspended.
— GWR Help (@GWRHelp) March 26, 2016
7,44 Twyford to Paddington. 7 minutes late, filthy with Friday night detritus and slow. @GWRHelp pic.twitter.com/ynf6yE9pwC
— Trevor Lambert (@TrevorMLambert) March 26, 2016
@TrevorMLambert Hi Trevor. I'm sorry about this. The delay was due to a mechanical issue. I've contacted our Cleaning Team about the boxes.
— GWR Help (@GWRHelp) March 26, 2016
@GWRHelp looking forward to going home, why would you want to ruin that for me?! pic.twitter.com/jaRzXR2puk
— Christopher Green (@88Greener) March 26, 2016
@88Greener Hi Christopher. I'm afraid the 0927 Reading to Bristol has been cancelled due to a crew shortage. The next service is 0955. Phil
— GWR Help (@GWRHelp) March 26, 2016
@GWRHelp How do i claim a refund? Train is delayed half an hour and I have missed my connection, meaning I miss my bus after the next train
— Abi (@AbsterMcNabster) March 26, 2016
@AbsterMcNabster Thanks. I can see the 0957 was delayed due to a mechanical fault. If you are delayed over an hour compensation is due, Phil
— GWR Help (@GWRHelp) March 26, 2016
Great to see free wifi on @GWRUK shame it's so slow you can barely send a tweet let alone load the BBC news homepage 🙄
— Robin Pritchard (@robinpr71) March 26, 2016
Happy Easter from @GWRHelp Delays, missed connections, packed trains = pissed off passengers. #absolutedisgrace #gwr pic.twitter.com/85HNa1Ln1b
— Tom Robinson (@tom_rob90) March 26, 2016
@tom_rob90 I can see the 09:57 was delayed due to a mechanical fault – compensation is available if you are delayed over an hour. Phil.
— GWR Help (@GWRHelp) March 26, 2016
@GWRUK I can't find a plug that works on your 14.30 to Swansea. 😕
— Dion Farnes (@DionFarnes) March 26, 2016
https://twitter.com/JackLawrence01/status/714052245671776256
@JackLawrence01 The service has been cancelled at Worcester Shrub Hill die to staffing issues – My apologies for this. Phil.;
— GWR Help (@GWRHelp) March 27, 2016
@GWRUK any chance of explaining to your customers why the 18.02 from Gloucester to Paddington is still at a standstill in Reading??
— stephen bates (@MrBatesy) March 27, 2016
@MrBatesy Hi Stephen, the train is currently delayed due to a mechanical fault. Really sorry about this. You should be on the move soon. – L
— GWR Help (@GWRHelp) March 27, 2016
. @GWRUK any reason they're is no lights on the 01:57 from Slough? pic.twitter.com/g5jqYR9VrF
— Mitchell Goodman (@Coastermitch) March 28, 2016
@GWRHelp Am I just unlucky to be on yet another train with non-working power sockets? Reckon c1/3 of my journeys w you've been powerless.
— Ant Heald (@AntHeald) March 28, 2016
£45 for a return from Swindon to London gets you:
– a late arrival
– no wifi
– inadequate air con
– cramped seats
– no apology
Cheers @GWRUK— Chris Humphreys (@CJH_News) March 28, 2016
@GWRHelp pic.twitter.com/GuywdiEXfC
— Ben Briscoe (@GoLeftMassa) March 28, 2016
@GWRHelp pic.twitter.com/1N8hEhyYZJ
— Ben Briscoe (@GoLeftMassa) March 28, 2016
@GWRHelp loving the wifi speeds guys :) pic.twitter.com/9COYFSSqa4
— Owen John (@owenjohn72) March 28, 2016
@GWRUK can you say fire risk??? Tonnes of people standing as not enough seats.. This is what we get for £200? pic.twitter.com/OlbuzR5Bk3
— Amy Joyce (@AmySJoyce) March 28, 2016
https://twitter.com/thesportsphotog/status/714448930533146625
@GWRHelp if trains are full & standing at 3pm, I shudder to think how it's going to be at 6pm or 8pm.
— Ian Maddison (@ijmad) March 28, 2016
