@cheekychambers Hi. This was delayed due to a door issue near Oxford but has made up some time en route. Apologies for the delay. Grant
— GWR Help (@GWRHelp) March 17, 2016
@GWRHelp what is going on with 07.51 from Burnham? Why can't we sit in front 3 carriages???
— Julia (@Jufaceyeah) March 17, 2016
@Jufaceyeah Hi Julia, these have been locked out of use due to a fault with the doors -Andy
— GWR Help (@GWRHelp) March 17, 2016
https://twitter.com/JudithLewis/status/710377429353816064
@JudithLewis Hi Judith, apologies the delay is due to staff shortages at Swindon. Have you managed to find another seat? -Andy
— GWR Help (@GWRHelp) March 17, 2016
52 late @GWRHelp trains 5 hours 49 mins delayed, 1 @GWRUK +3 @SW_Trains cancellations, 2 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) March 17, 2016
53 late @GWRHelp trains 5 hours 52 mins delayed, 1 @GWRUK +3 @SW_Trains cancellations, 2 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) March 17, 2016
@GWRHelp now stood up on most overcrowded svce. Full and standing before #rdguk 08.18 When will we get a decent service for money we pay?
— Bill (@Sospirando) March 17, 2016
@Sospirando Hi. Apologies for the crowding on board your service this morning following the earlier cancellation. Grant
— GWR Help (@GWRHelp) March 17, 2016
Thanks #gwruk for sending a delayed train where we can't access 3 of 6 carriages! pic.twitter.com/3LlEAousRi
— NFJ (@NFJ86) March 17, 2016
Interesting repair job @GWRHelp let's hope it holds up… @teamhipflask @CommutingRants pic.twitter.com/zsxb79phYD
— Damon Spencer (@damonspencer) March 17, 2016
@GWRHelp 1706 from #Paddington Passengers? Check. Train? Check. Driver? Oh.
— Kevin James (@atomicvindaloo) March 17, 2016
Any update on when the 5.06 from PAD will be leaving @GWRHelp ? No updates on board!!! As usual
— Alex Clarke (@AlexClarke) March 17, 2016
@AlexClarke Apologies, delay awaiting train crew, due to be on the move shortly. -Ollie
— GWR Help (@GWRHelp) March 17, 2016
@GWRHelp Delayed 17:06 Pad to Bristol. Train manager giggling "driver was stuck in a taxi on the A40". #Seriously. @teamhipflask
— Antony Robinson (@Ynotnar) March 17, 2016
@GWRUK #GWR Passengers are hacked off being squeezed into 2 carriages on 1755 to Cheltenham. More seats please. pic.twitter.com/RdevrJfx4q
— Claire Cunningham (@RockallWightPR) March 17, 2016
@FGW what has happened to the 1852 from chelt to worcs no announcements have been made #verydisappointed
— Amy Holman (@amytallmodel) March 17, 2016
@amytallmodel Hi Amy. This service has been delayed because of crew issue. Apologies. James
— GWR Help (@GWRHelp) March 17, 2016
@GWRUK waited 30mins for a train a Cheltenham, so you send TWO carriages!? It's laughable, if I had oxygen to laugh. pic.twitter.com/3SdAWYGM07
— Harry (@Totham_) March 17, 2016
@GWRUK the 605 Frome train departs late for the 3rd time this week. What's going on?!?
— Guy Leadbeater (@guidoledders) March 18, 2016
@guidoledders Hi Guy, the driver's taxi was delayed to the station which caused the late departure -Andy
— GWR Help (@GWRHelp) March 18, 2016
@GWRHelp Cam&Dursley train to Bristol is delayed again!
— Esteban Olmos (@TebyOlmos) March 18, 2016
@GWRHelp 7:38 from Yate late again. No explanation just a hand written sign which appears to bedone by a 10 yr old. pic.twitter.com/gzMnebLVFK
— Richard Cropley (@Richcropley15) March 18, 2016
@TebyOlmos Hi. This has been delayed due to late running from the depot. Apologies. Grant
— GWR Help (@GWRHelp) March 18, 2016
@Richcropley15 Hi Richard, this is due to late train movements from the depot. Apologies for the delay -Andy
— GWR Help (@GWRHelp) March 18, 2016
@GWRHelp why are trains on the Burnham line delayed?
— Julia (@Jufaceyeah) March 18, 2016
@GWRUK 2 carriages again to temple meads (via bedminster), it's more tragic that people aren't surprised pic.twitter.com/KNZxBu1PZN
— Steve (@ST3VOD) March 18, 2016
@Jufaceyeah The delays have now been attributed to a door fault on one service and a crew issue with another. Apologies. Grant
— GWR Help (@GWRHelp) March 18, 2016
The seats on the rebranded @GWRUK trains are filthy already. Light grey shows every single stain.
— Helen (@HelenJNT) March 18, 2016
@GWRHelp why is the 816 burnham to padd moving so slow? Not even reached slough yet. Any explanation?
— AA (@assailant1987) March 18, 2016
@assailant1987 Hi, this is due to congestion caused by an earlier train fault and staff shortages. -Andy
— GWR Help (@GWRHelp) March 18, 2016
https://twitter.com/cheekychambers/status/710744377845481472
@GWRHelp Seat A24 7:55 STJ to Ports is a bit worse for wear. Caught my leg on sharp edge sliding over to sit down pic.twitter.com/3aOxq5rUWt
— Alex Richards (@alrichards) March 18, 2016
@cheekychambers Hi, apologies for any confusion caused by the late announcement. There were some alterations due to a train fault -Andy
— GWR Help (@GWRHelp) March 18, 2016
@GWRHelp That's three days this week maintenance issues have impacted my journey. Sounds like you need a new hammer 🔨
— Cheekster (@cheekychambers) March 18, 2016
@GWRUK @GWRHelp What's so GREAT about this? You're falling apart but charging us for non existent 'improvements'. pic.twitter.com/RVV7o9WAlY
— Late Western Railway (@turningthetide) March 18, 2016
@GWRHelp ok on the 1217 westbury to ply and coach d the heaters are set to freezing -I can see my breath! Can't find the conductor. So cold.
— lukieboy (@FBadT) March 18, 2016
@GWRHelp Wifi on Penzance service is excruciatingly slow. Driving me crazy!
— Phil Hodgson (@SwanLeader) March 18, 2016
2/3 engines working, overclouded and half hour late; usual day in the office for @GWRHelp (16.54 from BRI-CAR) @teamhipflask
— Theo Tryfonas (@theotryfonas) March 18, 2016
@GWRUK what's today's excuse from your list of made up excuses as to the reason why my train the 17:03 from Filton Abbey Wood is 28mins late
— Leigh Williams (@leighwilliams73) March 18, 2016
