@GWRHelp 18:38 from Paddington late and was told that there is no driver, what are we paying for? Disgusting.
— Jody Demay-Davies (@jodydemay) March 12, 2016
@GWRHelp I know why… The driver is nowhere to be seen?? How professional 😩
— jazzy (@fizzle_x) March 12, 2016
@fizzle_x Yes, our system has just been updated with this info – The service has been cancelled. Apologies for this. Phil.
— GWR Help (@GWRHelp) March 12, 2016
@GWRHelp and then when getting off noticed that the cover have been left open which controls the doors etc.. pic.twitter.com/6HARbI2V8U
— Joshua Golding (@Joshua_Golding) March 12, 2016
@nationalrailenq has the 10:03 service from Paddington to Bristol definitely been cancelled? I have a friend meant to be on that train…
— Liz Martin-S. (@gimpasaura) March 13, 2016
@gimpasaura Hi Liz. This service has been cancelled due to a shortage of train crew. Apologies.
— National Rail (@nationalrailenq) March 13, 2016
Thanks @GWRHelp for cancelling my connection at Reading when I was already on the train there now stuck here for an hour!
— Siobhan Harrison (@SiobhanH1987) March 13, 2016
@SiobhanH1987 Thanks for the info. Your train was cancelled due to a shortage of train crew. 1/2
— GWR Help (@GWRHelp) March 13, 2016
Well done @GWRhelp for ruining our day by cancelling our train due lack of staff
— Anthony Myland (@AnthonyMyland) March 13, 2016
@GWRHelp instructing me to compose an email makes me feel that you are not really in listening/improving mode
— Jon Harvey (@CllrJonSHarvey) March 13, 2016
The joys of Sunday travel, & this is in the middle of 1st class! Don't fancy moving this lot to spend a penny @GWRUK pic.twitter.com/hfUoA5tsCU
— Caroline Hannam (@carolinehannam) March 13, 2016
https://twitter.com/NaomiBeeAllan/status/709080403458572288
@GWRHelp not only is it always freezing on your trains but now 1. reason my 19:28 Paddington arrival is delayed is…
— Shekha Vyas (@ShekhaV) March 13, 2016
@GWRHelp @GWRUK is …."people loading carriages"?!? Outrageous that I've paid £104 to wait for that. Pls advise.
— Shekha Vyas (@ShekhaV) March 13, 2016
Stranded for 2 hours now because of a rail replacement bus that hasnt arrived in pangbourne. Thanks gwr #sarcasm @GWRUK
— Julian Cua (@CuaJulian) March 13, 2016
@GWRHelp on the 1754 from SOU to Cardiff, and we've been in BristolTM for 25 minutes now, could we leave?
— Aaron Brown (@A4r0nb) March 13, 2016
@A4r0nb Hi Aaron, very sorry for the wait. I can see this train is running late due to train crew being delayed. Chaya
— GWR Help (@GWRHelp) March 13, 2016
Another crap journey @GWRHelp you charge ridiculous prices. The train is freezing. And delayed yet again. Wish diff company would run route
— julia (@JuliCDay) March 13, 2016
Great start to the week @GWRHelp 6.24 train cancelled and no notification til you get to the station
— Jessica Salmon (@JessicaJSalmon) March 14, 2016
@JessicaJSalmon Very sorry for this the train suffered a fault at Hereford and had to be taken out of service -Andy
— GWR Help (@GWRHelp) March 14, 2016
@gwrhelp @getreading 13th str8 working day with people crushed and stranded at Hayes station at only 655am. more carriages PLEASE PLEASE
— xxxxx xxxxxxx (@martin_roach) March 14, 2016
Excuse for late running of the 0705 RGD-PAD today: caused by passengers boarding the train. I bet empty trains run smoooth. @teamhipflask
— Rob Wickings (@Conojito) March 14, 2016
@GWRHelp why is 7.26 RDG to PAD cancelled? Was exactly the same last Monday?
— Andrew Marston (@Marston_A) March 14, 2016
@Marston_A Hi. This has been cancelled due to a train fault. Apologies. Grant
— GWR Help (@GWRHelp) March 14, 2016
@GWRUK thank you for a lovely start to the week. 1st train cancelled so wait 35 mins for next which is rammed so now standing #ComplainTrain
— John Taylor (@MooseTaylor) March 14, 2016
@MooseTaylor An earlier service was cancelled due toa train fault. Apologies for this and the crowding on the later service. Grant
— GWR Help (@GWRHelp) March 14, 2016
@GWRHelp cheers (good thing I don't pay over £6000 a year for this. 'Cause then it would be laughable)
— John Taylor (@MooseTaylor) March 14, 2016
@GWRHelp Why aren't your plugs working on the 11:55 to LDN Paddington.. 😫🔌🔋
— Laura C (@laurabethanyx) March 14, 2016
@GWRHelp sorry why on earth does the 17:21 have 2 coaches? That's a commuting train, its completely unacceptable
— Alex Thomas (@AlThomas1989) March 14, 2016
@AlThomas1989 Apologies for the short formation. Caused by more trains than usual having attention at the depot. James
— GWR Help (@GWRHelp) March 14, 2016
@GWRHelp why is the 17.24 from Paddington to Burnam not moving????
— Julia (@Jufaceyeah) March 14, 2016
@GWRUK signalling issues, so less coaches?! Why?! You just don't care. #awful pic.twitter.com/wewofqOM1r
— Ryan Austin Davy (@rad_photography) March 14, 2016
@rad_photography Apologies for disruption this afternoon. Shorter train due to an earlier train fault. -Ollie
— GWR Help (@GWRHelp) March 14, 2016
Thanks first great western.Your services are a shambles! 2 coaches for Cardiff and 3 services have been cancelled pic.twitter.com/bY5NIs4K9d
— [email protected] (@sdollyukgmailc1) March 14, 2016
Top class maintenance by @GWRHelp – no expense spared on 619 from Paddington! Just as well not 1st class anymore pic.twitter.com/cCqWEW3nMG
— Nicholas Gilby (@nicholas_gilby) March 14, 2016
Dear @GWRUK why is not possible to heat your trains?
— Sarah Herman (@daisyfires) March 14, 2016
@Jufaceyeah Apologies for the delay. The initial delay was caused by a late running service coming into Paddington. James
— GWR Help (@GWRHelp) March 14, 2016
@GWRUK #GWR 5.21pm #Bristol – #Cardiff 2 carriages only! in rush hour! 4 minimum needed We pay for a service, so provide one. #Insulting
— Grizzwold (@Grizzzwold) March 14, 2016
@Grizzzwold Apologies for this, 2 instead of 3 today due to an earlier train fault. -Ollie
— GWR Help (@GWRHelp) March 14, 2016
@GWRHelp @getreading 14th str8 day of people crushed n stranded at Hayes station at just 655am due to carriage reduction – any end in sight?
— xxxxx xxxxxxx (@martin_roach) March 15, 2016
