Great #Oxford @FGW @fgwkmc 1735 from #Paddington has no driver and I'm now going to b late picking up son from childminder #angry #ripoff
— classic handheld (@classichandheld) June 5, 2015
Wouldn't it be lovely if trains actually had usable wifi. I'm looking at you @GWRUK. 🌚 pic.twitter.com/Aa74R1Ap0y
— Milly Burroughs (@MillyBurroughs) May 30, 2016
Why does @GWRUK wifi never work despite looking full strength? My 4G takes a battering every time I go to London :( pic.twitter.com/yAavqj8VNq
— Nicci Allt (@nicciallt) May 31, 2016
Impeccable timing of @GWRUK on train survey tonight. Collected up before the train broke down and we all had to get off…
— Justine H (@SeatInTheStalls) May 31, 2016
@GWRHelp An apple a day keeps the doctor at bay….unless it has been sitting on a train for days. Do you clean your trains? @teamhipflask
— iwishihadaspacebar (@spacebar69) June 1, 2016
@GWRHelp @teamhipflask pic.twitter.com/j0p4oursgA
— iwishihadaspacebar (@spacebar69) June 1, 2016
99 late @GWRHelp trains 11 hrs 11 mins delayed, 3 @GWRUK + 4 @SW_Trains cancellations, 5 connections missed, new in 1 alteration! + 8th Feb😕
— oxfordgas (@oxfordgas) June 1, 2016
@GWRHelp you have 11 staff at Windsor checking tickets?! That seems excessive and inefficient. Waste of my fare money!
— Cat Hill (@Catifer1) June 1, 2016
@GWRHelp ticket machine melksham out of order
— pete wilson (@pwils10) June 1, 2016
https://twitter.com/sam_george/status/737910685951221760
https://twitter.com/dawneedoolittle/status/737911641078140928
@GWRHelp i thought this stained fabric WAS the new uniform fleet? Now it has to be replaced after a few months or so? Seems a waste of cash
— Dawn Boyle (@dawneedoolittle) June 1, 2016
@GWRHelp @GeekGraham @teamhipflask the 12.31 from Colwall to London yesterday. Inappropriate train for a 3 hour trip. Hideously overcrowded.
— Simon Wren (@SWWren) June 1, 2016
@GWRHelp Why can't you get wifi that actually works?
— David Sharman (@accidentprune) June 1, 2016
@GWRHelp …..a known issue which has apparently been ongoing for the past year? Just frustrating that the network is there but never works.
— David Sharman (@accidentprune) June 1, 2016
Why do @FGW always run less carriages on the Tarka Line during school holidays? #sardines #discomfort
— Yeofest (@Yeofest) June 1, 2016
First thing I saw on the Great Western Train to Gatwick…awful dirty seats! Not a happy bunny pic.twitter.com/A570M06wze
— Maria A Acosta (@mariale54) June 1, 2016
@GWRHelp ollie, always used to be three. Apologetic station staff but this is what we're enduring daily at the mo! pic.twitter.com/3nadrNU9RI
— Jemma (@jemmajumbs) June 1, 2016
@GWRUK 17.23 from Bristol Temple Meads #fullandstanding as normal. No respect for customers.
— Patrick Ingram (@Patrick_Ingram) June 1, 2016
@GWRHelp the 1744 GLD to RDG is rammed full of those standing. The tiny 1st on this 3 car is empty. Would you consider declassifying?
— Yamesh (@yamesh) June 1, 2016
@GWRHelp 18.06 at ealing. What's in the dumb excuse generator today? Pick on out your hat.
— Luminousbeige (@LuminousBeige) June 1, 2016
@LuminousBeige Thanks. This has been due to an earlier train fault. Apologies for this. Grant
— GWR Help (@GWRHelp) June 1, 2016
@GWRHelp @teamhipflask Ridiculous safety barrier at Ealing channeling customers down a 4 foot gap at Base of stairs pic.twitter.com/8OuyJPyDOE
— Schoobie (@cheekychambers) June 1, 2016
@GWRHelp just to let you know no wifi on the 18.07 from bodmin to penzance…..not even finding it!!
— kate smith (@SmitKate) June 1, 2016
Places where wifi more reliable than @GWRUK to Exeter no. 42. 2 miles under the Channel via @Eurostar … #worsethandialup
— Bruce Davis (@oikonomics) June 1, 2016
@GWRHelp take it the 6.45 out of penzance is the same train as last night with no wifi?
— kate smith (@SmitKate) June 2, 2016
@GWRUK any reason for the 15 min delay getting from Exmouth to Topsham? Explanation to passengers would be a nice touch
— neil ballam (@neilnoelniall) June 2, 2016
@neilnoelniall Hi. Sorry for the delay. This has been caused by a train fault. James
— GWR Help (@GWRHelp) June 2, 2016
On a freezing cold 'high speed' train to PAD travelling at 20mph and running late again! Is London getting farther away every day @GWRHelp ?
— Elena B (@El_dreamy) June 2, 2016
Eep @GWRHelp no lights on the 1115 PAD to CDF coach E. All good at the mo but Severn tunnel might be interesting!!
— Sarah Cottingham (@SarahCottingham) June 2, 2016
@GWRHelp yet again only 3 coaches on 17.37 from bath can't be another Train fault# fed up
— Liz Hudson (@LizHuds77151491) June 2, 2016
@LizHuds77151491 Hi. Apologies for any discomfort on board. The fourth carriage is receiving maintenance attention due to a fault. Grant
— GWR Help (@GWRHelp) June 2, 2016
@GWRHelp what's tonight's excuse for the delayed 6.55 Bristol to Cardiff? 😡
— tomski (@tomski1987) June 2, 2016
@tomski1987 The service was awaiting crew from an earlier delayed service. Grant
— GWR Help (@GWRHelp) June 2, 2016
@GWRHelp any idea what the hold up with the sleeper service is?
— Tom Fidler (@TomFidler) June 2, 2016
@TomFidler Hi Tom. It was due to an air leak but this has just been rectified so you should be on the move shortly. Grant
— GWR Help (@GWRHelp) June 2, 2016
Smashed window, no seat. Must be a @GWRUK journey. pic.twitter.com/1YQJjcI9F6
— Dan (@oneforfiver) June 3, 2016
@GWRHelp I am sick of your shoddy rickety trains breaking down, 3rd this week. Spend some of the money you screw out of us on maintenance!
— Alison Hills (@AlisonChills) June 3, 2016
https://twitter.com/ian_whitelegg/status/738631286168944640