@GWRHelp Please turn on the Aircon on the 13.45 to Swansea!
— Andrew D (@peatlingp) June 30, 2016
Another day, another crowded train trip with @GWRHelp #notenoughspace pic.twitter.com/0eJVDhtspm
— Simon Foley (@simon_foley) June 30, 2016
@GWRHelp 17 36 pad to Twyford it's Henley regatta why a short train!?!?!?!? #customerexperience #fgw #henleyregatta #commute #london
— daniel white (@danielw16261603) June 30, 2016
@danielw16261603 Hi Daniel. Sorry for this. Caused by a shortage of HSTs for this evening. James
— GWR Help (@GWRHelp) June 30, 2016
@GWRHelp 18:18 padd – Oxford. Windows are shut and no air con. Any chance you can get someone to tell the driver to turn it on please?
— Michael Johnson (@michael105uk) June 30, 2016
@GWRUK @gwrhelp 80 quid tickets. Great western. #gwr #dangerous pic.twitter.com/alpQ0ewQWu
— Jacob Barnes (@MrJacobBarnes) June 30, 2016
@GWRHelp Heads up, the only ticket machine at Worle Parkway is out of service pic.twitter.com/1GIDyYkz9k
— Jennifer Hearn (@lagringaeterna) June 30, 2016
21:15 train from Paddington to Swansea @GWRUK @GWRHelp is the air con broken? In carriage A 😓 #help #veryhot
— Mark Andres (@CloudHQ) June 30, 2016
Remember not to ask @GWRHelp for any 'help'… pic.twitter.com/XJoSZkLKCV
— Leigh Baker (@LeighFenners) June 30, 2016
https://twitter.com/oxfordgas/status/748758489896357888
@GWRUK you make much about wifi on your trains for business users. Trouble is it NEVER works, very poor service
— Longwool (@Longwool) July 1, 2016
Any idea why the 0745 from Mai is cancelled today @GWRHelp? You haven't pulled the stock for Henley Regatta by any chance?
— Young Commuter (@YoungCommuter) July 1, 2016
@YoungCommuter Hi, no this developed a fault with the brakes so couldn't run today -Andy
— GWR Help (@GWRHelp) July 1, 2016
@GWRHelp what is causing delays and cancellations again this morning? 8.02 from maidenhead to Padd cancelled at the last min! #gwr #trains
— Ness (@vanessa87) July 1, 2016
@vanessa87 Sorry, 0802 cancelled due to a train fault. Also some delays due to signalling issue near Paddington earlier. -Ollie
— GWR Help (@GWRHelp) July 1, 2016
.@gwrhelp so I arrive at WSB to get the 10.10 to BTH. It's cancelled. I now have to wait another 75mins to get 11.10 + be late for work
— Alex Duce (@slugdaddy) July 1, 2016
@slugdaddy It's because of a fault with the 10:10, will get it fixed as soon as we can -Andy
— GWR Help (@GWRHelp) July 1, 2016
Not very impressed with the wiring on Great Western Trains! pic.twitter.com/txMPBsnrVA
— Bernard Crouch (@CrouchBernard) July 1, 2016
https://twitter.com/smljsph/status/748830601353060352
@smljsph Thanks, 08;23 cancelled because of brake problems. As delay over an hour you can claim compensation -Andy
— GWR Help (@GWRHelp) July 1, 2016
@GWRHelp not fan of the new scents used on your trains! #vomit
— GreenGoddess (@GreenTrainHell) July 1, 2016
@GWRHelp please your air on trains produce only more heat no air scrap them and open the windows instead we're dying on here!
— Nishy Peache (@Nishy_Peache) July 1, 2016
@GWRHelp Will this is shambolic! A three hour train journey to Worcester and cash only! RYANAIR take chip and pin @ 35,000 feet!
— neil H (@MRBROADCAST1) July 1, 2016
@GWRHelp The driver is AWOL the 18:50 leaving London Paddington 😔
— John Rain (@johnrainx) July 1, 2016
127 late @GWRHelp trains 14 hrs 31 mins delayed, 6 @GWRUK + 4 @SW_Trains cancellations, 10 connections missed, 1 alteration + 8th Feb😕
— oxfordgas (@oxfordgas) July 1, 2016
@GWRhelp any idea what's happened to the 20:03 St Ives to St Erth? When will the next service arrive at St Ives?
— Euan McTurk (@106Euan) July 1, 2016
@106Euan Hi. Sorry for the delay. Service was cancelled due to train fault. Looking like next train is at 2103. James
— GWR Help (@GWRHelp) July 1, 2016
@GWRHelp an England game on in Cardiff and you let this happen. Two carriages and plenty of stops. Great, Western. pic.twitter.com/ePK62rG7ZI
— Paul Daisey (@Paul_Daisey) July 2, 2016
@GWRHelp On 10:59 Cheltenham to Paddington WIFI not working pls switch off and on again. The old IT trick.
— Graham Eden (@Gizico) July 2, 2016
: My first @GWRHelp journey back in UK – overcrowded & delayed 1142 HAY-MAI. 2 carriages? REALLY? Hang your heads in shame, @GWRUK
— Alan Crosby (@alancrosbyuk) July 2, 2016
@GWRUK – why is your train pumping out freezing cold air into the carriage? I have jeans, shoes & coat on & am still cold #draughty
— Liz Curran (@lizcurran) July 2, 2016
@GWRHelp Trowbridge to bath spa, 09:59 train "cancelled" 4mins before arrival time then reinstated 15 mins later once 5-6 people had refunds
— Chris Swanborough (@swanny145) July 3, 2016
@swanny145 This was due to a shortage of train crew, we were then able to run the service as we managed to get the required staff. Ashley
— GWR Help (@GWRHelp) July 3, 2016
https://twitter.com/Leyyax/status/749574283870035968
@GWRHelp yet again ticket machine GOR is "out of service" happening far too often.
— Mark Canning (@CanningM) July 3, 2016
@GWRHelp Hi, why are we having to wait at Cholsey for 20 mins before getting to Didcot? Surely the train tracks still work…
— Matthew Buckley (@mjbuckley01) July 3, 2016
@mjbuckley01 Hi, unfortunately there is a problem with a train at Didcot Parkway, most lines are closed for engineering. Apologies -Connie
— GWR Help (@GWRHelp) July 3, 2016
@GWRHelp hi why is the 4:15 from slough delayed this morning ??
— ABDULLAH ZUBAIR (@a_abzy786) July 4, 2016
@a_abzy786 Hi, this train is delayed due to an issue at the depot. Apologies for this.
— GWR Help (@GWRHelp) July 4, 2016