@Fgw lots of your money fleecing machines on padd concourse aren't accepting cards but no sign on them to let people know
— emily (@emily1780) July 20, 2015
@FGW You just charged me TWICE for same ticket. But apparently I've got to download and send off for a refund – despite being YOUR mistake.
— Rags Martel (@RagsMartel) July 23, 2015
@FGW funny thing is, after train arriving late at destination, massive queue to exit. Staff making sure everyone has paid #FGDaylightRobbery
— Alejandro Simón (@alex5imon) July 29, 2015
Buy tickets online, they say, you'll save time at the station @FGW @NetworkRailPAD more on other side &bridge #Q2hell pic.twitter.com/8g4NFMIufK
— Claudiu Mihăilă (@ClaudiuMihaila) July 31, 2015
Disappointed that two of three ticket machines broken #ReadingStation north side this morning – queues out the door @FGW
— Maddy (@MadeleineAdams3) August 18, 2015
No one in the ticket office AGAIN today #Iver @FGW what's going on?
— Jane Cherrington (@bella_umbrella) August 26, 2015
It's penalty fare central at Reading as @fgw go into overdrive to sting festival goers. pic.twitter.com/CzmVzWHIhz
— Jimothy Halpert (@BGCollector) August 27, 2015
@FGW absolutely despicable behaviour from one of your penalty fare inspectors this morning, brought me to tears. Aggressive and unnecessary.
— Elizabeth Bos (@LizRob7) September 9, 2015
Witnessed a man whose overtly aggressive behaviour brought a female passenger to tears. He was @FGW ticket inspector. Women-only carriages?
— Claire Walsh (@guerillakitchen) September 9, 2015
https://twitter.com/cheekychambers/status/643127055278841856
Oh my gawd. There is a ticket inspector selling tickets complaining about how crowded it is. Nice job @FGW. Your staff are absolutely awful
— Sophia Swain (@SophiaIsabella) September 14, 2015
@FGW #ticket checks at #RDG to secure their finances whilst trains are late. See the priorities! Its all about #FGW and not #customer needs.
— Marc (@ThatGermanGuyUK) September 15, 2015
First morning of the new @fgw @GWRUK era. People must be really excited for it, there's a huge queue for tickets pic.twitter.com/S6UlrVZdj3
— Sam Robson (@Sam_Robson) September 21, 2015
Same old story @FGW – 10 min journey, looks at least 20 mins to buy a ticket at the other end #trapped pic.twitter.com/FPRn9zGsmH
— Alan Renwick (@alrenwick66) September 21, 2015
@GWRHelp shocking journey. Ticket machine doesn't work. Stand 1.15 hr journey as I freeze due to ac being on. Now queue 20 deep for ticket
— Rebecca Douglas (@Beccadouglas) September 22, 2015
@GWRHelp crew issues What does that mean? Ticket collectors were at Twyford station in force this evening! But no train drivers this evening
— Mark Anthony Snelham (@smelly1871) September 22, 2015
Queue downstairs & into hall at Burnham. 1 machine & 1 ticket vendor before busy services to London & Reading. @FGW pic.twitter.com/m1qcEqeLL9
— Naomi Victoria Agius (@naomivagius) September 23, 2015
@GWRUK the queue to buy tickets to leave the station. #understaffed #notworking pic.twitter.com/WoGAUH6iLL
— Jenni Butterworth (@IvychurchPriory) September 24, 2015
@GWRHelp Shambles gets worse. All Ticket machines and CIS both not working at Langley this morning. Shambolic end to a shambolic week.
— Simon Lilley (@sjllilley) September 25, 2015
@gwruk 227th late journey this year. Stuffed in a vestibule. Ticket inspector checking Facebook. #priorities #gwr pic.twitter.com/koEjw0UGeC
— Rich (@recklessrik) September 30, 2015
@GWRHelp I have my ticket checked 3 times in 3 mile journey but no one to be seen when there are problems. Not good enough
— David Ives (@_davidives) October 1, 2015
https://twitter.com/DaveyboyMonk/status/649620420296114176
Bit of a shambles at Paddington @FGW you need double the number of machines. Unhappy customers… pic.twitter.com/UnxIGuQMKq
— Francis Evans (@francis_evans) October 2, 2015
UTTER SHAMBLES queuing to get OFF THE TRAIN at Reading @GWRHelp any ideas what this is all about??? pic.twitter.com/3TLnQCjeXF
— Rolf Rumley (@OfficialFLTLR) October 5, 2015
@OfficialFLTLR Hi. There are revenue teams at the end of the platform conducting ticket checks this morning. Grant
— GWR Help (@GWRHelp) October 5, 2015
So going to miss my train this morning because the ticket machines aren't working properly at Reading (North) again. Well done @GWRHelp
— That's My Train (@ThatsMyTrain) October 8, 2015
@gwrhelp Morning. I think you need to send someone down to Bedwyn with a spanner to give the ticket machine a tap pic.twitter.com/zkZfWzpxXH
— Alastair Barr (@alastair_barr) October 12, 2015
@GWRHelp We are queuing out the door at Twyford. Ticket mach broken on Monday morning again. I complained about this the other week. Awful.
— Nick Hodder (@NGHodder) October 12, 2015
Another peak time commute with @GWRHelp …. pic.twitter.com/TDoIsbn4xs
— Mike Newman (@MikeGTN) October 13, 2015
@GWRUK another Saturday in Chippenham where you've got to arrive 30 min b4 train to buy or collect ticket.Machine broke 1 ticket booth again
— James Le Roth (@jcleroth) October 17, 2015
@GWRHelp The Bedwyn ticket machine is poorly again. Perhaps it's the dark mornings, they're a bit depressing pic.twitter.com/rX97lfyDTl
— Alastair Barr (@alastair_barr) October 20, 2015
@GWRHelp Wow, you have excelled yourself today, 7 yes 7 revenue officers yet you can’t send one engineer to fix this pic.twitter.com/zFPZuYjvEf
— David Ives (@_davidives) October 20, 2015
all people want to do is get to work, but @GWRHelp can't even do the basics of running a railway. get more machines! pic.twitter.com/EU13ySsrkg
— Cavershambolic (@Cavershambolic) October 20, 2015
@GWRHelp a heads up, you have queues out the door for tickets at cpm and two ticket machines not working #thankfulthetrainislate
— Jonny Martin (@jonnydm) October 26, 2015
@GWRHelp 10th season ticket since April stopped working and the 6.28 from RDG is late yet again. Thanks for a brilliant start to Friday.
— Matt Dixon (@the_bald_man) October 30, 2015
@GWRHelp according to your CS advisor 'only 10 that's really good', we can put man on the moon but you can't get a bit of card to work?
— Matt Dixon (@the_bald_man) October 30, 2015
@GWRHelp 11th season ticket replacement since April 25th this one lasted 4!!!! Days.
— Matt Dixon (@the_bald_man) November 4, 2015
Morning @GWRHelp, the ticket machine at Torquay Station is poorly sick. Just letting you know. pic.twitter.com/HFHSR9VdCW
— Melanie Philpott (@SmellyFlipFlop) November 6, 2015
Another great day at Langley for @GWRHelp ticket machine broken ticket office still closed an hour after opening time. Coffee shop was open!
— Nick Green (@NickJGreen) November 6, 2015
@GWRHelp hi, no ticket office staff in Langley station this morning, and the ticket machine is broken. Any explanation/apologies?
— Andrew Grey (@ithinktoomuch89) November 6, 2015
Ticket machines down at Paddington. @GWRUK think acceptable to replace with TWO staff, one of whom is having to tap card numbers in manually
— Matt Antos-Lewis (@thebowseat) November 9, 2015
@GWRHelp queuing to pay at Paddington!! What a joke. Sort this out – not so GWR!!! pic.twitter.com/eEoc0SpypP
— Will Rowson (@oliver63) November 10, 2015
New brand. Same old problems. @GWRHelp pic.twitter.com/fBhj8S5Stf
— FGW Hell (@FGW_hell) November 12, 2015
20 minute journey. Gets ticket checked 4 times. ….. @GWRHelp
— James Bunyan (@jamesbunyan) November 13, 2015
@fgw another very poorly organised & unsafe mass ticket check on platform 1/2 RDG yesterday, forced to walk on very edge of platform cont…
— Christopher Turner (@Christurnerc) November 14, 2015
@GWRHelp my season ticket just failed for the 12th time since April!! CS chap at Reading `not my problem speak to snr Managers ' 1/2
— Matt Dixon (@the_bald_man) November 16, 2015
@GWRHelp find me another company whose product needs replacing 12 times in 6 months that would remain in business?
— Matt Dixon (@the_bald_man) November 16, 2015
@GWRHelp ticket machine in Hungerford not functioning correctly AGAIN
— Ant (@smallbrownrobot) November 16, 2015
@GWRHelp is this safe?? Burnham station unacceptable queues. Missed train 20 min for ticket. Pass chtr says 7?! pic.twitter.com/zIHf2FgFGc
— Linds (@LindsEdwards80) November 16, 2015
@GWRHelp ticket machines not working at Hayes station, can't even buy a ticket therefore having to travel without now. #yourfault #yourloss
— Ne-Ne (@ne_ne1991) November 17, 2015
@GWRUK During a ticket 'check' Having to explain to 3 separate staff why I wasn't able to get one (faulty machine and NO staff on train)
— Guy West-McDonald (@GuyWMD) November 17, 2015
@GWRHelp season ticket no 13 since April is dead. This is a record, you only replaced the bloody thing two days ago.
— Matt Dixon (@the_bald_man) November 18, 2015
@GWRHelp Hello, ticket machine broken again tonight at NLS pic.twitter.com/7qey8MCRyp
— Jennifer Hearn (@lagringaeterna) November 18, 2015
@GWRHelp the lady at Reading told me she's been hearing that for 15 years, that you're about to change the tickets. #bornyesterday
— Matt Dixon (@the_bald_man) November 18, 2015
@GWRHelp thank you for the punctual departure of your trains today from cpm. Shame you forgot about the 20 min queues to collect tickets
— Jonny Martin (@jonnydm) November 21, 2015
3 carriage Train, 4 Revenue inspectors. No wonder my @GWRUK ticket costs so much @teamhipflask #gwr #greatwesternrailway
— Matt D (@Ma88D) November 24, 2015
@GWRHelp melksham ticket machine still out of order
— pete wilson (@pwils10) November 30, 2015
@GWRHelp didn't realise G4S were allowed to scream in people's faces!Just witnessed 1 being really threatening to a guy on the platform (1)
— TheGilham5 (@TheGilham5) November 30, 2015
@GWRHelp to top things off the ticket machine at Bradford on Avon is broken so I can't pick up pre-booked ticket!
— Chris Knight (@chriswibble) November 30, 2015
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