Hong Kong: £9 ticket, printed on paper, works like an oyster. @fgw: £5600 ticket, breaks every 6wks, must be >2m away from anything! @fgwkmc
— Victoria Martin (@Engineer_Ria) April 16, 2015
Queue at paddington ticket machines. Surely @FGW there has to be a better way than this?! pic.twitter.com/1f8R0b6GSL
— Lewis Miles (@LewisMiles) April 2, 2015
@fgw Why is it the TM only does an occupancy check on the days the train isn't over full? What does he do when it's so rammed you can't move
— Andy Neilson (@andyneilson99) April 24, 2015
.@fgw on 08.45 WSB to BPW. Had 3 ticket inspectors today + had 4 yesterday on 2 carriage train. ALL wanting to see tickets! Overkill?
— Alex Duce (@slugdaddy) April 24, 2015
@FGW why have you got 10 people standing at Theale train station checking tickets, is this where the rise of ticket cost is going?
— Dan Reeves (@danreeves1986) April 30, 2015
3rd ticket inspection on the same journey! (0635) Plus barriers at BRI & PAD. Overkill? @FGW
— Simon Wainwright (@simon_63) May 6, 2015
@fgw Need to work on customer experience. Rude mini-army of ticket inspectors, hassling commuters who've paid thousands for the pleasure.
— tomfuke (@tomfuke) May 11, 2015
to round morning off 10 min ticket Q at Padd cos no machine at Wargrave and no one on train to buy from! Grr @FGW !! pic.twitter.com/CXRDB7DpfH
— Will Rowson (@oliver63) May 11, 2015
@FGW On rammed 7.18 train reading to padd and TM Sammy wreaking havoc pushing through your many standing passengers checking tickets. Ridic.
— Susan Howley (@qusieh) May 12, 2015
It's a bit excessive having 4 G4S security guards and 3xBTP officers alongside your 8ish ticket inspectors at STL this morn isn't it @FGW?
— Mitchell Goodman (@Coastermitch) May 14, 2015
@fgwkmc got my ticket checked 6 times on the platform!
— Tanya (@Tanty2387) May 15, 2015
@FGW Maidenhead: Ticket machines stop reading bank cards. Problem started yesterday. Not fixed. 50 people missed fast train to Paddington.
— james spooner (@jamesspo) May 20, 2015
Hi @FGW, ticket machines at MAI still broken, long queues again. You've been aware of this "urgent" issue since Monday – eta on a fix pls?
— Will (@GetToTheChopper) May 21, 2015
@FGW over 15 minutes your ticket man having a fag on platform while I wait pic.twitter.com/rUtTqJS652
— Laura Brennan (@HistorianLaura) May 21, 2015
@FGW Hi, the ticket machines still the same as yesterday in M'Head. Manager said engineer did no show up yesterday to revert software
— Johnny Santonocito (@Bi66ar) May 21, 2015
@FGW Another jobsworth ticket inspector on the 07.26 RDG to Paddington…your serivice is bad enough without aggressive staff @fgwkmc
— Jeff Sheldon (@jeffsheldon10) May 22, 2015
Once again a ticket inspection on an overcrowded peak service that is late. I guess they have more time to squeeze down the train.
— That's My Train (@ThatsMyTrain) May 27, 2015
@FGW Sup J, it was the 8.15 from Newport to Paignton. Absolutely heaving from Newport onwards, then the conductor tried to check tickets 🙈
— fLuke. (@_ShutUpLuke) May 28, 2015
@fgw please provide enough ticket machines. Queued 10 mins at Nailsea now having to queue here pic.twitter.com/QmR96zi3HV
— Kevin Fairs (@technotart) June 2, 2015
@FGW Broken ticket machine at Maidenhead, and your staff member's backup machine isn't working either. Good start to the week(!)
— Nick Hodder (@NGHodder) June 8, 2015
@FGW Monday morning and the ticket machine at Bradford on Avon broken again!
— Chris Knight (@chriswibble) June 8, 2015
Typical @fgw Monday morning. 50% of ticket machines broken, trains delayed (for me 0811 from Maidenhead) others, then standing room only.
— Andrew Y (@buchanyui) June 8, 2015
Bouncers at Burnham station this morning. Usual mix of arrogance & ignorance. Keep up the good work #FGW
— Caroline Locke (@Biftababe) June 8, 2015
@fgw how much are the 6 extra staff checking tickets at TLH this morning costing? You ought to invest in a working ticket machine instead
— Emily Lupton (@emilyeclupton) June 10, 2015
No fewer than 11 (yes, eleven) ticket inspectors on the relatively quiet North Camp station platforms this morning @FGW logic #clueless
— Kris Lea (@ktlea) June 16, 2015
The queue for excess fares for those who couldn't buy a ticket on the Severn Beach branch this morning @FGW pic.twitter.com/NaE8K5vP6U
— Alister Betts (@alisterbetts) June 17, 2015
I think #readingstation needs more #ticket machines! Argh! @FGW #missthetrain #MondayMorning pic.twitter.com/IFPAcuPSbM
— Natalie Flindall (@BikeMadNat) June 22, 2015
Ticket inspector CLIMBING OVER crushed passengers in overcrowded train @fgw @fgwkmc has no shame
— Sproston Green (@Sproston_Green) June 22, 2015
Another ticket inspection. At this rate we are going to do double the average by the end of this month @FGW. What gives?
— That's My Train (@ThatsMyTrain) June 22, 2015
Grr @FGW pic.twitter.com/Yqba70Zj9W
— Mike Griffiths (@Mike_Griffiths) June 23, 2015
At least 2 barriers on plat 10 are broken. Might want to get the @fgw barrier goon to help people instead of sullenly watching them struggle
— Jimothy Halpert (@BGCollector) June 26, 2015
@fgw Ticket thugs out in force this morning I see. 143 late services you've provided so far this year. 402 since Jan 2014. #fgw #priorities
— Rich (@recklessrik) June 29, 2015
@FGW 10 ticket inspectors standing around watching people entering the station,1 person selling tickets and 1 machine. Queues for tickets.
— LuminousBeige (@LuminousBeige) June 29, 2015
@FGW what sort of logic is that? Oh yea the sort that says my train is on time 5 minutes after I'm still waiting for the train. Arseholes
— LuminousBeige (@LuminousBeige) June 29, 2015
@FGW why not use your staff properly to actually sell the tickets rather than watch people entering the station?
— LuminousBeige (@LuminousBeige) June 29, 2015
@FGW only three ticket desks out of 15 open and look at the queue pic.twitter.com/eencsfgTSd
— Lawrence Chapman (@LozChapman) July 2, 2015
@FGW disgraceful q at pad for advance tkts out on to concourse, 15 min wait so far n not even in office sort it out FGW
— Paul Webb (@Webbo0474) July 3, 2015
This is the shortest queue for @FGW ticket collection @NetworkRailPAD. More ticket machines welcome! @fgwkmc pic.twitter.com/qJAHIwK3DE
— Sam Miles (@SamMiles87) July 3, 2015
@FGW you need to sort out your ticket machines, queues of 30 people at EVERY machine at Paddington. @KirstieMAllsopp #maddness
— Sof McVeigh (@TheHomemadeComp) July 4, 2015
Mayhem at London #rail stations. For God's sake, install more ticket machines. It's not rocket science. @chilternrailway @FGW @TfL
— Elisabeth Kendall (@Dr_E_Kendall) July 4, 2015
@Dr_E_Kendall @chilternrailway @TfL Hi Elisabeth. There are currently faults with our Ticket Vending machines at Paddington. Really sorry.
— First Great Western (@FGW) July 4, 2015
#greaterwest what a joke queue of 100 people to get a ticket at Exeter Central one ticket desk #chaos #customerexperience
— The Organised House (@theorganised) July 4, 2015
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