@FGW Travel chaos at #Maidenhead station. 15 min ticket queue. Many miss trains. @MaidenheadAds pic.twitter.com/43obn6t0L1
— Dominic Hurst (@DominicHurst) January 5, 2015
@FGW good way to start off the new year, at least a 30 person queue to buy a ticket at Reading! Hopeless as usual! #1stdayback
— James Beresford (@jamesberesford) January 5, 2015
@fgw Keynsham – Bristol. Ticket queue 12 minutes. Train delayed 8 minutes. Journey time 6 minutes. Fare price up 2.4%. Same shit service.
— Mr Pavl (@mr_pavl) January 5, 2015
@fgw 45 min at Paddington to buy a season ticket. 5 (of 10) kiosks open when I joined the queue 3 were closed whilst during the wait…
— Jess Harriott-Kerr (@02JessicaH) January 5, 2015
@fgw… Asked the lady at the desk why they closed so many. Got shouted at through the microphone for all to hear.
— Jess Harriott-Kerr (@02JessicaH) January 5, 2015
@FGW the queue is as long behind too. Do you think all of these people were avoiding fares from Avonmouth? pic.twitter.com/KqSBXiHTCv
— Daniel Thomas (@dapperfox) January 6, 2015
https://twitter.com/Headhuntingnow/status/552895927841988608
@FGW not surprising that your fares keep rising. Ticket checked 3 times on 2 mile journey. Total of 11 paid staff checking tickets!
— David Ives (@deacon_ives) January 8, 2015
@FGW 7.41 from Penzance. Guard needs a reminder that bellowing at passengers is unnecessary and rude.
— Ruth Garside (@Ruth_Garside) January 9, 2015
80% of my trains were delayed this week. 4/5 if you prefer fractions. Today there are 6 ticket inspectors on the platform. @FGW
— Rude Girl (@Chunkychocice) January 9, 2015
Ur service is an absolute joke @FGW it's so busy ppl can't even move their arms 2 get in their pockets to show the ticket lady their ticks!
— LYDIA IVINS (@LydiaIvins91) January 14, 2015
@FGW clicked his fingers to get my attention, an excuse me would have sufficed, I know they must come up against all sorts but still..
— Leonnie Jones (@LeonnieJones) January 15, 2015
@FGW lots of fines happening on my train home (not me I have a season ticket). Conductor a little rude too.
— Leonnie Jones (@LeonnieJones) January 15, 2015
@FGW Late, overcrowded, and obviously not giving your customers the service they deserve. Ticket check time. https://t.co/2cLmfuzrUT #fgw
— Rich (@recklessrik) January 26, 2015
https://twitter.com/LuminousBeige/status/559734456152772608
@fgw Why do you not sell the cheapest Paddington-Malvern ticket at your ticket machines? Why does the regulator allow this? #scam
— James Wildblood (@jameswildblood) January 26, 2015
Outstanding use of resources @fgw having FIVE people stood on ONE side of blackwater station checking tickets.
— Emily (@thebelljarxo) January 27, 2015
@FGW Don't appreciate being treated like a fare dodging criminal at @networkrailRDG just because the ticket machine at Thatcham is broken.
— Hob Nob Anyone? (@hobnobanyone) January 27, 2015
https://twitter.com/hobnobanyone/status/560006307919720448
Thank you #WindsorCentral and @FGW. 3 staff issuing tickets, 12 staff checking tickets. Half of us missed the train. #sarcasticthumbsup
— Kirsty Anne Weaver (@weaverka) January 28, 2015
@FGW love the fact you've brought some muscle down to o/field park today. Making sure everyone is paying for the terrible service you offer
— James Shiner (@JamesShiner1) January 29, 2015
@FGW in a queue out of the door again at Thatcham station. Ticket machine broken again. One man doing tickets
— Hob Nob Anyone? (@hobnobanyone) January 29, 2015
https://twitter.com/Rich_Clare/status/560873203674132480
@fgw Brill. At least you had ticket checks to make sure we're paying for this. #fgw pic.twitter.com/BnAHtpoyYU
— Rich (@recklessrik) January 30, 2015
@FGW Revenue Protection bods at OLF again this morning. Because even they can't believe we pay for this service?
— Dom Stroud (@tndom) January 30, 2015
Using public funds to 'ensure' passengers pay 4 tickets, but @FGW not providing machines for us to do so. #absurd 1/2 pic.twitter.com/XyePZOK58E
— Sam Khan (@blessedwithwork) February 6, 2015
It must be a quiet Monday, there's only 100 people ahead of me in the ticket queue @fgwkmc pic.twitter.com/rioIdfP6Vh
— Noel Dolphin (@NoelDolphin) February 9, 2015
@FGW once again you have reduced coaches yet 15 rude ticket inspectors standing around. Priorities….?
— Garth Farrar (@farrargarth) February 17, 2015
@FGW @fgwkmc ticket inspection causing me to miss connection. Do you want me to come to your office and explain customer service basics
— Sproston Green (@Sproston_Green) February 17, 2015
@FGW Unbelievable that FGW haven't spotted the problem with the ticket machine at Deepdene due to the drop in sales, especially on a Monday
— Roy Harrow (@RoyHarrow) February 24, 2015
@RoyHarrow The service was reset yesterday and worked for the day but has unfortunately failed again over night.
— First Great Western (@FGW) February 24, 2015
@FGW 7:45 Rdg to Pdgn late on Monday late on Tuesday 7:35 late today, but FGW have checked twice today to make sure I've paid. Taking the…
— Jonathan Organ (@Nagro2) February 25, 2015
@FGW Shame you are not so diligent when it comes to running trains and providing a decent service for the £4,500 ticket!
— Jonathan Organ (@Nagro2) February 25, 2015
Ticket insp on (yet again) delayed @fgw 6.14 from hanborough is a charmer. He's made a 20 yo girl cry, rude & now arguing with passenger
— Rebecca Douglas (@Beccadouglas) March 2, 2015
@FGW you send half capacity trains but yet have enough staff to hound people for tickets At Iver..a part time station.
— Sharif (@reef23) March 3, 2015
The @FGW ticket machine at BOA is constantly breaking. With this result: pic.twitter.com/Xn9VYmofvM
— FGW Hell (@FGW_hell) March 3, 2015
Can't buy ticket at Clifton down. Can't buy ticket on train. So queue 37 mins to buy at btm @FGW #madness pic.twitter.com/T4M1HEZ3MI
— Alan Renwick (@alrenwick66) March 12, 2015
@FGW ticket machine at Bradford on Avon broken again, massive queue for tickets and we're told we can't board without one! Crazy.
— Chris Knight (@chriswibble) March 18, 2015
love it when @fgw staff have the cheek to check my ticket when i’m sat on the floor of the bar because their off-peak train is over capacity
— Emilie Renard (@eflatmajor_) March 20, 2015
If @FGW had a pound for each time the ticket machine at BOA was out of service I bet they could afford clean trains! pic.twitter.com/X83oTrbaLR
— FGW Hell (@FGW_hell) March 23, 2015
@FGW The staff checking tickets on blackwater platform this AM need training on being polite, disgusting the way they're talking to people
— James Duarte (@angelod001) March 25, 2015
@FGW love their attitude, treat your customers like criminals that's what I say. No time for letters, I'll train them myself next time.
— James Duarte (@angelod001) March 25, 2015
Now we have ticket inspectors right in front of ticket barriers @FGW @fgwkmc – perplexing!!!
— Sproston Green (@Sproston_Green) March 26, 2015
The fucking audacity of @FGW running a late train and then getting @G4S_UK to check your ticket to make sure your paying for the pleasure!
— Chris Bottom (@ChrisBottom16) March 31, 2015
Pure contempt from the @fgw staff today as they do another ticket check 20m in front of ticket barriers at #reading. #rude #pointless
— Martin Kerr (@WillotheWasp) March 31, 2015
@FGW Hi what was happening at Reading station this morning with tickets being checked manually before and at the gates?
— Daniel Owen (@DaNoBoI1985) March 31, 2015
Happy bank holiday people, thanks for totally fucking up the trains first great western you useless network of shite pic.twitter.com/z70kzybYC4
— Gabriella Cox (@gabriella_cox) April 2, 2015
@FGW no staff apparent, HUGE QUEUES and not enough ticket machines for the demand- even for pre-booked. Answers please? And compensation?
— Matt Green (@Matt_Green_) April 2, 2015
If I miss my train cos I'm having to queue to collect tickets, @FGW I am going to be unamused pic.twitter.com/TErc6zwRCF
— Rhys Goode (@rhys_goode) April 2, 2015
Queue at paddington ticket machines. Surely @FGW there has to be a better way than this?! pic.twitter.com/1f8R0b6GSL
— Lewis Miles (@LewisMiles) April 2, 2015
https://twitter.com/ellieraven/status/583690475489652737
@networkrail any chance of getting some bodies on the ground at Paddington station to help people with tickets? pic.twitter.com/pXwJu4ON2I
— julesmarr (@julesmarr) April 2, 2015
OMG and hour out of Paddington and not even out of London and Train Manager decides to check tickets. @FGW beyond a joke.
— That's My Train (@ThatsMyTrain) April 7, 2015
@Fgw long queues and a self service ticket machine out of order at Didcot. Why only two ticket windows open? pic.twitter.com/IWYNFxT7OT
— Mark Stewart (@TheMarkBStewart) April 16, 2015
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