@recklessrik Actually Rich it is showing up as departing one minute early from West Drayton -Max
— First Great Western (@FGW) January 28, 2014
That’s an excellent question! Who indeed targets less than 100%?
— Rich (@recklessrik) March 11, 2014
— Paul (@Dogtrouser) March 24, 2014
— Cheryl Morgan (@CherylMorgan) January 30, 2014
@FGW why show on-time when it's not even here! Your company's communication is so bad!
— James White (@JamesGavinWhite) March 6, 2014
First Great Western's definition of 'on time' really is quite bizarre
— Ed Balls (@ElliottLauder) April 5, 2014
— Jason Hyland (@jasonhyland) February 13, 2014
Here's a new one. We just left swindon *early*. Can't blame @FGW for wanting to do so but a bit harsh on those trying to escape…
— neonexpress (@andywg) March 27, 2014
@FGW Really upset at 7.52 from Exe Central leaving 5 mins early, not even stopping for us. 10 unhappy customers late for work!
— Angie Clarke (@LeMuriel) February 4, 2014
— Mark Cooper (@MarkusCooper) April 4, 2014
— Commute Club (@CommuteClub) March 27, 2014
Thanks so much @FGW because your train left 5 minutes early I missed it and am stuck on a freezing platform for the next hour…
— Fraser (@fraserwoodd) February 28, 2014
— Trevor Woodward (@woodwat) April 17, 2014
@fgw gatwick train just left dorking minute and a half early so I missed it – not good enough!
— Emma Sheridan (@EmmaSheridan13) March 20, 2014
— Gareth Lewis (@didcot_gruff) March 19, 2014
@FGW hi, why did the 6.58 train from Burnham to Paddington depart 3 mins early. Now I must get a cab to London!
— Iva Popova (@popovaiva) March 1, 2014
@LolzHeart Morning. Services are currently running on time, although there may be delays of around 10 mins because of flooding. TJ
— First Great Western (@FGW) February 19, 2014
Services might be running on time? Strange turn of phrase!
@fgw still sent the fast train through 80% empty just to hit the stats.dont worry about overflowing platforms at EAL
— Cheeky (@cheekychambers) February 20, 2014
— Michael Voss (@VossIstDas) February 25, 2014
3 out of 3 so far for late trains. A FGW timetable must be right up there as one of the most pointless objects on the planet
— Ian Southwell (@IJS80) February 25, 2014
— neonexpress (@andywg) April 11, 2014
It’s all about the psychology of making passengers feel that things are progressing!