@FGW WTF?! 7:16 to Padd left Swindon early so I missed it. Typical
— Rob Simms (@robertsimms) August 26, 2015
@robertsimms Hi. Sorry to hear that Rob. I can see it left 1 minute early. The next service will be at 0733. Grant
— First Great Western (@FGW) August 26, 2015
— Alex Clarke (@AlexClarke) August 26, 2015
@fgw why did the 10:08 from Oxford to Paddington leave at 10:06:45 leaving at least 1 passenger behind?
— Ben Hale-Heighway (@benhaleheighway) September 3, 2015
@benhaleheighway Very sorry, this was a train crew error -Andy
— First Great Western (@FGW) September 3, 2015
Dear @FGW, just had another train leave ahead of schedule. Please stop this!
— Jakob Fey (@jakobfey) September 7, 2015
ABSOLUTELY FUMING with @FGW train to London pulled away full 2 mins before scheduled as I'm discussing with conductor hanging out of train
— Andrew Billingham (@BristolSportAB) September 8, 2015
Used to @FGW being late but this time my train left 5 mins early (without me)! So going to miss connecting train to Heathrow. Thanks
— Ian Paddington (@ianpaddington) September 8, 2015
@ianpaddington Yes very sorry this left 4 minutes early, I'll make sure this is raised with the driver -Andy
— First Great Western (@FGW) September 8, 2015
Why has the 6.57 left at 6.55 @fgw ffs? Missed my train as you are not running to time.
— Gareth Rutter (@GaReth_Rutter) September 10, 2015
@GaReth_Rutter Hi Gareth. Sorry the train has departed early. Which service is this? James
— First Great Western (@FGW) September 10, 2015
— Kelly Harris (@shoes212) September 18, 2015
@shoes212 Hi Kelly, I have this as leaving 1 early sorry you missed it but we would ask passengers leave plenty of time to board -Andy
— First Great Western (@FGW) September 18, 2015
#fgw your first train from Bridgend to London was advertised as 4.44 this morning, I got to station for 4.35 and its already gone?!!
— Justin (@justnjohn) September 24, 2015
@justnjohn Hi Justin, very sorry this left six minutes early due to a train crew error -Andy
— GWR Help (@GWRHelp) September 24, 2015
— Neil Carberry (@Gramscisghost) October 13, 2015
@Gramscisghost Yes apologies for this it lost too much time at Didcot so had to run fast to Paddington -Andy
— GWR Help (@GWRHelp) October 13, 2015
*screams * @fgw the train should not be departing before the arrival time on the board!
— Heather Wallace (@burntcopper) October 14, 2015
@burntcopper Thanks. I can see it left early for some reason. Apologies for this. Will raise with Control teams. Grant
— GWR Help (@GWRHelp) October 14, 2015
@GWRUK I thought my train was delayed, turns out it left Bath ten minutes early and says on time on the app. What? Half an hour wait it is.
— BENOO (@GossGoesGaming) October 16, 2015
@GWRHelp what's the point in running a time table if a train departs 5 minutes early! Clowns
— johnchilcott (@johnchilcott3) October 16, 2015
@johnchilcott3 Really sorry, our control team are investigating why this happened. -Ollie
— GWR Help (@GWRHelp) October 16, 2015
— GWR Help (@GWRHelp) October 16, 2015
@GWRHelp can you please explain to me why the 8.22 from Reading West to Reading left at 08:20:04 this morning causing people to miss it!😠
— Pippa Dixon (@pippadixon_x) October 22, 2015
@pippadixon_x Hi Pippa, sorry it left early. Will inform our control team to follow up with driver -Andy
— GWR Help (@GWRHelp) October 22, 2015
— Cole Ali (@ColeeAli) October 29, 2015
@GWRHelp the 1533 left HYB a full 8 minutes early and there are people waiting in the cold!
— Calum McAlinden (@calmcdn) December 12, 2015
@calmcdn Hi. Thanks for confirming the journey. Really sorry this service departed early and for the problems it's caused. 1/2
— GWR Help (@GWRHelp) December 12, 2015
@GWRHelp 1901 from North Camp left 3 minutes early. Any reason?
— Anthony Dickinson (@tidds) December 16, 2015
@eleanorc It would be a case of the train crew not having the right timings, I will let our control team know to follow up with crew -Andy
— GWR Help (@GWRHelp) December 17, 2015
I have no idea how it's possible that @GWRHelp have a 88.5% punctuality score when the 4 week average is lower than it was in November.
— Rebecca Carruthers (@Bexpelliarmus) December 21, 2015
@GWRHelp thanks. We know your ruse of running a delayed train past the stations to get to Pad on time. Perf stats now ok so no discounts 😗
— Michael Owen (@Fitznstarts) January 5, 2016
— Rebecca Carruthers (@Bexpelliarmus) January 19, 2016
@GWRHelp has the 19-29 from clifton down to temple meads left early????
— Ricky Miles (@RickyMiles2908) February 13, 2016
@RickyMiles2908 Hi Ricky. I'm afraid it has – Really sorry for this, please be assured we'll investigate fully. The next service is at 20:09
— GWR Help (@GWRHelp) February 13, 2016
— James Bunyan (@jamesbunyan) February 14, 2016