Good Luck With Your Refunds and Compensation!

So, you’ve had a less than satisfactory journey, courtesy of Horatio Hopwood. The apologies and promises of jam tomorrow aren’t quite enough. That’s OK! Why not apply for a refund or some compensation?

10 pounds to process! Kerching! Chooooo chooooo!

Interesting refund policies over at First Great Western Towers.  If your journey is cancelled and you cannot travel, you get a refund.  If you’re delayed less than 1 hour, tough poo! If FGW knowingly try to run services during adverse weather to look hip and cool, yet the weather causes a problem – tough poo. No refund for you matey! Season ticket holders will qualify for a small discount on their next ticket, only if they renew!

Refunds? Compensation? Puh! We laugh in your face, customer!

First Great Western also run a lottery. You pay for the chance to win a refund.

Best “Get Out Of Jail Free” card ever.

Silk slippers for all!


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