Just why are so many people unhappy with GWR receiving Franchise after Franchise? Could it be because of the poor service they receive daily? Or perhaps they have not been swayed by dubious Public Relations and Marketing!
— Callsuma Ali (@ColeeAli) April 9, 2015
— That's My Train (@ThatsMyTrain) April 11, 2015
@FGW THEY GAVE YOU A NEW FRANCHISE?? Despite terrible performance and horrible customer satisfaction? I genuinely dispair.
— cfmonk (@cfmonk) May 17, 2015
Anyone else noticed that @FGW have quietly had their franchise extended yet again, still without any sign of delay/repay?
— naughtytrains.org (@naughtytrains) May 20, 2015
— Cheeky (@cheekychambers) May 21, 2015
@FGW How many disgruntled passengers would it take to get you deservedly stripped of the franchise? I'd sign that petition in a heartbeat.
— Alan Crosby (@alancrosbyuk) June 8, 2015
The government awarded @FGW new franchise to 2019 to provide stability during the transition to the new trains. Going well so far isn't it?
— That's My Train (@ThatsMyTrain) July 13, 2015
— That's My Train (@ThatsMyTrain) August 21, 2015
— LastLateWorsten (@SimonHogfress) September 2, 2015
@GWRHelp Sad thing is that we get that overcrowding all year round, and your only 'sanction' is a lucrative franchise extension!
— Rochdale Cowboy (@Rochdale_Cowboy) October 2, 2015
— Ayden Férdeline (@ferdeline) April 3, 2016
— James Le Roth (@jcleroth) May 21, 2016