Communication Breakdown

From the FGW Passenger Charter!

From the FGW Passenger Charter!

I don’t know if you’ve ever visited London Paddington station. It’s a very noisy place at the best of times, so customers rely on the numerous screens in place of announcements!

Communication! Information!

Communication breakdown! The events are, on occasion, not even FGW’s fault! Communication on the other hand. Anyone’s guess!


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