Clueless

From getreading.co.uk: First Great Western criticised in new report, 1st Feb 2013.
First Great Western has one of the worst passenger satisfaction rates in the country according to Passenger Focus.

James Davis, media relations manager at FGW, said: “Given the current level of infrastructure projects across our network, we’re pleased to have been able to maintain our customer satisfaction levels.

from the BBC

from the BBC


Read on!

Tweet the manager! Meet the manager! Just don’t ask any tricky questions, or expect to press the flesh during your morning or evening commute! They’re all too busy avoiding you and your crushed journey!

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